Help me my 7370 cant connect to the internet/wap/g...

i have a 7370 nokia phone and i wanted to recieve someone's picture message, but i tryed to connect to the nokia site on my phone and it just came up with 'service not avaliable.' the little 'G' sign appeared at the top of my screen briefly while it said 'loading' but it just would not connect. virgin charged my 1p/2p for it, even though the home page screen didnt show.
when you go onto 'themes' or 'videos' in the gallery folder, there is the option to connect to nokia.com, and just underneath the option name is '0.5kB' in small font. i thought that a connection to the nokia site would need more memory than that.
is there a fault in downloading the file at the factory?
is there any way i could download anything from the internet to get my phone to connect?
do i have to contact my service provider? if yes, how?
this is getting really annoying now as many people have sent me files which i just cannot hav access to because of this problem.
please help! thanks xx

i would recommend checking you have all the correct settings for the phone, if u have used the handset on another network ull need to restore fact settins and then have the new settings sent to the handset.
Hope that help!!
Lex

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Help me my 7370 cant connect to the internet/wap/g...

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