Help me please my bb curve 9360 is yet to work

Hello evryone
When I tried to log in to my facebook messenger, twitter or other social network on my blackberry 9360 it didn't work I receive a response that ''you are currently on a data plan that does not support this service please connect to a wi fi or contact your service provider for upgrade'' I have subcribe to another BIS plan but it still the same.
my bbapps world work but when I tried to download I receive a response that ''no cached credentials found error : 40721.
Pls wat can I do as am getting fed up
Note:have tried all mobile service provider here in Nigeria but everything works when I connect to wi fi. Also the fone was bought for me london used.

Duplicate:http://supportforums.blackberry.com/t5/BlackBerry-Device-software/please-my-BBM-apps-and-BBapps-world-not-working/m-p/3120021#M34620

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Vanan Murugesan,
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Hi tompain10x,
Welcome to the Support Community!
Were you receiving any error messages on your BlackBerry® Curve™ 9360 smartphone? If so, could you please provide the full error message and when you receive it?
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-FS
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Be sure to click Kudos! for those who have helped you.
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Hi Guys ,
Need some help here please recently got my new BB Curve 9360 (OS 7), I havent used a BB before on of the great features I had seen in my friends phones was that when you enter details like birthdays /aniversary on a contact it shows up on the calendar but it doesnt on my phone is there an options / settings please help !
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Hi and welcome to the forums Lotte !
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Hi
Not quite sure how you got to this problem because loading the PC software shouldn't have had any effect unless you had the device connected at the same time.
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Get the correct latest version of the OS
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Launch the new Desk Top Software on the computer
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Solved!
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Will you do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
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Directions to that are here: http://supportforums.blackberry.com/t5/Community-Feedback-and-Ideas/How-to-post-a-screen-shot-of-you...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Couldn't find any threads with this particular problem, so here goes....
I'm trying to upgrade my T-Mobile Curve 9360 to OS 7.1, so I try checking for updates, either over the wireless or connected to the desktop using the BB website and Desktop Software v7. Every time, it tells me my phone is up to date, even though I'm running OS 7.0.0.319. The only other version indicated available is the one I already have.
Any help you can provide would be greatly appreciated!
Solved!
Go to Solution.

Hello!
Please refer to the official download portal to know what OS packages each carrier has released and is therefore supporting:
http://us.blackberry.com/support/downloads/download_sites.jsp
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Cannot open pdf attachment on Curve 9360

Hi,
I cannot open some pdf attachments on my Curve 9360.
Some pdfs are fine but our fax to email service pdfs will not open - just get a qustion mark in the file icon and when trying to open I get 'This attachment type cannot be viewed on your device'.
This is really frustrating as it means when I am away from the office and we get a fax (which comes through as a pdf attachement by email) I cannot see what it is !
The same pdf files open fine on my laptop (in outlook) and a friend has a blackberry bold and the same pdf opens fine on his bold !
I am on OS7.1 (Bundle 2494) on my Curve 9360 but I have had the problem from back since OS6.
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Hello Sparpo,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Thank you
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Help me please my bb curve 9360 is yet to work

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