Help Me, problems with my Zen Micro. (please see inside for scenar

I turned on my Zen Micro
then it is stucked at the CREATIVE LOGO
so I did the Recovery Mode
I chose Clean Up
So a window came out that says something like are you sure you want to clean up so I chose YES.
then a window came out that says "Scan Disk or Scanning Disk"
I thought that my problem is already over
but, Oh My God! I've already been waiting for like 8 hours and the window saying "Scan Disk" is still not finish. waaaaaa!
then I thought, probably Clean Up is not the solution
I tried Format All
then a window came out saying "Formatting"
What the! I did it like in the evening and I slept for like 0 hours to check in the morning, but still, it is still not finished.
What is this?
I also have a problem, my computer doesn't recognize my Zen, and just to double my bad luck I lost my warranty receipt.
Oh my Lord, please help me.

So -
I have received a message from support, stating that the player most certainly is irreparable - and instructions on how to return it to have it replaced.
It seems to me that the player harddisk is broken/damaged. This may be a result of using it while jogging/running... (in my view) It is dissapointing that the player can't handle this - which of course must be considered a fairly normal usage. I have experienced some skipping earlier, but never thought this would affect the player to such an extent.
Hopefully - this is not a fault that applies to every Zen Micro out there, although your posts may indicate that this may be an issue with several players.
regards,
BjOlav

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  • IF ANYONE IS HAVING PROBLEMS WITH THEIR ZEN MICRO AND MICROPHOTO, READ TH

    Download : Latest Firmware.
    - ZenMicroPhotoP4S_PCFW_LB__20_0.exe
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    Hi,
    You can find the instructions for Solution ID #6737 here.
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