Help me my zen micro has gone we

hey everyone, i just want to ask if any one is having the same problems as me :a couple of days ago when i turned my zen micro on, a? message cam up sayin firmware problem, so i turned it off and on again it said the same thing. i just left it. The next day i came on the website and i was told to try my recovery mode, nothing on their worked, then it wouldnt turn off, so the only way to was to take out the battery. i tried to upgrade the firmware but that just kept freezing halfway through, i am getting reali annoyed because nothing is working and i need my zen micro back

Ohareehoh,
If the Zen Micro is clicking at the point you are describing, then it sounds like the Hard Dri've has been damaged and you are physically hearing the clicking of the dri've. I would suggest contacting support for repair options.
Daniel

Similar Messages

Help! my Zen MIcro has gone into recovery mode and wont get out of

My Micro suddenly just went into Recovery mode and i have tried all the options and have had no sucess with any of them has anyone else had this problem if so did you get out of it !! i need help cause the bus ride home is no fun with out it

Ohareehoh,
If the Zen Micro is clicking at the point you are describing, then it sounds like the Hard Dri've has been damaged and you are physically hearing the clicking of the dri've. I would suggest contacting support for repair options.
Daniel

HELP! My zen micro has cras

My zen micro just recently crashed and there is nothing I can do to mend it. All the buttons dont work, so I can't turn it off, and when I take the battery out and put it back in, the screen says, ' rebuilding library'.When thats finished the crashed screen comes back on. If you can help, it would be appreciated.
many thanks

You'd be better off posting in the MP3 player forum.
Look there at the rescue mode thread, to see if you can access this and run a disk cleanup. If you can't, then there's a serious problem with the player and you need to contact support.

Help with my zen micro plea

Okay, so this just happened recently, when I got to turn the Zen Micro on it doesnt come on, and when I DO get it on and try to shut it off it doesn't work. Basically, when you slide the little switch to turn it off or turn it on it doesn't work. Right now I am only getting it on by docking it onto my computer and when I do the little switch to lock the Zen it works... what's wrong with it's Do I need to download this firmware or something?
Please and thanks to whoever helps!

My girlfriends micro has just developed exactly the same fault and I had one exchanged under warranty last year with same problem.
Anyone have any luck with out of waranty repairs/replacements?

Zen micro has fro

zen micro has stoped working will not turn on .when you put battery in all that happens is creative copyright screen comes on nothing else happens and it will not go into rescue mode help!!!

Are you sure ur doing resuce mode right?
) Take Out Battery
2) Hole power switch down (keep holding it to on postition)
3) insert battery
4) Let go of power button.
then try disk clean up, formate and finally if worse comes to worse relod os..if non of those work then send it back

Help! My Zen Micro is detected but not connected to zen media explorer & mediasou

Hi
recently i just bought a creative zen micro at 5 GB. after installing all the drivers and programs using the installation CD that came with my player, I connected my player through the USB cable to my pc USB root hub.
an auto-detect of my zen micro window pops up at the righthand corner, prompting me to click 'organize' in the creative media source. clicking the organize option, mediasource program starts but while it is loading the music library, an error message: CTCMS, The program has performed a illegal operation......etc.
i tried disconnecting my player followed by opening the media source prog and connecting my player after that. another error message: file operation failed. please ensure that your player is properly connected.
I'm using windows 98 SE on an AMD processor. i was able to use the removable disk mode of my player to store data from pc. However when comes to the media mode of my player, it is shown as not connected status in the zen micro media explorer and in the creative media source program, it's either shown as not properly connected or illegal operation when loading music library from my player. in addition, under the device manager, the creative zen micro driver is shown as working properly. i was also able to upgrade my firm ware to version .02.05. using my pc to connect to my player. However, even before upgrading the firmware, this problem is already present. i have contacted the creative technical support helpdesk for advise on this issue and they have suggested to me various solutions such as checking my drivers if they are updated, reinstalling the drivers and software applications for the media library, installing jet engine service pack for my windows and the MDAC component but still nothing works.
anyone have any suggestions? pls help
thanks
Message Edited by fanaticpat on 05-30-2005 0:20 PM
Message Edited by fanaticpat on 05-30-2005 0:2 PM

Hi,
Sorry I can't help you. I just wanted to let you know I have the same exact problem. It started three days ago and I've been going back and forth with creative support and nothing has worked. I am beginning to grow really distressed. I feel a little better now because after seeing that it's happening with someone else, it is most likely not the player. I am running windows 98 SE as well. I also have an AMD Duron processor. I have a new computer on the way with windows XP I really hope it works. But now I have a new problem. I listed it on the front page of this forum a few minutes ago. My player froze and now only boots up in rescue mode. I am getting so frustrated with my player. If you figure anything out will you be as kind as to send me a message on how you got your player working again? I would really appreciate it. Thanks.
Nick
Message Edited by nichols088 on 06-09-2005 05:33 PM
Message Edited by nichols088 on 06-09-2005 05:35 PM

My Zen Micro has the "hiccups"!

I so WANT to love my Micro, but it's been hard to do so. I've had to send it in for an RMA twice already....and I've only had it for 3.5 months. It's been quite frustrating.
Here's the latest episode: for some reason my unit has had these "hiccups". Picture this, a song is playing and every so often little smidgens (maybe a second or so) of other songs (usually the one that played just before the present one), and sometimes even of the same song, skip into it. I already performed disk cleanup once, as well as re-formatted the hard disk (which I don't care to do again after 3 times........the time I've invested in re-importing my music is what ticks me off the most).
Can anyone tell me what's going on with my machine? Is this an isolated case or has someone experienced this as well? It's irrelevant if the song was downloaded or was burned from a CD. It keeps happening. I honestly have no choice as far a s returning the unit, I wouldn't get all my money back. So can someone please suggest a cure?
Any help will be greatly appreciated.

yes i have had the same problem with my previous zen micro, my songs were slow to load and the song would stop mid way through a song. this then lead on to the player not even booting up. i tryred all the options on the recovery mode but these didnt help and eventually i had to send it back. i haven't had a similia problem with my new one but a problem has occoured and i am now in the process of sending back another one !!

Zen Micro has developed a serious fault after only 6 mon

I purchased my Zen Micro whilst on my honeymoon in Toronto, i li've in Manchester UK, 6 months ago and it has recently developed a critical fault.
It seems the headphone socket has somehow become faulty which in effect means i cannot listen to music without distortion. The volume jumps from optimum level to a tinny wail constantly.
I had originally felt that it was in fact an issue with my headphones but on subsequent investigation, by hooking the Zen to my stereo, discovered it is in fact my MP3 player.
The questions i am looking for an answer are :
What do I do?
I reside in the UK but purchased the player in Canada, does this mean i do not have a valid warranty claim?
Has anyone experienced the same problem, and what was the subsequent resolution?
Can I have my unit repaired or is it lost in the abyss of faulty electrical goods?
Although this is an MP3 player it does hold sentimental value to me as i used money given to me as a wedding present to purchase it.
Thank you in advance for your help!

This is a common problem for many Zen Micro users, including myself. I have contacted customer support and I am waiting for them to respond with shipping instructions, but I only sent the e-mail yesterday, so I should be expecting the e-mail in a couple of days, so far they have been good.
What do I do? Contact customer support e-mail because they will likely send you an RMA. I reside in the UK but purchased the player in Canada, does this mean i do not have a valid warranty claim? I am not sure about this one, sorry, maybe you should ask customer support if you inform them of your problem.Has anyone experienced the same problem, and what was the subsequent resolution? Yes, still waiting to send player inCan I have my unit repaired or is it lost in the abyss of faulty electrical goods? You will likely get it replaced or repaired if you e-mail customer support
-Sara

Help needed getting Zen Micro to work on new

Hi there, I am having a tough time getting my new PC to interact with my Zen Micro
I have installed all the required software, I have done all the updates (or at least I think I have)
I have upgraded my firmware to ver. ..0 and yet i still have the problem.
The organiser seems to see the files in the player, but it cannot transfer them to the PC (or the PC to the Player). I cannot seem to access the player while it is connected either.
So in short, I cannot transfer any of my music to my PC (4Gb worth).
I have sent support requests, and I got an auto response to upgrade all the software versions, and the firmware, which I did. I have gone through the auto-detection process on the Creative site, and it recognises my player, and its newly updated firmware version, and only gives me recommended update options, nothing essential, or critical.
So I'm pretty much stuck. also, how do i know that firmware ver. ..0 is the most updated for my product, as the support mail seems to talk about ver. 2.xx.xx which I'm nervous to start downloading as my player is now over a year old, and i fear that it may not support the newest technologies.
Any help would be greatyl appreciated
Thanks in advance
Sparky
P.S. I am still running my old family PC (Windows 98, with all the creative software original purchase versions running), and when I connect my Zen to this machine it works fine, so I guess that means that the files are not corrupted thankfully

For the Zen Xtra right?
I went to and chose MP3 Players > Zen (Hard Disk Dri've/MicroDri've) > Zen Xtra, then Get Files.
The driver was listed there, but you want to download:
Jukebox Driver version .26.02</LI>
Creative MediaSource Software Update version 2.03.29</LI>
NOMAD JukeBox Type 2 Version .0.03 (English) Web Release</LI>
Creative NOMAD Explorer (Version 3.0.0) (if you want to use Nomad Explorer)</LI>
You then want to:
install the driver</LI>
turn the Xtra on and connect to the PC and let the driver install (should be automatic)</LI>
with the Zen still connected to the PC install MediaSource (it needs a Creative product present to validate the install)</LI>
install the Nomad Jukebox Type 2 version (this is required to get MediaSoruce to work with the player)</LI>
If you want, install Nomad Explorer</LI>
That's all you should need to do.

Zen Micro has died and I need to fix it myse

Hi,
I was using my Zen Micro one particular morning for a couple of hours (full battery) where everything was working perfectly. Later that afternoon I attempted to turn it on but nothing happened, not a single thing. Nothing lit up, I couldn't hear the HDD sound either. I thought at first it could be the battery, so when I got home I tried running it from the charger with and without the battery, both times nothing happened.
Under normal circumstances my first course of action would be to simply to get a replacement however I don't believe that will be possible as I voided the warranty recently by fixing the infamous jack problem. I fixed it myself because getting a replacement seems futile as all Zen Micro's continue to have the same design flaw.
Does anyone have any idea why my Zen has completely died on me?
Any chance I can I get a replacement?
Can any of you tell me how I could possibly fix it myself (I take full responsibility if anything breaks)?Message Edited by mark_s on -0-2005 2:05 AM

5G Zen Micro, green
Hey, I had my zen micro for a long time since aug 9 and yesterday it broke down on me. Somehow I can't play anything. When I turn it on, it freezes and doesn't go to the menu. I tried using the recovery mode and clean it up but it froze again.
I don't know how i'm going to send it back to the factury to repair it. My micro was previously repaired like two weeks ago. The bad news is that sending back the my micro requires the reciet, but I have given it to them before and I was sure that they would give it back, but no. So how can I send it back without a reciet.
Message Edited by kemar_frankson on -04-2005 04:4 AM
Message Edited by kemar_frankson on -04-2005 04:5 AM

Help! My zen micro just underwent a sho

hi all! i was happily walking just now when i sort of tripped over a bump (luckily i didn't fall..) and guess what happened? My zen micro went through a shock and it shut down itself 5 times automatically during a song. I have to take out the battery and i don't know...is my player gonna be spoilt because of this incident? i am worried there might be some problem with the hard disk...seriously, it wasn't that much of a shock and many times, i have experienced this kind of player shutting event...so do u people think my player will still be alright? I mean, who doesn't trip now and then? But so far, i haven't drop my player yet....

It's hard to know if any serious damage was sustained, but as the player "reacted" there is some cause for concern. All you can do is wait and see if the player misbehaves in the future.

Help Me; My zen Micro 5GB fr

can somebody help me because my zen micro is frozen on the first loading screen; saying: Creative
copyright(c) 2004
Creative Technology Ltd.
All Rights Reserved.
and will not load anything, not even the Recovery mode, and my computer is not reqognizing that is it connected (and the ZM is not saying that it is connected either).
Will somebody plese help me, this is the 3rd Zen Micro I am on, and I have sent it in twice before (both because of a headphone jack problem) and I don't want to send it in again, and I recently ordered a Leather Case for it.
So can anybody help me?

There's nothing you can do unfortunately. This is the somewhat familiar startup issue.

Hoping for detailed help w/ Podcast/Zen Micro/ Windows Media 10.

Can someone please outline what steps are necessary for someone with a 5gig Zen Micro & Windows Media 0 to download (specifically) and eventually listen to podcasts on my Zen Micro.
I'm hoping for something like; You need these 3 things.....first you....second you....finally.... (hopefully there are only that many steps!)
If it is already on the board, just a cut and paste response is great....or a link to the conversation.
Thanks very much for your 'non technical'/ 'dummies' style explanation.
Cheers,

Windows Media Player 0 help files are very well done, and perhaps your answer is in there...
But as for folder creation: WMP0 arranges your music as Artist\Album\Song.mp3, doesn't matter how you have it structured on your computer, WMP0 will arrange it like that. If you use Windows Explorer then it will keep the same arrangement as your computer, like you already know.
Despite this arrangement, if you still want WMP0 to make folders on your player then:
Connect the Micro
Open up WMP0
Click on Tools-> Options
Click on Devices tab
Select your player and click Properties
Under the Synchronization tab check the box for Create folder hierarchy on device
As for playlist creation, WMP0 will only transfer playlists using the Auto-sync options. If you select which songs to transfer over then it will not transfer that playlist, just the songs inside it. To make a playlist you will have to use Zen Media Explorer, or whatever program that supports it like Media Source, or even make them manually on the player itself.

I Need Serious Help With My ZEN MICRO! Help With MediaSource!! Don't Know What I'm Doing

Hey.. I just bought my zen micro... i love the player itself...but coming from itunes, which is amazingly easy and simple to use, the creative mediasource is sooo hard for me to get the hang of! First, i had to figure out how to get my songs from itunes (aac) to mediasource (wma). not easy... now, i don't understand how to edit my songs, playlists, etc... i can't do anything!! if there's someone who wouldn't mind helping me out..please reply or write and let me know.... thanks! jason. [email protected]

>> First, i had to figure out how to get my songs from itunes (aac) to mediasource (wma). not easy...
This is not MediaSource's issue.
>> i don't understand how to edit my songs, playlists, etc...
The first task you need to do is to add all your songs into MediaSource's PC Music Library. After that, it is not difficult to figure out how to use MediaSource. Editing track properties and creating playlist is very simple. To transfer tracks to your devices, you need to click a button at the bottom right of MediaSource to open up another panel to facilitate the transfer.

Help: Problem using Zen Micro with Yahoo Unlimited Music Serv

I get a "Error reading device contents: The Data is Invalid" message when I try to synchronize my Zen Micro with the Yahoo music engine. When I first connect my Zen via usb, the Yahoo engine recognizes the Zen Micro but it is unable to read the contents of the Zen prior to my synchronizing. After trying to read my Zen for a while, I get the pop up message described above. I am using version 2..02 zen firmware and version .0..4 of the Yahoo engine.
Has anyone experienced this problem before? Does the Zen Micro actually work with the Yahoo service?
Thanks

Here is the Internet address for one of the forums for Yahoo Music Engine. You might find some possible solutions here.
http://grou 
 
 
p.../yme-feedback/
Best wishes.
luvmyrescuedogs
Message Edited by luvmyrescuedogs on 08-0-2005 07:46 PM

Help me my zen micro has gone we

Similar Messages

Maybe you are looking for