Help me  Please!!!! [ ipod touch january software update ]

I cant buy the new software because It didnt show icon to buy It just show "remind me later" icon and "no thank" icon.And i didnt see that program in my history purchase .So what should I do ???

I believe this may have something to do with the version of iTunes that you are running and the iPod touch firmware version.
I'd first check to see if you are using iTunes version 7.6, if not download and upgrade itunes by going to http://www.apple.com/itunes/download/
once you've done this, plug in your iPod touch and make sure it's updated to the latest version of iPod software which is 1.1.3
Sometimes this can also be a temporary store issue so if all of the above has been done then you might want to try again later as it could just be the iTunes store itself.
Hope this helps

Similar Messages

  • Download problem with iPod Touch January software update

    Hi, some problems with the software update. Please advise
    - Ipod Touch user from australia
    - went for holidays in malaysia for a while and purchased the software update via itunes australia
    - The download did not start but i was charged $25AUD
    - Returned to australia, attempted the download again but failed because itunes stated that the update has already been downloaded.
    - Attempted to update the iPod Touch by clicking on "Check for Update" but software has already been updated to the current version (1.1.3).
    - The new applications did not appear on iPod Touch.
    Thanks in advance!

    Hi pdra05,
    Do you manually manage your music?
    iTunes has to sync to unlock the January software, manually manage music has to be deselected.
    Make sure your content on your ipod is backed up before sync.
    [Installing and verifying the iPod touch January Software Upgrade|http://docs.info.apple.com/article.html?artnum=307243]
    fern

  • I have a 2006 imac (intel) w osx 10.4.11 and need to update for new ipod touch? software updates says up to date, but itunes requires 10.5 or higher? any solutions?

    i have a 2006 imac (intel) w osx 10.4.11 and need to update for new ipod touch? software updates says up to date, but itunes requires 10.5 or higher? any solutions?

    i have a 2006 imac (intel) w osx 10.4.11  <  Tiger
    It's not just iTunes you need to update...
    You need to upgrade to Leopard v10.5.8 at the very least in order to sync, restore, and backup an iPod touch.
    See iPod touch system requirements here.
    Leopard is available from Amazon here.

  • Purchasing iPod Touch January Software Upgrade help

    Alright, I'm trying to get the software upgrade for my iPod Touch 1.1.4. The screen tells me that if my iPod is connected to disconnect and reconnect after that I go to the bottom of the page and click okay and it just sends me to the iTunes Store main page. I've tried clicking okay then disconnecting and bringing up the page but nothing seems to let me purchase the software upgrade. Any help is appreciated.

    I am encountering exactly the same thing. I had the upgrade and when using Notes the program locked up and returned to the iPod Touch desktop. Notes was now unusable. So I reset the iPod, installed 1.1.4, reinstalled iTunes. Tried everything a few times and kept getting the same pattern, from the web site to the iTunes January update page, then from there back to the homepage of iTunes.
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  • HT4623 why doesn't my ipod touch have 'software update' on it? I can't add apps on it because of this.

    I have an ipod touch and I can not add apps to it as it is saying I need to update my ipod.
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    Please Help!

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848
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  • Help me please ---Ipod touch 4th

    My daughter ipod touch has been disabled bc of so many tries with the passcode. I was able to restore the Ipod once before. It has been locked again I have tried restoring it and I get an error 1611.I have tried it on different computers too and I get the same error or a different one....Happle wants to charge me $113 to send it in which i cold almost buy a new one. this ipod is in good shape. Does anyone have any idea what else I can try to fix it please.....

    Not a good error.
    Error 1611
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Help Me Please Ipod Touch Problem

    When Im listening music on my iPod I put it on sleep button and while im listening music it fastforwards and stops playing the music And I reset it like 5 times and always do that sorry for my bad English i understand it but dont write iit and speak it very well but please help me my ipos is new i buyes it on april

    All this happened when I installed update 3.5 i thin and ios4

  • Lost January Software Update, how do I get it back?

    Hey ya'll, im new to apple and its products, only be an apple user for 7 months, and am still planning on getting the new iPhone and Macbook Air when I get more money, lol. But, for now, only product i have is iPod Touch, and I just had this problem happen to me and dont know how to fix it. I just scrolled it from an email i sent to their support. Hope you guys can help me fix it.
    Thanks
    "Hello. I am really confused now, so Ill just get right to it. Last night, when I hooked up my iPod Touch to my computer, my computer first recgnized it, however, when I went to my iPod no movies or no songs were on there. I unpluged it, pluged it back in. Then it says your iPod cannot be recognized, and so I had to format my entire iPod Touch, losing all my settings, and the 2008 January Software Update that I paid $19.99 for. So then, I go back into my iTunes account, after restoring it, and re-syncing all my songs and videos back to the iPod, and it says that I never paid for the January Update ($19.99), which I did, and 3 Metallica songs ($0.99/ea) that I purchased that same day. So then I go and try to put my credit info back on, to "pay" it off again, and it wouldnt let me, and said something about enter a vaild security code, which i did (the 3 numbers on back of credit card at the end in a box), numerous times. I would like to know how do I get my january oftware Upgrade back, as well as my 3 songs I purchased in January 2008."

    First, see if the update is gone, or not being utilized:
    The iPod touch January Software Upgrade can only be synced to iPod touch from the primary iTunes library. If the user is manually managing music and video on iPod, this is the computer where they first set up the iPod or first set it up after restoring the iPod. The "iPod touch App Pack 4A93.ipa" file can be copied from the computer where you purchased it to your primary iTunes library computer, and sync the iPod from there.
    The file is located here:
    Mac OS X:
    ~/Library/iTunes/Mobile Applications
    Windows XP
    C:\Documents and Settings\[user name]\Application Data\Apple Computer\iTunes\Mobile Applications\
    Windows Vista:
    C:\Users\[user name]\AppData\Roaming\\Apple Computer\iTunes\Mobile Applications\
    Note: These locations are hidden by default in Windows. You can these locations by choosing "Show hidden files and folder" in the View tab of the Folder Options Control Panel.
    Now, if you can't get this to install, you can try to set your Touch to automatically sync instead of manually sync.
    If that doesn't do it, login to your iTunes store account within iTunes, goto your account, and select "report problem"
    They should be able to help you with the downloads and the update from there.
    Scott

  • Unable to purchase January software update

    I upgraded to 1.1.4 and got the prompt to purchase the upgrade, I clicked don't remind me at the time (by accident). Now I want to purchase it and I cannot find the buy button or does not show up when I repeat the steps outlined in the troubleshooting guide. Is there a way to enable that button again. When I click ok at the bottom of the software upgrade page it takes me to my home iTunes store, where I cannot purchase or find how to purchase the software.
    Help please!!!

    Hey Abake,
    You can download the iPod touch January Software Upgrade sing this link:
    http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=271872604&s=14 3441
    Jason

  • January software update unknown error -2

    I just bought an iPod Touch and I am trying to apply the January software update. I continually get the error message:
    We could not complete your iTunes Store request.
    An unknown error occurred (-2).
    Any help?

    I tried the update on another computer and I got the same error. I also get the error on both computers: from the iTunes Store home screen, when I click on iPod Touch January Software Upgrade I see the error. I think it is some sort of connection problem. Maybe the Apple servers are getting hit with a lot of upgrade requests?

  • Unable to reinstall January Software Update

    I recently had to move to a new Mac after installing the January Software Update on the Touch. After ensuring I had all the songs and other content from the old machine I restored the iPod Touch wanting to rebuild all songs etc. from scratch. However, the January Software Update is gone, and I don't find out how to reinstall it.
    I have read the support notes that automatically shows up, and checked that I have all the other updates and versions needed.
    Every time I access the iTunes Store I am reminded that I can buy the update, but I already did. When I access my account (the same account I used to buy the update - I have only one), I see the purchase in the purchase history, but there is no obvious way to redownload it (the old download was on the old machine). So, I even tried to buy it again, but then the clever shop tells me I have already bought it and gives me no way to buy it again, redownload it or reinstall it. So I'm stuck. I cannot buy it. I cannot redownload it and I cannot reinstall it.
    Has anyone an idea for a workaround?
    Toralf

    The files are on your old Mac.
    See this:
    The iPod touch January Software Upgrade can only be synced to iPod touch from the primary iTunes library. If the user is manually managing music and video on iPod, this is the computer where they first set up the iPod or first set it up after restoring the iPod. The "iPod touch App Pack 4A93.ipa" file can be copied from the computer where you purchased it to your primary iTunes library computer, and sync the iPod from there.
    The file is located here:
    Mac OS X:
    ~/Library/iTunes/Mobile Applications
    Windows XP
    C:\Documents and Settings\[user name]\Application Data\Apple Computer\iTunes\Mobile Applications\
    Windows Vista:
    C:\Users\[user name]\AppData\Roaming\\Apple Computer\iTunes\Mobile Applications\
    Note: These locations are hidden by default in Windows. You can these locations by choosing "Show hidden files and folder" in the View tab of the Folder Options Control Panel.
    Once you have copied the "iPod touch App Pack 4A93.ipa" file to the computer with your home library, make a new folder named Mobile Applications in the correct location, and place the "iPod touch App Pack 4A93.ipa" file there. Open iTunes and sync your iPod touch.
    Message was edited by: A A P L

  • IPod Touch - Reinstall January Software Update

    NOTE TO APPLE: Your site is terrible; it's slow and hard to navigate. Also, it is nearly impossible to contact anyone from apple; you have so many webpages that are supposed to help people who are having problems. When really they just deter users from speaking to an actual representative and leaving your customers to fend for themselves, annoyed and angered.
    ANYWAY
    My problem is this, in March I purchased the January Software Update for my iPod touch. Then for whatever reason, my iPod stopped showing up in iTunes. I was told the only reason to resolve this would be to hard reset my iPod, I did this (it didn't work but the problem was eventually solved)
    Now I am faced with the issue of getting the January Software Update back onto my iPod without paying for it again. The purchase shows up in your records, and the file is no longer on my computer.
    I purchased it on 03/07/08 at 9:33 PM and I have both the order number and the invoice number for this purchase.
    How do I get the software update onto my iPod without paying for it again?

    Hi,
    Note to ...MITCHELL... thanks for your help.
    Zach,
    Your upgrade should reinstall if you auto resynch i.e. turn off "manually manage music and video" and synch. I think you have to be logged in to iTunes with your original Apple I.D. also.
    If not check to see you have the correct files in the right places, see this post from [A A P L|http://discussions.apple.com/thread.jspa?messageID=6646337&#6646337]
    If you don't have the file anymore through OS reinstallation etc. then I believe you can notify Apple through a link on your iTunes purchase page. This answer has been posted elsewhere.
    Good luck,
    Dud.
    Message was edited by: Duddo

  • IPod Touch January update problem

    iPod touch working perfectly until I downloaded January Software Update this afternoon. Now the touch features don't work at all. Can't even switch it off. Very disappointed. Anyone out there experienced the same problem?

    I just updated from v1.1.2 - v1.1.3 and half way through I recieved a fail message and my ipod went into recovery mode... i tried to restore my ipod yet everytime i try and restore my ipod i just get a fail message.. not happy! someone please give me answers.

  • Please help block my ipod touch second generation and forget the code, try putting the code so many times that now says connect to itunes, I connect but will not let me do anything that tells me this should unlock with key and I should do for Please help!

    please helpme i block my ipod touch second generation and forget the code, try putting the code so many times that now says connect to itunes, I connect but will not let me do anything that tells me this  should unlock with key and I should do for Please help!. thanks

    Place the iPOd in recovery mode and then restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

    Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

    Where are you physically located?
    What country's Store are you using?
    The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
    Has the ID(s) worked before for purchases for this country's store?

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