Help me please! photoshop decided to take a day off

help me! everytime I try to open a file nothing happens..

Sorry . Bout the customer service comment. Thanks for your help.. It's photoshop elements 12. The program itself will open but I can't get a picture to open I. The program. I hit open and it takes me to the little screen and lets me choose an image, I get a spinning wheel for a second like something's happening but then nothing. Wong even let me open a blank new file. Thanks so much  
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