HELP ME WITH MY ZEN MICRO PHOTO

I don't know what happened exactly all that I know is the other night my friend was using my Zen and then this morning I went to turn it on and all that it won't start. It will say Creative and then just stay there. I charged it and it just won't do anything. What do I do!!! Please help me... :womansad:

I'm assuming you tried to get it in the rescue mode and reboot it from there? If not, try that. If that doesn't work you may need to reload the firmware or something along those lines. If you can't even get to the rescue mode then the hard dri've in your microphoto may have choked and it's time to return it or have it repaired if it's under warranty. Try contacting creative though first as they may have some other solution for you.
If you don't know how to get to the rescue mode on your microphoto, see the thread up at the top of the first page of the forum called "How do I access Rescue Mode/Recovery Mode on my player?"

Similar Messages

  • Having big problems with Creative Zen Micro Photo!! I need much urgent help!

    Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
    I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

    Might try this:? http://forums.creative.com/creativel...mp=true#M95059

  • Please Help me with my Zen Micro!!

    Hi,
    I've had my Zen Micro for about a month now and I was wondering if it is possible to read fils you put on your Zen like an IPod Mini!?!?!?!?!
    Please Help!!!

    Could you be a little more specific? Are you wanting to use your PC to play music files stored on the Zen Micro? Or are you wanting to store data files on the Zen Micro?
    BTW, this is a duplicate post, but there are no responses to the original one.Message Edited by RBBrittain on 08-5-2005 02:05 AM

  • Help me with my Zen Micro plea

    Hi i posted a request for help about an hour ago,im dissapointed no has helped me out yet!Please could some reply asap,many thanx Adam

    Don't post a thread about another of your threads that hasn't got any replies. Especially after only a single hour, calm down and be patient. There are hundreds of people posting at the same time and someone will get to your topic, eventually.

  • Problem with my Zen Micro Photo MP3 pla

    It has worked fine ever since I bought it. All of a sudden tonight when I turn it on it's on a Recovery Mode Screen and it gave me 4 options.
    . Clean Up
    2. Format All
    3. Reload Firmware
    4. Reboot
    ?I tried all 4 of them but nothing worked. I tried to upgrade the firmware from Creatives website and it wouldn't allow me to. I tried to use Creatives MP3 recovery tool but it gave me an error message saying:
    [color="#ff0000"]Administrator, please follow installation instructions from Solution ID # 6737 and run this recovery tool again.
    So what do I do now? I have Windows Media Player and I just downloaded it again in case I didn't have the latest version.

    Hi,
    You can find the instructions for Solution ID #6737 here.
    Good Luck.

  • My zen micro photo won`t charge with anything else but my usb port h

    i bought a charging package for my creative labs zen micro photo. when i use the wall charger or the car charger, it shows it is charging but the battery icon on the micro photo does not does not fill up. i leave it on?for hours but that does not help.i bought this charging pack from ebay and it says it is mead for the micro photo.any thoughts. thank you

    this was an after market package it only cost me $4 and would cost me close to that much to send it back. i guess i will buy the one you got at creative labs. you said it works with your zen micro photo?would you send me the model number of the wall charger. thank you so much

  • Creative Zen Micro Photo not work with

    Hi,i formatted my hd 2 days ago.
    I loose my cd with creative zen micro photo expoler.
    When i connect my mp3 with usb cable appears an autoplay window of windows Xp that show me what i cand do with my mp3(Transfer Files with Windows media is the only option).
    How I can do to use my mp3 with Creative Organizer?
    Where i can find creative zen micro photo explorer?

    Top of page on Creative banner, click Support-> Downloads-> MP3 Players-> Zen-> Zen MicroPhoto, chose your language and Operating System and select the software that you need.
    Be sure to read and follow the instructions on the Show Details... pop-u
    ps.
    Looks like Zen MicroPhoto Media Explorer isn't posted any more, so Creative MediaSource Player/Organizer 3.30.2 (52.2 MB) would probably be your best bet.
    I have had no luck getting MediaSource 5.x to work with my computers and I've tried very hard.

  • Zen Micro Photo wont und

    Hi guys hope you can help?I am having problems with my Zen Micro Photo. Where as before when leaving explorer my player would undock, now it just stays docked and I am afraid to remove it from the USB. Have spent a lot of time looking on the threads and doing searches as best as I can but if someone could point me in the right direction I would be eternaly gratefull. Many thanks?ane Flowers

    Thank you so much Future Pilot. I think from looking at the boards it's to do with Windows Player. Have a nice day now?Jane Flowers

  • Creative Zen Micro Photo Media Explo

    I've lost the Cd that came with my Zen Micro Photo and i can't seem to find any places where I can download zen micro media explorer.
    I tried the Zen Micro's media explorer but that doesn't work.
    Can anyone help me please?
    Thanks

    Hmmm, are you opening it up after you plug in the Zen?

  • Zen micro photo OTG photo trans

    Can anyone please tell me wether pc free photo transfer (from digital camera), is possible with the zen micro photo or vision:m
    Regards & thanks in advance

    you need to get a device that's called "USB OTG Copy Bridge". I got one from Vivanco for 25 euro.
    Here's info on it, but in German
    http://www.vivanco.com/cms/com/detail_produkt?mv_session_id=UURIdUDP&mv_pc=27&mv_ arg=9590&own_key=562
    I'm sure you can find sth similar in your neighborhood.
    http://www.google.com/search?hl=en&lr=&q=usb+otg+copy+bridge&btnG=Search
    I bought it also with the purpose of copying my photos to my Zen Mass Storage Data partition. Actually, I haven't used it yet, but it's good to have, I think.
    EDIT : I've seen a few mp3 players that have the OTG function built-in, but these are really few, and were not reputable brands. None of the Creative MP3 players does the OTG directly, I believe. Hope it will be added to future players, though.Message Edited by fred_be9300 on 2-26-2005 :47 PM

  • Help with my Bran-New Creative Zen Micro Photo. [Questi

    <EM>If you don't want to see the backing of my whole story skip to the bold print at the bottom!</EM>I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
    My Specifications:
    My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

    Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

  • Need help with Zen Micro Photo: It stays in recovery m

    Just recently, my zen micro photo has been staying in recovery mode. I have tried all of the four options available? to me in recovery mode. .) Clean up 2.) Formatt All 3.) Reload Firmware? 4.) Reboot. When I try "Reload Firmware". It doesn't really "reload". All it does is erase the current firmware, which it has done several times. My computer doesn't really realize the player. It doesn't allow me to acess my songs, which have already been deleted. It says the "Player is not connected". At first, I thought I needed to charge. I charged it to maximmum. The battery is "FULL". Also, the firmware update doesn't recognize the player either. Whenever I select the reboot option, my player reboots to recovery mode. This does no good, as I have tried all of the available options in recovery mode, and they have done no good. Your help would be greatly appreciated. Thank you.Message Edited by Damaniscool on 04-2-200707:29 PM

    do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

  • Zen Micro photo.....HELP?

    <FONT color=#6666ff>ok sooo.... i am an idiot..............one night after coming home i was running to catch a ride with my friend and on the way.....my zen micro photo fell outta my pocket and into the grass..............well the next morning i obviously couln't find it so i got in my car and drove to the place that i got the ride from- well i founf it in the grass. So i was real happy that i found it until i got home and all it does when i turn it on is go to that stupid recovery mode-----and it wont go any where else.......................it doesn't look damaged at all. UGH it makes me real mad some one PLEASE HELP and gimme some suggestions!!!!!ASAP

    It really sucks about your player
    ...but it was concrete.
    ...and you've got a disk dri've inside there.
    what do you think would happen if you dropped a desktop computer from 3 feet off the ground onto concrete?

  • Zen Micro Photo not working with new XP SP2 install

    Okay so my Zen Micro Photo stopped being recognised on my computer about ten months ago when I upgraded to WMP (for BBC iPlayer - it's compulsory to have it). Anyway I li'ved with this and have now got thoroughly sick of the same songs and nothing new so I have done a fresh install (on a brand new hard dri've) of Windows XP SP2 WMP9 with the sole intention of using this install/hard dri've?for the player. I used the original installation disk and it prompted me to upgrade to WMP0 as I installed everything. There were no errors during the install and I rebooted when prompted to.
    When I attach the player it is recognised by the machine (task bar icon and correctly labelled in System > Hardware > Device Manager which reports it to be?working okay) but the Creative media software says "player not attached" when it is. It is not visible on My Computer as a dri've so I STILL have no access to the player. Player screen reports "docked" with a logo and is flashes a charging icon. Driver v5.2.0.0. The player plays fine but hasn't had new music on in almost a year
    There is nothing else on the XP install (IE6 and everything - argh!) I did the registry permission tweak thing mentioned?here:?http://support.creative.com/kb/showa....aspx?sid=9287?but it didn't do anything.
    Any help greatfully received!

    Re: Zen Micro Photo not working with new XP SP2 install. Have you installed this plug-in?
    Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer
    Filesize : 27.9 MBDownload

  • Zen Micro Photo Recovery Mode Problem !! Help needed plea

    I just purchased a white zen micro photo last week. As I was putting music onto my ZMP, my computer ( Dell Windows XP ) froze. I disconnected my player and when I went to turn on my ZMP, I found out that it went into Recovery Mode. I tried all the possible ways that it listed to do.
    Clean Up (when I pressed that one, nothing happened .. the screen didn't even change)</LI>
    Format All (When I pressed that one, the screen seemed to .. freeze .. but it had a smear of lines .. ?)</LI>
    Reload Firmware (I never had firmware on my ZMP to begin with)</LI>
    Reboot (It turned off and It turned back on like it's supposed to but when it turned back on, it was in recovery mode again)</LI>
    My ZMP does not even turn off. This is wasting the battery so please help me. I have emailed Creative but they have not replyed yet.
    <FONT size=7>PLEASE HELP !

    imsooopawoman wrote:
    Reload Firmware (I never had firmware on my ZMP to begin with)</LI>
    You must have had firmware on there if it worked, but "reload firmware" actually erases the firmware. It's a badly named function.
    Unfortunately though you've tried all you can as a user. The player sounds faulty and you ought to contact Creative support for a replacement.

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