HELP ME!!!!! pc doesn't recognise Shuffle

ARRRGGGHHHH!!! annoying the crap out of me... i have tried everything to get my shuffle to work!!!! i baught it off of a friend 3 days ago.... these 3 days i have been trying everything i could think of to get it to work, and still no luck.
I have even downloaded newest version of iTunes, and now it wont even open?
Please somebody help!!!!!!!!!

I'm having the same problem. Don't know what to do!!! If I figure it out i'll be sure to let you know

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