Help me please i can't use money for game

help me please
i am thai i reedom itune gift gard 25$ and i buy item in respawnable game but i cant use item and money be lost help me please TT

What happens when you try to buy items in that game, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?
(It's not a good idea to include your email address in your post, including in the tags.)

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