Help... Media Encoder CS4 isn't working...

Ok... I am just fed up with Adobe Premiere CS4. I have had it for two years, and it is just problem after problem after problem. I'm currently working on an important project. First, I finished the project, and went to load it, and it wouldn't load past 95%... so I had to recreate over half of my hours of work. Now... when I go to export my project, it goes into Media Encoder, and never exports. It gets stuck on the "waiting" command, and never goes. I even left it over night, and nothing happened. I am extremely frustrated with this software... it is full of problems. Any help would be greatly appreciated.
I highly doubt my specs are the issue... but here they are...
Windows Vista Home Premium
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz 2.67 GHz
9.00 GM RAM
32-bit Operating System

A 32-bit OS will only ever use up to 4 GB RAM. So you're handicapping yourself there. Plus, Vista 32-bit is probably right behind Windows ME for worst Microsoft OS ever.
Nice CPU though.
For the AME issue, how long do you wait? With page file swapping likely, it may take an unusually long time for the encoding to get started. And if the memory requirements for what you are trying to do exceed 4 GB (including swap file space), then you won't be able to get any output from the AME at all.
-Jeff

Similar Messages

Premiere CS4 & Media Encoder CS4 didn't work..

i just install Premiere Pro CS4 & Media Encoder CS4..
i finished editing my videos in Premiere, but when i want to encode it in Media Encoder, it says "please verify that adobe premiere is installed in your computer"..
what should i do?
tnx..

Welcome to the forum.
Do you have the full-paid version, or the trial?
It sounds like your installation is not complete, or has become corrupted. This is a general CHECKLIST for installing most Adobe programs. Look over it, to see if perhaps you missed something.
If you did everything in the checklist, then I would attempt a Repair Install. Did you install from media, or from a download?
Good luck,
Hunt

Media Encoder CS4 doesn't work with Premiere (pic related)

Oh hai!
I just got Adobe Master Collection CS4 and my Media Encoder doesn't work with Premiere CS4. When I try to export the file, Encoder starts normally. Then I click "Start queue" and Encoder starts loading. Loading takes almost five minutes, which is a long time, because my project is very simple. After that nothing happens, just a warning sign appears. When I click it open, some kind of log file open and it says:
Encoding failed
Could not read from the source. Please check if it has moved or been deleted.
And I didn't deleted anything. So what does that mean? Why that "Source Name's" path is different than my project files path? Can this problem relate that somehow?
I have also another problem with Premiere CS4, maybe there's a link between these two problems. I can't get Premiere projects linked to open in Premiere CS4. When I right-click the project icon, and click “Open with…”, I can't find Premiere from the list. When I click "Browse", I can find Premiere.exe from my computer, but if i doubel-clicked it, nothing happens. It won't appear to the list or anywhere else. Or have I missed something? So now the project files are linked to open in After Effects. Of course I can open projects from Premiere, but how do I get them open straight from file?
I have long experience using Adobe Premiere and this is the first time I got this kind of problems. I have also downloaded new updates for Premiere and Encoder, this didn't help. Does that matter, that I didn't installed Premiere in C-drive? However it's in my computers internal drive, I have divided my hard drive for five parts, one part contains all of my softwares. My scratch disks are in different hard drive (external), does that matter? I tried different location, but that didn't help.
Please help, I can't do any video editing, because of this problem. And sorry for my english, ask if you didn't understand something. =)

Hello, this is terrible problem, which i found in CS 6 softwares ...
solution i found only working, is uninstall and reinstall full package.. but it is not all,
you need to do BRAND NEW admin account in windows, and install it there.
that means, i could not export after repair from encoder in my original account never more (!!)   .. this is really terrible way how to repair this issue, because :
1.by reinstalling of software, client WASTE HIS TIME
2.by necessity to begin work in another windows profile you again WASTE YOUR TIME because of learning and migrating all other profile modifications, which i see really unaccpetable. Adobe means, this solution of repair is ok, and they did not do till today any steps of creating some "clever" solution.
I ask everybody, who will meet this issue in future, guys, please, complain about this situation, give "BUG Report" to them, and write "feature request" to them , in the way of creating some repair tool, which check actual "broken" connections between encoder and premiere, which refuses to "take material" from it and encode, and REPAIR it automatically..
   I am not IT, but ..does it seems so hard to create this ? Adobe IT developers should know their systems, and should create such utility tool really easy.
History of this problem and detailed description, HOW i did "repair" this. With wasting of app 2,5 days of my working time :
1. after repairing "error 5" problem , i solved it by reinstalling the suite from the new admin user profile (profile B) .
I continued my work on my normal working windows profile . (profile A)
Every cooperation (AE+Pr, export media via "queue" to Encoder) was working fine . . .
2. suddenly it stop working (without knowing any possible reason - i did not do installations )
and showed in error export log file :
"Could not read from the source. Please check if it has moved or been deleted."
3.repair via procedure(procedure "a"):
i did this procedure on the profile B (profile from last time installation of repairing problem error 5)
I did these steps :
a-uninstall master coll suite
b-i used Adobe cleaner tool (remove ALL)
c-removed raw directories in locations
•C:\Program Files\Adobe
•C:\Program Files(x86)\Adobe
•C:\Program Files\Common Files\Adobe
•C:\Program Files(x86)\Common Files\Adobe
•C:\ProgramData\Adobe
d-removed these links from registry file
•HKEY_LOCAL_MACHINE\SOFTWARE\Adobe
•HKEY_CURRENT_USER\Software\Adobe
•HKEY_LOCAL_MACH INE\SOFTWARE\Wow6432Node\Adobe
•HKEY_CURRENT_USER \Software\Wow6432Node\Adobe
e-restarted the PC
f- newly installed the Master Coll CS6
g-update the software
result of repair of "3" : problem still exists
4.Ok i find out after coordination with support, it should have been created ANOTHER NEW admin account.
4a:so i did the same procedure (uninstalling) in profile B
4b: and then i created brand new admin profile (profile C)for INSTALLATION of software
4c: restarted the pc (and did not updated it yet)
result :
==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile C) : export WORKS
==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile B) : export WORKS
==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile A) : export DOES NOT WORK ! ! !
(in profile A, is possible to export some raw video material in encoder which is imported to it via "drag and drop)
problem i see:, i have my basic profile A, which i am interested to work, because of all my directory modifications are in there..
this issue should be some "broken" connections between encoder and premiere, which refuses to "take material" from it and encode.
what i expect :
to get from Adobe some repair tool, which automatically checks these connections and repair if necessary, without necessity of founding the new profile and reinstallation of whole software.. this is madness !
what i do NOT expect from Adobe:
to get from Adobe advice of kind : you have to reinstall full software in new admin profile. sorry , we do not know the solution, because we do not know, how do behave our software.

Media Encoder CS4 does not work

CS4 Windows 7 Media Encoder does not work!?
From PremierePro to the Encoder (fullHD to MPEG2)
The encoder is very slow and stops after time.
And I see that the encoder try to make a .mpg file but it also makes .m2v and .mpa. in the same time?
What to do???

You'll have better luck asking such questions in the Premiere and AME forums.... Could simply be running out of temp disk space or a problem with teh Media Cache.... anyway, ask the pros...
Mylenium

Adobe Media Encoder CS4 problem

I having a ***** at Adobe
I do have a lienced copoy CS4 Design Premium. I down loaded premier pro CS4 to demo it about 8 months ago and had not used it up to about 1 weeks ago. All that time Adobe Media Encoder CS4 did not work. I came back to the problem last week when I wanted to convert a video to a FLV file, did not work, I went through uninstalling and reinstalling Design Premium: reloaded parts of the the suite still did not work: went to the forums and tried every which way to get resolution nothing worked. This morning I opened up Premier and it world not open without serial key I was only a week into the 30 trial period. So I uninstalled premier. Reloaded the Media Encoder and guess what it worked. I am know looking at buying another product. Another thing while using the trial version I could not demo encore CS4.
****** off
PS I have now uploaded the FLV to my website. I never had any problem with AME CS4 until I loaded Premier CS4
Ian Cleland

These directions are specifically for windows 7 x64
It may be hidden since it's a system folder. You can get to it one of two ways.
Either: Hit start button + r to get run, then insert (C:\Users\Administrator\AppData\Roaming\Adobe\Adobe Media Encoder\4.0\) without the () and press enter. *This is assuming that your username is Administrator. If the folder exists it will take you there, even if it is hidden.
Other way: hit start button on keyboard and type in "folder options". Press enter when it shows up in the start menu search. Click on the View tab then select "Show hidden files, folders, or drives" and uncheck "Hide protected operating system files". This should enable you to see both the AppData and Roaming folder. You may want to undo these selections otherwise you'll see files you usually don't want to see. (thumbnail caches...)
If neither of these methods work, let me know which folders you see in this directory "C:\Users", Administrator may not the account you're currently running on.

Media Encoder CS4 No Error No File (Says It's Created, but It Isn't)

I have tried repeatedly today to encode an QuickTime container to P2 format, and while Adobe Media Encoder CS4 appears to load correctly, do the conversion, and confirm the file creation, I can not find the file that was supposed to be created.
There is no error message. Below is the transcript of the log from one attempt:
9/10/2009 5:38:41 PM : Queue Started
- Source File: F:…\NASDAQ\0001DI.mov
- Output File: C:…\Desktop\0001DI_1.MXF
- Preset Used: DVCPROHD 720p 30
- Video: 960x720, 29.97 [fps], Progressive
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate:
- Encoding Time: 00:00:22
9/10/2009 5:39:04 PM : File Successfully Encoded
9/10/2009 5:39:04 PM : Queue Stopped
Only, no where on my computer is there the file “0001DI_1.MXF”. Not only have I looked in the Desktop folder where it is supposed to be. I have searched both hard drives on my computer for that file. This has happened repeatedly with variations of the output file name in the last hour or so.
I have rebooted the machine. I have run error-checking on the hard drive. Even though only log into my with my own account and no one else uses it, I have even created a text file with the same name, just in case the file that was created was there but hidden. I had no problem creating the text file in the directory where the output from Media Encoder is supposed to be.
My suite was fully patched when this was run (except I did install an upgrade to Adobe Reader after this problem occurred when I checked to make sure my software was current).
I used Media Encoder earlier in the day to create a P2 MXF file from the same source file earlier in the day, and have used it to create other output formats.
I am working on a Windows XP Professional machine.
Any ideas?

Quick postscript that may be relevant...
I converted the same file I’m having trouble with to WMV format. It worked fine, but the output file name I wanted to give it was long (more than 8 letters not counting the extension). The name of the file created by Media Encoder was only the first 8 letters plus the extension.
I had no problem manually renaming the file it’s full name (over 20 letters long). It seems Media Encoder couldn’t do that.
That still begs the question why it didn’t work when I tried to create an MXF file only one letter long. Here is the section of log where I tried to do that. As before, it says the file was created. I couldn’t find it.
9/10/2009 5:03:29 PM : Queue Started
- Source File: F:…\NASDAQ\0001DI.mov
- Output File: F:…\NASDAQ\a.MXF
- Preset Used: DVCPROHD 720p 30
- Video: 960x720, 29.97 [fps], Progressive
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate:
- Encoding Time: 00:00:26
9/10/2009 5:03:56 PM : File Successfully Encoded
9/10/2009 5:03:57 PM : Queue Stopped

Adobe Media Encoder CS4 runtime error

I am wondering why I am getting a runtime error while
attempting to use Adobe Media Encoder CS4...As soon as I launch
Adobe Media Encoder CS4, it crashes I have installed and
reinstalled Flash a couple time, to see if this corrects the
problem, which it doesn't, and just last week it was working
fine...Does anybody have a ideal what is going on?

Don't know if this helps anyone else, bt the runtime errors i have been getting occur when I try to build and burn a blu-ray file. And they happen intermittently. In fact, on this project, I had burned several test blu-rays without difficulty. When I made one minor change on the penultimate version, and tried to burn again, the system crashed with a run time error. Then it crashed 9 more times over the course of the week.
Finally in frustration, I created an interim ISO file in Encore- ie in the build workstream, i selected burn an image file rather than burning a blu-ray disk. After this intermediate step completed, i then did a separate burn in encore but burned from the image file. No snags.
Not sure why but this program has trouble doing a sequence of activities. As it is, I already render and save the file before burning. Now I have another interim step to create an image file before burning.
In my next hardware change, I am going to switch to make Mac and Apple software. Enough of MS Windows and Adobe, the GM and Chrysler of the software industry. Hopefully what my friends tell me is true; that Apple stuff actually works.

F4v encoded with Adobe media encoder CS4 (longer than 71 minutes)

Hi I don't know if this is the correct place for this post. So apologies me if this is the wrong place.
Encoding with Adobe Media Encoder CS4 (4.2.0.006 and 4.0 too)
Source: MOV (DVPAL) longer than 71 minutes
Dest: F4V (H.264)
Result: freezed frames and only plays audio at 01:11. Media Player goes crazy and starts showing some diferent parts freeze frames.
In Quicktime crashes, in VLC the same of MediaPlayer. Sometimes the audio starts to downsampling and sounds like the pitch goes down.
Totally agree with this other post: http://forums.adobe.com/thread/580391
(extract)
I recentlly encoded afew F4V using Adobe Media Encoder Cs4. MOst of them are working properly but I don't know why, all of my video that are longer than 71 minutes seems to have trouble playing back. They all Freeze when they reach 71 minutes or if I navigate pass this point.
thanks and help us please!
Kik

Thanks for the interest.
I'll try to explain all details:
MacPro 1.1 (mid 2006) under Mac OS X 10.4.11 (Darwin 8.11.1 kernel)
System files: journaled HFS+ and a unix based NAS (under samba connection)
I have all material on the NAS and also I make the transcoding over it. Is a simple mov containing DV PAL WIDE interlaced 25fps with stereo audio. typical settings with nothing out of DV PAL standard.
The version of MediaEncoder CS4: 4.2.0.006 (it happens with older versions too)
The settings of MediaEncoder are:
Audio: AAC stereo 44,1 kHz
Video: F4V. MainConcept H.264, fps like source, profile high, level 4,1. CBR compression.
The problem only appears with videos longer than 71 minuts. At 01:11 starts with crazy problems. It seems like the player have some read or problems.
Tell me if you need some other kind of information.
thks

Media encoder cs4 crashes by using Premiere (and conversely)

Hi !
I have some troubles with CS4 Media Encoder.
It was working fine some months ago when I used it for encoding with Premiere CS4 (with HDV and HD video files, sometimes wih video files more than 4 hours long).
Now, it crashes everytime (with the windows message : this program has to be closed), and I just want to encode a DV video (20 minutes of video) ...
But CS4 Media Encoder doesn't crash if it's launched alone. If I lanuch Premiere, Premiere than crashes with the Adobe windows send-reports.
I try to find solution on the websites, like deleting some files or changind folder names, the problem is still there.
Could you please help me with this issue ?
My computer uses windows XP.
Thanks a lot for your help !

I still have the problem, I can't export anything.
And I really need to finish my project soon and quickly but I can't :-(
I try to figure out on Internet how to deal with it, but each time there is a file I don't have, or a folder, or the solution doesn't work...
Please, if you know anything thank you to tell me

Using Adobe Media Encoder CS4 for MTS files

Hey everyone, I did some searching on this topic to no avail so here I am.
Anyway, I recently got an HD camcorder that records in 1080i AVCHD.
I have no problems getting the MTS files off of my camera but as I'm sure you can imagine, working with those files is a whole other issue.
I've found that Adobe Media Encoder CS4 works great in encoding these files to QuickTime format (.mov) but the problem is that the resulting file size is actually bigger than the original MTS file which is unacceptable, especially considering I'm encoding the files from 1920x1080 down to 1280x720.
Does anyone have any experience using AME CS4 to convert MTS files to a more workable 720p format for uploading to YouTube?
I've tried a number of different custom settings to no avail (where you see an "or" is where I've tried different options):
Format: QuickTime
Video Codec: MPEG4-Video or H.264
Quality: 100
Width: 1280
Height: 720
Frame Rate: 29.97 or 23.976
Field Type: Lower First or Upper First or Progressive
Aspect: Square Pixels (1.0)
I won't list the audio options because I don't think that has any bearing on my problem.
Any ideas as to why the encoded file sizes are actually larger than the MTS file sizes? Maybe AME CS4 is not what I should be using for this task?
Thanks for your help,
Tom

I figured it out.
If you select H.264 as the format you can then select YouTube Widescreen HD for the preset.
This will set everything up to convert your MTS file to 720p and reduce the file size by around 30% with little quality degradation in my experience so far.
The only problem I encountered was the video was kind of choppy when the camera panned but that was remedied by upping the frame rate from 24 to 29.97.
Hope this helps someone and if anyone has any suggestions to improve efficiency or reduce file size post it in here.

Adobe Media Encoder CS4 Crashing Immediately

Hello,
I am running the CS4 Production Premium suite on a Windows 7 64-bit computer with 12GB RAM. Up til last week, the whole Adobe suite had been running smoothly. (I primarily use Premiere, Media Encoder, Photoshop, and Encore). However, Encore started locking up the computer any time I tried to work on authoring a Blu-ray (it locked up immediately upon opening a Blu-ray project, and only locked up on a new project when I switched from DVD to Blu-ray mode).
I assumed that some of Encore's source code had either been moved, overwritten by something else, or that there was possibly a program incompatibility with something else on my computer. So I took the step to uninstall and reinstall Encore from the install DVDs.
Upon a "successful" reinstallation, I then went into Premiere CS4 to encode a timeline to a P2 file. Premiere seemed to be doing its normal exporting process fine, but Media Encoder would crash after the red splash screen disappeared. To be more explicit, the red splash screen would disappear and be replaced by a window the normal size of the Encoder program, but nothing appeared on screen in the window other than a small white box in the upper left with the rest just being plain gray (see attached photo). At the same time this white window appeared, Win 7 popped up a box saying that Adobe Media Encoder has stopped working and that it would search for a solution to the problem, which it never could do.
I then tried deactivating the suite, uninstalling the full suite and reinstalling, updating so the patches would bring it up to date, and then tried running Adobe Media Encoder again, this time running from the Start menu rather than from Premiere. Yet, it was still the same response: the program crashes immediately.
I would appreciate any suggestions and help that people can provide.
Sincerely,
Kevin T
San Diego, CA

Here is the only relevant info I could find in the Event Viewer:
Faulting application name: Adobe Media Encoder.exe, version: 4.2.0.0, time stamp: 0x4af13937
Faulting module name: WatchFolder.dll, version: 0.0.0.0, time stamp: 0x4af1344e
Exception code: 0xc0000005
Fault offset: 0x00011f03
Faulting process id: 0x834
Faulting application start time: 0x01ca9d3e4234c82b
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Media Encoder CS4\Adobe Media Encoder.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe Media Encoder CS4\WatchFolder.dll
Report Id: 89095e2b-0931-11df-a5f1-00248c778de6
Does this seem fixable to anyone?

Adobe Media Encoder CS4 Suddenly Adding Black Bars To L & R

I think I may be going crazy.
Every video I have ever shot has been cropped to 720x340 in After Effects then exported as an uncompressed Quicktime movie file at 720x340. For the last year I have done this process exactly the same everytime.
On my website (www.stevenbogda.com) videos are either 360x170 or 480x226 FLV files, both variations of the original 720x340 Quicktime file. I would just bring a 720x340 file into Adobe Media Encoder CS4, adjust the dimensions and bitrate and export and it would work perfectly. Now all of the sudden, when I bring anything I shot and exported recently into AME CS4 to get it ready to go on my website, it adds BLACK BARS to the left and right side of my video (refer to image 2).
I thought it was just a visual problem in AME CS4 until I exported it as the FLV file that I planned on doing, just to find that the actual FLV file is in fact the dimensions I wanted, EXCEPT it has black bars on the right and the left...
I immediately blamed it on After Effects and started re exporting uncompressed Quicktime files with different settings and managed to get AME to work properly but it was random. Some videos were exported with "settings 1" and worked in AME but other videos with the same settings didn't work.
I went to my hard drive where I store my master Quicktime files that were used to make the videos on my site and brought some into AME CS4 and they acted the same way that the new videos I made do, with black bars on the left and right. These videos worked the way I wanted them to in AME CS4 last month, but now suddenly are doing what my more recent files do and I have no idea why.
I found out that by lowering the width of the video (refer to image 3) the black bars would dissapear slowly, but then the video would be a smaller width that it should be. I really think I am just missing something, or set some setting wrong by accident because this never used to happen and now is happening with files that once worked correctly.
Any help or ideas would be greatly appreciated because I am spending way too much time re exporting uncompressed files just to find out they don't work.
Thank you,
Steven

Stan,
I was using the on2VP6 codec at data rates from 275k to 400k with good results. -- with the new CS$ endcoder i am used h.264 at 500k to 700k, video quality looks good but the graphic overlays look like alised crap. In the encoder settings the edges of the graphics get jaged when I make the field order progresive...
I am starting with DV NTSC video at 720x480.
I am going to go back to my old work flow and test it. The settings are a bit different from premiere pro 1.5 to CS4 -- in 1.5 i could export out an unconpressed .mov with square px and then bring that large file to flash media encoder to create the .flv

Adobe Media Encoder CS4 stops encoding!

OS: Windows XP 32 bit SP3.
Hello, I've been working with Premiere Pro CS4 and Media Encoder CS4 since 2008 and it always worked fine. Now i've got a big problem that I don't understand: Media Encoder CS4 stops encoding at about 10-12 seconds after the encoding starts.
The curious thing is that the software really does not crash, it just stops encoding, the time counter freezes, but Media Encoder does not crash itself, you can add or delet video, edit preferences, etc.
It doesn't matter what kind of video I try to encode, I've tried Premiere sequences but also independent video files. It always happens the same and I really don't know what to do.
I have the latest versions of both software... can anybody please help me??

That software and OS are both pretty old. You may find there aren't too many people still using them to help on this one.

Adobe Media Encoder CS4 converting mp4 to FLV

Hi,
First up why is there no forum for Adobe Media Encoder CS4?
My issue is whith converting MP4 to flv.
The video is added to the que.
Problem is no video picture is shown, during the convert process.
When I go into setting and move the play head along the timeline no video is shown.
The video was generated using Apple's HD iMovie.
All setting are on default.
Can someone please help.
Why is source video has no picture. If I do encode to flv I just get the audion
Does Adobe have some problem with MP4 created by Apple HD Movie?
Regards,
Simon

well im guessing or atleast hoping you 3 who posted on here got it sorted out by now but thought id post on here to help anybody who has the same problem in the future.i had the same problem and after searching a few different forums i found that mp4's are a bit troublesome when converting them.apparently a good way to get around it is opening the mp4 in quicktimepro and then exporting it as an flv.i dont know if its that simple but i dont have quicktimepro anyway so i couldnt do it.
but here is what i did- i uploaded my video to youtube.
then using keepvid.com i downloaded it from youtube as an flv file.(you have the choice of a few different file types)
now it works in my flash perfectly.
hope it helps somebody and if anybody knows an easier way (there must be one) please let me know
cheers
terry

Premiere Pro CS4 Export fails with Media Encoder CS4 "Encoding Failed"," Could Not Read From Source.

There has never been a history of Adobe CS3 installation on the brand new MAC Pro I am using prior to installing Master Collection CS4, despite other posts claiming that chief cause of this issue is a previous CS3, Beta or trial installations of previous versions. I simply had a straightforward installation of CS4 and have had trouble since day 1.
I have uninstalled and reinstalled Master CS4 three times, two times with the action script cleaner for CS4. I tried changing Adobe Cache folder locations to alternative drives. I ran shift start many times to correct any inconsistencies and corrected for permissions using disk utilities repeatedly. All updates have been installed and I am still getting the same error when exporting my timeline to Media Encoder CS4, be it a large High Definition project or a small one consisting of few stills.
No matter what presets I chose, the job appears as one of the items in the render qeuee of Media Encoder CS4 and sits there with the status WAITING until i hit Start Queue. When I do, it still says WAITING under Status and at the bottom corner of the window it reads : Loading "project name.prproj" and after an average of about 6 minutes, a yellow caution sign appears. No render whatsoever takes place. When I click on the yellow caution sign, it reads a log of all errors in connection with each job, including the ones that have gone before it. Here is one:
Start of the Error Paste
- Source File:/users/myname/Library/Caches/TemporaryItems/test.prproj
- Output File:/ users/my name/Documetns/Adobe/Premiere Pro/4.0/Sequence 01.mov
- Preset used :NTSC DV
- Video:
- Audio:
- Bitrate:
0 Encoding Time: 00:33:01
Sat Mar 21 17:12:25 2009 : Encoding failed
Could not read from the source. Please check if it has moved or been deleted.
END OF ERROR Paste
Please any gurus out there know how to troubleshoot this damn thing on Mac, I really appreciate it. I have not yet encountered any posts of Mac owners with no previous CS3 installation having this issue. I am in the middle of 3 projects with tight deadlines and need your urgent help. THANK YOU!

Hello There,
I resolved the issue through a simple process of elimination. So simple in fact I wonder how I missed it. Since there has been no history of prior CS3 installation on this machine and every conceivable trick was applied to resolve the problem (refer to my original post earlier in the thread) ending in frustration, the problem had to reside in a factor or series of factors that were only present in this machine. Of the two remaining causes different in compare to other machines, I had to look into the possibility of any hardware and/or software conflicts. After all, this very same installation works perfectly fine on my colleague's Apple Macbook Pro and several Windows machines.
It turns out that I had installed Pro Tools on this machine that comes with all kinds of optional plug-ins in the so called ignition pack. One of these optional plug-ins is called IZOTOPE (three varieties include Spectron, Trash and another one that escapes my mind). They were all lite version licenses that would automatically pop up on their own when you would start a program where they had been residing. One such program where an association existed was indeed the Premiere. An annoying dialogue box directing you to buy the full version when you would start the premiere would refuse to go away. Sometimes it would even start on its own culminating in a a permanent dialogue box.
The cause of the problem was right before my eyes and I had overlooked it. Once uninstalled using IZOTOPE clean uninstaller on step 4, the problem was resolved. Projects are now loading very fast into the AME and encoding begins in earnest. I have never had any issues ever since.
Long story short, if you have any plug-ins specially the ones that are loading upon the start of any program or the ones that reside inside the premiere or the ones that start on their own independently, they could be one of the highly probable causes of this error. I have seen other similar posts complaining of plug in folders inside premiere that needed to be moved to resolve the issue for instance the ones that needed to be moved to AE folders. If you are a plug-in admirer, I would suggest to look into them seriously.
On the side note, many combination and causes may lead to the same error. I am not claiming that this is the solution for everyone.
It must also be noted that I applied the trick of creating a shortcut of Premiere (and naming it exactly as such) and dropped it into the Adobe Dynamic LInk folder (even though this was suggested for windows)and have changed the adobe Cache locations to an alternative folder on a separate drive. I haven't been able to establish conclusively if the latter steps are also essential in fixing the error on MAC but I can confirm that since the latter steps were taken before the uninstalling of Izotope plug-ins and i still had issues, probably uninstalling those plug ins or finding a way to move them to a place where they don't interfere (if you absolutely need to keep them) is the one essential step that solved the problem.
Hope this helps.

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