HELP ME!! keep getting error message when DLing iOS 5

I have been trying to download the iOS 5 update for my iphone 4 but i keep getting the following error message:
"There was a problem downloading the software for the iphone "___". The network connection timed out. Make sure your network settings are correct and your network connection is active, or try again."
I have tried downloading the software about 5 times with no success. My nextwork is connected and my firewalls are not blocked. I have no idea what to do...
Can someone please help?!?

If you have internet security try switching it off whilst doing the upgrade. I have Kaspersky and would always get that error message so after trying everything (including going to the apple shop) I tried turning of the security and it worked.

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