Help menu issue

"Help" doesn't work on my Mac. That is, from the finder I click on the Help menu item, the window starts to load, but then it quits without opening.
I have recently upgraded to Leopard from Tiger 10.4.11
thanks
Lisa

Go to the /Home/Library/Preferences/ folder and delete these files:
com.apple.help.plist
com.apple.helpviewer.plist
If you also see com.apple.helpui.plist delete that too.
Then navigate to /Home/Library/Caches/ folder and look for a folder named com.apple.helpui. If you find it then delete it as well.

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