Help Me Please!!! updated to 5.0 software and now My phone will not accept any emails at all AND deleted my BBM contacts..
it was backed up on my computer
its not restoring the BBM contacts
emails are not being recieved
i have uninstalled, battery pulled, reinstalled and drove my provider insane
.... i just want my bbm contacts back
On your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device: http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
Similar Messages
-
Good Morning,
I just did a software update on my phone (finally) last night and now my phone will not come on. It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYONE help me please???The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.
-
HT6147 i need help, i did the update on my iphone 5s and now the phone will not power on?
hey, i need some help with my iphone 5s, i did the update ios 7.0.6 and now my phone will not power on?? can someone please help me!
Hello ABrosz
If you are not able to get your iPhone to power on, try to reset it by holding the Sleep/wake button and Home button at the same time for about 10 seconds and see if it turns on. Check out the articles below to troubleshoot your iPhone further.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G. -
Hello all
I upgraded from Snow Leopard to the latest Mountain Lion OS and now my Wifi will not work. When I try and insert the password to my Wifi network states either 'connection timed out' or 'password and/or user name not recognised' please help...!Take each of the following steps that you haven't already tried, until the problem is resolved.
Step 1
Restart the router. Many problems are solved that way.
Step 2
Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
Step 3
From the menu bar, select
▹ System Preferences... ▹ Network
Click the Assist me button and select Assistant. Follow the prompts.
Step 4
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
Step 5
You may need to change other settings on the router. See the guidelines linked below:
Recommended settings for Wi-Fi routers and access points
Potential sources of interference
Step 6
Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain. -
I did a software update on my iPhone 4S to 6.1.1 and now my phone will not connect to my Mac
I updated the software on my iPhone 4s to 6.1.1 and now my phone will not connect to my Mac.
missykittee wrote:
now I am required to have a lock on the phone.
No, you are not. Apple merely encourages there customers to secure their own data. Only fools choose to not have a passcode lock. I hope for your own laziness that you never keep any personal data on your phone... otherwise you are setting yourself up for major issues when your phone falls into the hands of an unscrupulous person. -
Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off. Please help.
Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.
-
HT4528 I installed the update on my phone and now my phone will not turn on
I installed the update on my phone and now my phone will not turn on
I installed the update on my phone and now my phone will not turn on
-
I have been given an Apple 3G which is in jailbreak. After restoring and updating my phone to get rid of jailbreak the iphone will not accept any updates or restoration. Unknown error 1015. Please help! I am new to all this and want to start using the phone legitimately.
I believe from the situation you describe your iPhone 3g has the iPAD baseband 6.15.00 which is interfering with iTunes. Remember Apple does not allow downgrade of software typically. The current 3g firmware 4.2.1 has a baseband 5.15.04 which is lower than, what I believe your baseband is of 6.15.00. So to install the current 3g firmware 4.2.1 would actually be a baseband downgrade, which iTunes will not allow. So to fix your iPhone you will have to search the Web like diesel vdub said. There are no parts to buy and your iPhone will work again I promise.
-
Just updated my 4s to iSo 6 and now the phone does to pair with my Lexus anyone have/solve this issue? Is it a firmware problem with the car?
Was it pairing before the iOS update?
If so, delete the pairings in the device and the car, then try again.
If it was not, the issue is most likely the car. -
Iphone 4, updated iOS7 and now my phone will not not re-boot
hey all!! sitting here reading about all the bad buzz about the new iOS..... I didn't want to update, but decided to and now I'm feeling like an ***!!!!! I made sure my phone was plugged in when I started that dL&install and ever since the dL was complete, it's apple logo then off. this action repeats until the phone runs out of batteries. is anyone else having this issue? I checked the discussion page but didn't see this topic. if you know how to help, PLEASE post something!!!!!! tried getting the phone into recovery mode...... traditional steps didn't work, is there something else i can do?!?!?! someone PLEASE HELP!!!!!!!!
Hello,
I'm surprised it ever chatged, most Keyboards only supply 500 mA to their USB ports, most chargeable devices want 1.5 Amps.
I'd get a USB extention cable to run from the back so no need to reach behind. -
Cannot update apps, old email address was hacked - phone will not accept new email
My old email address was hacked, my iphone will not let me change to a new email & until I do I cannot access itunes to update or purchase new apps. Help.
Settings > Facetime > AppleID > Sign Out... then sign in with the correct credentials.
-
I just updated to the new Itunes and now my phone will not connect to my computor.
I updated to the new Itunes and my Iphone will not connect to my computor now?
Hi kevin n tracey,
If you are having issues with iTunes after an attempted update, you may find the following articles helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden -
HT201210 just done update and now my phone will not allow me to input passcode
update came up on phone, updated wirelessly as requested now phone is speaking when i touch passcode the numbers i am inputting but will not unlock screen.
Hey dfrederick1,
Thanks for the question. I understand you are having issues accepting the Terms & Conditions. If you have not already done so, you may want to restart your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
You may also want to make sure cookies are not blocked and private browsing is turned off in Settings > Safari (you can also take this opportunity to Clear Cookies and Data):
Safari settings - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Thanks,
Matt M. -
iphone 4s need help battery not workin since uptade of ios7
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
-
Everytime I power on my iphone it says connect to itunes and when I do itunes says restore iphone but all my infomation is saved to my iclouds but its not giving me that option to restore it and without it I cannot do anyting with my phone. Please help me this is so stressful.
UNABLE TO RESTORE (connect to iTunes with cable logo)
If you are trying to restore and you device shows an image of a USB cable and connect to iTunes then carefully follow
Maybe you are looking for
-
Maximum input payload size(for an XML file) supported by OSB
Hey Everyone, I wanted to know, what is the maximum payload size that OSB can handle. The requirement is to pass XML files as input to OSB and insert the data of the XML files in the oracle staging tables. The OSB will host all the .jca,wsdl, xml, xm
-
SunOne ejbc error, URGENT, please Help!
Hi, I have installed SunOne AppServ7 on UNIX (Solaris 8) So far everything is running fine, however, I was unable to deploy a jar file, the error message that I get is as follow: Cannot deploy the component Deployment Error -- Error while running ejb
-
Alternative UPN & Forest Trust.
Hi all! I have 3 domain: main.local child.main.local (child of main.local) test.local (new forest) In "main.local", under Active Directory Site & Services, i defined 2 UPN: "mycorp.com" & "child.mycorp.com" I used "mycorp.com" as alternative upn for
-
Simple JSP does not recognize class(FaqCatagories)
The following is a simple welcome.jsp file that I am trying to run on a local J2EE sever. As you can see it tries to import classes one being the FaqCategories.class which is located in the folder Ch03 of the WEB-INF directory. When I call the page u
-
I downloaded PSE12 trial to Win 7 non admin temp folder. It won't run and I can't download it again
I downloaded PSE 12 trial to Win 7 non-admin temp folder. It won't run and I can't download it again.