Help me please.  Very frustrated.

My iPod is not being recognized by my computer anymore.  I have uninstalled and restalled iTunes.  I can't restore the iPod because it isn't being recognized so I am not sure what my next step should be?  It's a 2nd generation iPod shuffle.
I've followed all the tips on the iTunes website but it still isn't working.

https://discussions.apple.com/message/20855159?ac_cid=tw123456#20855159

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