Help me with my Zen Microphoto.

Ok so here is the situation I ended up getting a Zen Microphoto for my birthday in November, and now I am having a lot of issues with it. . The battery won't charge... I figured that maybe it wasn't charging because the battery was full... well then I would look at the battery icon and it would say that it was almost empty...So I got really confused and I decided to ask my electronics major friend about it and he hooked up the battery to this machine that would say how much voltage a battery was getting, and when we hooked it up the battery said that it had 3.7 volts in it (the battery is a 3.7 volt battery) so that meant that the battery was fully charged, but the Mp3 player was saying that the battery was low and it even said that their was no battery left and it just turned off. and 2. It freezes a lot I don't know if it freezes because there is to much information and it is having difficulting sorting out all the data. I want to know if anybody has any ideas what to do... or maybe I should just return it and get a different one... Thanks for taking the time to read this and I could really use the help right now... so thank you to anyone that responds to this...

Hey, I have a black Zen MicroPhoto and i have already changed mine once. The first time i had it, it kept freezing up on me, tried everything in the recovery menu but didnt help. So the next day i took it back and changed the player and the battery and now I havn't had any problems with it. I would say to go back where you got it, tell them all the problems your having and ask to change the player with a new one.
Hope that hel
ps.
chris

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