Help me please, turn off trouble

Hi.. I need your suggest about my lovely HP CQ40 416 AU It`s occasionally when shut down or turn off wont go off, but restart ! do you know why ? please help me...

Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

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