Help menu options change all the time - repair install always shows
After installing Acrobat X, I noticed the Help menu options change all the time. The repair install option is always present and sometimes the deactivate option is present but grreyed-out, somtimes it is enabled and most of the time it doesn't even show up. I have the full version purchased from a major online retailer.
I should add the following: The Sound control panel will not even let me click on the "Show volume in Menu Bar" check box.
I just now installed the latest Brother control panel (Leopard compatible) and it DOES appear in the menu bar.
Similar Messages
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Host name is changing all the time
Hi
The host name of my Mac is changing all the time
I recently bought a new camera and connected it
this may be the problem?
What should I do?There are several possible causes for this problem.
1. You have two simultaneous connections to the same local network: probably Ethernet and Wi-Fi. If applicable, disconnect the Ethernet cable or turn off Wi-Fi.
2. A Mac wakes from sleep due to network traffic. This is due to a bug in OS X that may only affect some models.
3. A device that gets its network address from the router wakes from sleep, and the address it was using before has been assigned to another device.
4. A third-party wireless router has incompatible settings or firmware. In that case, refer to the manufacturer or ISP for support. Restarting the router may help, temporarily.
5. See also this support article.
Rename the computer in the Sharing preference pane. -
Name of computer changing all the time
hi my girl friend iMAC name is always changing i have to go all the time in properties and also compare to mine it seems slower i have to restart computer to get back in iphotos or wathever we work with can you help me thank's
In my experience your router is not dropping the Mac while while the Mac is asleep. So when you wake the Mac and it tries to connect to your router it is told that a Mac with your Mac's name is already connected to the router, so your Mac changes its name to get a connection. Look into how your router is configured to hand out connections. Perhaps reset the router to its factory setting to give it a good kick in the can.
-
The wall paper can't change, all the time it's the same
I have a Mac with Mountain Lion OS X 10.8.4. I have a problem with the wall paper, if I change the wallpaper, when the system restarts reappears the same all the time.
I can tried to delete the file com.apple.desktop.plist but the problem persist.Triple click and copy paste each line below one at a time into Terminal and press enter after each line, some might say "doesn't exist" don't worry.
Do not type the entries, you might make a fatal typo. rm is very dangerous. Have a backup of your files off the machine.
rmdir Library/Caches/com.apple.systempreferences
rm Library/Caches/com.apple.systempreferences
rm Library/Preferences/com.apple.desktop.plist
Then Apple menu > Restart, open System Preferences and set your preferences.
If you still having problems, try other wallpapers from Apple only and test,
Then also run through this list of fixes and tests, there is something further wrong with your machines software.
..Step by Step to fix your Mac
Make sure to backup
Most commonly used backup methods -
Show All Menu Items - On all the time - PSCS4
I must be missing something because I'm sure Adobe would make a way to keep this feature on all the time. But I've been through the preferences and can't find it. Maybe someone can help me.
How can I make Photoshop CS4 Show All Menu Items - All the time?
It slows me down and frustrates me having to keep clicking on this each time I need the full menu, which is pretty much all the time.> Workspaces contain more than just the menus to display. If you just want to control just the menu items, go to Window> Workspace> Keyboard Shortcuts and Menus... Here you can choose 'Photoshop Defaults' from the Set: pull down on the Menus tab.
> 'Essentials' is used Suite wide and may make more sense in some of the other products. Unfortunately, Ps was burdened with 'Essentials' and 'Basic' (effectively antonyms) in the process.
Thank you Steve. -
Why is AppleTV showing a popup menu about AirPlay all the time?
I am experiencing a problem with AppleTV that I never had before:
It is a black popup message that keeps poping up on my TV during my Slide Show.
It says:
AirPlay
Wirelessly send what's on your iOS device or computer to this display using AirPlay. To learn more, go to apple.com/airplay
Then it displays an instruction to Choose Wi-Fi Network and Choose This AppleTV
Does anyone know what it is all about and how I could fix it? I never had this problem before and I really need help because I want to play this slideshow on my TV during a party tonight.
Any tip will be mostly welcomed!This is not a fix, this is an annoyance. I want both features! And I don't want to have to go into the settings menu to change between the two! I didn't have to do this before, and I don't want to do it now. Sometimes I use the mirror features, and sometimes I want to see my slideshow with pictures. Fix this apple!
-
So I got is iPad as a gift and the same issues I had with my iPhone 4S is also happening with my iPad. Will Apple cover the problem as it lies within there updates or something. All I know I have taken perfect care of both products and volume is distorted. Can't listen to music, I get booted off the web all the time, I can't even chat with Apple icare it won't work and no service shows on top left corner. What is wrong with Apple products? I'm thinking it's time to switch! I've had to change my iPhone twice now......first time for mic not working and then camera shutter kept sticking. Same on my iPad........ I don't want to pay to get this fixed as it's not my fault this is happening...... It's software apparently?
This really is starting to feel like a hardware issue than a software one.
Especially if hearing noises when you connecting up your iPad for charging.
Something happened to your iPad that has nothing to do with a software update.
This is why I recommend that
I can't help you any farther.
It sounds as if you really need to take this iPad in for a repair.
Since you are reluctant to do this, there is nothing more I can suggest to you.
Good Luck on whatever you decide to do. -
Why is my fan working all the time after installing a Samsung SSD
Hello,
I installed a Samsung 500GB EVO SSD on my 13" Macbook Pro Late 2011
Since I nstalled it my fan is wroking all the time even when I am not doing anything just after my computer loads.
Does anybody know what the reason of this is?
Thanks for everybody that will reply!Power or other problems related to unexpected system sleep, shutdown, lights or fans justify an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. The power adapter indicator light will cycle off / on once.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
If its fans continue to operate inexplicably fast consult Samsung for the possibility of a firmware update for their product. -
Illustrator CC 2014 crashes all the time after installing Yosemite 10.10 - why?
Hi there,
as said above my IA crashes all the time.
I am working with Creative Cloud and latest OSX version (Yosemite 10.10). A few days ago I chatted with a team member of Adobe but all recommended was to install a complete new Admin on my MacBook Pro. That would take me almost two days to install and configure all my stuff from the scratch.
Illustrator crashes when ...
I open a ai-file from InDesign to edit it. The splash screen loads but then this appears
It's german, but you all know what it says: "Unexpected failure - ignore / try again / send to apple" If you click on "Send to apple" it loks like this:
I sent it a thousand times to Apple, but haven't heard anything yet.
I open IA regular from the dock
splash screen appears
everything's fine till you click anything (e.g. CMD+N)
then it crashes immediately
What I already did
reinstall IA
reinstall complete suite
cleaned all folders belonging to Adobe
start in safe mode
Thanks for reading all this stuff.
Hopefully anyone has an idea what I can do.
Wisdom of the crowd - here we go.
Best,
JaninaDear adobe & community,
only a few weeks later - it crashes again...
Yosemite 10.10.2
AI latest version
MacBook Pro (Retina, 13", 2013)
I read all support tickets. I checked if there is a drivers for my Wacom (nope). I installed a new admin (AI crashes as well). I updated Java again (no help)
I have no idea what to do.
This is what happening:
- I click on the AI icon
- AI opens with the welcome screen
- Yosemite 10.10.2 / AI newest version (Creative Cloud)
- whatever I click there it crashes and comes up with the following error message (sorry in advance for all the code)
"Process: Adobe Illustrator [1253]
Path: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 18.1.1 (18.1.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Illustrator [1253]
User ID: 502
Date/Time: 2015-02-05 11:30:33.307 +0100
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: D6DD2548-AB1C-9CC8-3611-C038C37DB42D
Time Awake Since Boot: 1600 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
VM Regions Near 0x10:
-->
__TEXT 0000000100000000-00000001015c0000 [ 21.8M] r-x/rwx SM=COW /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_pthread.dylib 0x00007fff8af355c1 _pthread_mutex_lock + 23
1 com.apple.CoreFoundation 0x00007fff86cdb721 CFRunLoopStop + 49
2 com.wacom.WacomMultiTouch 0x000000010ae680dd CMacMultiTouchAPI::~CMacMultiTouchAPI() + 83
3 com.wacom.WacomMultiTouch 0x000000010ae888a2 WacomMTInitialize + 136
4 com.adobe.dvaui.framework 0x0000000109ebe22c dvaui::ui::TouchInterface_Wacom::TouchInterface_Wacom() + 140
5 com.adobe.dvaui.framework 0x0000000109ebce78 dvaui::ui::TouchInterface_Wacom::GetInstance() + 40
6 com.adobe.dvaui.framework 0x0000000109eb1dab dvaui::ui::PointerEvent::PointerEvent(dvaui::ui::PointerEvent::Action, dvacore::geom::PointT<float> const&, dvacore::utility::Flags<unsigned char> const&, dvaui::ui::OS_Event const&, dvaui::ui::PointerEvent::SubType) + 75
7 com.adobe.dvaui.framework 0x0000000109e93142 dvaui::ui::MouseEvent::MouseEvent(dvaui::ui::PointerEvent::Action, int, int, dvacore::geom::PointT<float> const&, dvacore::utility::Flags<unsigned char>, dvaui::ui::OS_Event const&, dvacore::geom::PointT<int> const&, dvaui::ui::PointerEvent::SubType) + 50
8 com.adobe.dvaui.framework 0x0000000109f245a6 dvaui::ui::OS_View::UI_DispatchPlatformMouseMoveEvent(dvaui::ui::OS_Event const&, bool, bool) + 422
9 com.adobe.dvaui.framework 0x0000000109f21d56 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 198
10 com.adobe.dvaui.framework 0x0000000109f21c66 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
11 com.adobe.dvaui.framework 0x0000000109f236b6 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 70
12 com.adobe.dvacore.framework 0x0000000109719d0c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
13 com.adobe.illustrator 0x00000001004e6dd2 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4477314
14 com.adobe.dvacore.framework 0x0000000109719da3 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 99
15 com.adobe.dvacore.framework 0x000000010971b250 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 160
16 com.adobe.dvaui.framework 0x0000000109f2fb3d -[DVAMacContainerView mouseEntered:] + 157
17 com.apple.AppKit 0x00007fff92f0ee19 -[NSTrackingArea _dispatchMouseEntered:] + 75
18 com.apple.AppKit 0x00007fff928d81e2 -[NSApplication sendEvent:] + 3560
19 com.adobe.dvaui.framework 0x0000000109f27c01 -[DVAMacApplication sendEvent:] + 593
20 com.adobe.exo.framework 0x000000010ab14198 -[ExoMacApplication sendEvent:] + 568
21 com.apple.AppKit 0x00007fff92a75fcf -[NSApplication _realDoModalLoop:peek:] + 770
22 com.apple.AppKit 0x00007fff92aaf1f4 -[NSApplication runModalSession:] + 71
23 com.adobe.dvaui.framework 0x0000000109f165ce dvaui::ui::OS_Dialog::ModalLoop() + 286
24 com.adobe.dvaui.framework 0x0000000109f1619c dvaui::ui::OS_Dialog::RunModal() + 172
25 com.adobe.illustrator 0x0000000100a949a4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 5156244
26 com.adobe.illustrator 0x000000010058a6e9 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 5147289
27 com.adobe.illustrator 0x000000010058aa62 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 5148178
28 com.adobe.illustrator 0x0000000100781e3e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1933870
29 com.adobe.illustrator 0x0000000100781a1c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1932812
30 com.adobe.illustrator 0x0000000100ab64d1 std::_Rb_tree<SPSAS, std::pair<SPSAS const, SPSuite*>, std::_Select1st<std::pair<SPSAS const, SPSuite*> >, std::less<SPSAS>, std::allocator<std::pair<SPSAS const, SPSuite*> > >::_M_insert_unique(std::pair<SPSAS const, SPSuite*> const&) + 22145
31 com.adobe.illustrator 0x0000000100ab14f3 std::_Rb_tree<SPSAS, std::pair<SPSAS const, SPSuite*>, std::_Select1st<std::pair<SPSAS const, SPSuite*> >, std::less<SPSAS>, std::allocator<std::pair<SPSAS const, SPSuite*> > >::_M_insert_unique(std::pair<SPSAS const, SPSuite*> const&) + 1699
32 com.adobe.illustrator 0x0000000100ab433a std::_Rb_tree<SPSAS, std::pair<SPSAS const, SPSuite*>, std::_Select1st<std::pair<SPSAS const, SPSuite*> >, std::less<SPSAS>, std::allocator<std::pair<SPSAS const, SPSuite*> > >::_M_insert_unique(std::pair<SPSAS const, SPSuite*> const&) + 13546
33 com.adobe.illustrator 0x0000000100764fe7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1815511
34 com.adobe.illustrator 0x000000010096903a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3929130
35 com.adobe.illustrator 0x000000010044b31c boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3839692
36 com.adobe.illustrator 0x00000001004742b6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4007526
37 com.adobe.illustrator 0x00000001005f964e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 326206
38 com.adobe.illustrator 0x00000001005f9296 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 325254
39 com.adobe.illustrator 0x0000000100473fb8 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4006760
40 com.adobe.illustrator 0x00000001004e1bbb boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4456299
41 com.adobe.exo.framework 0x000000010ab0ee5d exo::app::AppBase::InvokePostEventProcessing(dvaui::ui::OS_Event const&) + 13
42 com.adobe.illustrator 0x00000001004e6dd2 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4477314
43 com.adobe.exo.framework 0x000000010ab0efe3 exo::app::AppBase::PostEventProcessing(dvaui::ui::OS_Event const&) + 99
44 com.adobe.dvacore.framework 0x0000000109719d0c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
45 com.adobe.illustrator 0x00000001004e6dd2 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4477314
46 com.adobe.dvacore.framework 0x0000000109719da3 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 99
47 com.adobe.dvacore.framework 0x000000010971b250 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 160
48 com.adobe.exo.framework 0x000000010ab142d8 -[ExoMacApplication sendEvent:] + 888
49 com.apple.AppKit 0x00007fff92764608 -[NSApplication run] + 711
50 com.adobe.exo.framework 0x000000010ab13bb8 exo::app::OS_AppBase::RunEventLoop() + 56
51 com.adobe.illustrator 0x00000001004e3cf5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4464805
52 com.adobe.illustrator 0x0000000100472dc6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4002166
53 com.adobe.illustrator 0x0000000100463c60 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3940368
54 com.adobe.illustrator 0x0000000100003424 0x100000000 + 13348Thread 1:: Dispatch queue: com.apple.libdispatch-manager
Sorry once more for all the coding, but I have no idea what's important.
@adobe - please help me.
@community - thanks for helping as well.
Thanks you guys.
Janina -
My sons just bought me an ipad mini especially so that I could check a certain website on which I sign up for jobs throughout the day. The website is updated constantly throughout the day with new jobs and the status of the jobs I already have accepted and worked on. (It shows the percentage of the job that has been done.) It worked fine only the first time I logged on with the mini. Since then (yesterday,) when I check the website, it lets me log in, but I only see the same exact information that was there the first time I went to the website using the mini. It seems to be 'frozen' on that particular first look. It doesn't update at all.
I know it is not updating because I have also been checking with my notebook computer and with the notebook, the website is up to date.
Maybe its Safari?
I had the same problem when I used a friend's iPad.
I wonder if there is a setting or something that I could change to allow the website to update to the time I check it.
If not, then the ipad mini is a terrible disappointment and I would like to return it.
If you can help me, I would be extremely grateful.
Thanks in advance...This issue can be caused by corrupted cookies or cookies that are blocked.
*check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
Mounting name of time capsule changes all the time...
I, since I pluged my TC, its mounting name (/volumes/times capsule/) is always changing with -1, -2... etc. (ex: /volumes/times capsule-3/)
So, all my apps seted to store files on /volumes/time capsule/ can't work!
How can I fix this?
thanksHere is a suggestion and it should remove all the extra names, although it won't solve the issue from happening again. So I would suggest watching for when it does happen - what you were doing, error messages that came up, etc. I've read several posts about this issue, but no one seems to have found a definitive fix.
From a Finder window (or the desktop), eject the backup disk image and then eject the Time Capsule disk. Open a Finder window (if not already open) and from the "Go" menu and select "Go to folder...". Enter /Volumes. In the next window you should see and be able to delete all the excess Time Capsule names (Time Capsule-1, Time Capsule-2, etc).
I would then suggest checking the 'sparsebundle' image for corruption using Disk Utility. To get the image to show in Disk Utility, you need to navigate to the Time Capsule disk using Finder and locate the sparsebundle and then drag it into the Disk Utility left hand sidebar and then you can verify and repair the disk (if necessary).
Hope this helps. -
Why does my line attenuation change all the time?
Why would my line attenuation have gone from 65dB to 72.3dB? I think there is a bad connection on my line, but BT's test equipment says my line is fine.
1st ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:52:21
Downstream:
1.372 Mbps
Upstream:
659.6 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.2 dB / 5.8 dB
Line attenuation (Down/Up):
65.0 dB / 43.9 dB
Output power (Down/Up):
15.0 dBm / 12.4 dBm
FEC Events (Down/Up):
113157 / 9145
CRC Events (Down/Up):
421 / 240
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
1850 / 810
Error Seconds (Local/Remote):
169 / 215
2nd ADSL Line Status
Line state
Connected
Connection time
2 days, 12:34:52
Downstream
928 Kbps
Upstream
446 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.5 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
6.2 dB / 11.9 dB
Line attenuation (Down/Up)
72.3 dB / 44.0 dB
Output power (Down/Up)
1.4 dBm / 0.8 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
5666 / 0
CRC Errors (Down/Up)
442 / 0
HEC Errors (Down/Up)
2257 / 0
Error Seconds (Local/Remote)
87 / 0I got a reply from the chairmans office
I’ve spoken with BT
Wholesale again today and I’m waiting on a report coming in from the Chief
Engineers Office.
What I’ve
been doing
I’ve also gone
through all the history available of the work that has been done on your line
and can confirm the following:
Your line is
all copper and is on the best E and D side cables available.
We have changed
the network equipment in the exchange on multiple occasions.
And it doesn’t
look like there is any more physical work can be carried out.
The report I’m
waiting for from BT Wholesale is about a known issue that we have had with
certain exchange equipment which is used to make the phone ring when it is
being called and causing the broadband connections to drop, I need this to
confirm if your line is affected by this specific issue.
I think you
have spoke with Donal earlier today and discussed the option of moving onto an
8meg service instead of the upto 20meg, and you told him this has been tried
before and did not work, can you remember roughly when this was so I can check
it with BT Wholesale?
What happens
next
There is still
an engineer on his way out to you tomorrow between 1pm and 6pm. I’m not sure
what this engineer will be able to do given that we have had it confirmed that
you are already on the best lines available but we will see how he gets on and
take it from there. (Might get a nice surprise!)
I’ll give you a
call tomorrow to confirm the update from the chief engineers office and also
see if the engineer has been out on site with you.
Best Wishes
Chris
My reply
Hi,
Thanks for the reply, some of the information in your email isn’t correct.
The D-side is only the “best lines available” because it’s the only one available!
I had the BB disconnecting when the phone rang, long before going on the new equipment.
They have exchanged the network equipment on “multiple occasions”, even though I told them not to bother because I knew it would make no difference.
The facts are:
NO WORK has been done on my D-side (apart from the connections directly outside my property)
Many people that have had the same fault have told me it turned out to be the D-side
I was told by a BT Openreach engineer that they would not do any work on my D-side because part of it was aluminium. But this now turns out not to be true, so I have no idea why they will not do any work on my D-side.
At the cab, the broadband is the correct speed and works fine.
My caller display, often doesn't work. I think this is the same line fault that causes this.
A leakage to earth was detected on my line, but was never fixed.
My phone often rings 2 or 3 times, when I finish a call. I think this is the same line fault that causes this.
When the BB speed goes up, the router records a huge amount of errors.
A few years ago my BB failed altogether, it turned out to be the connection outside my property. The connection was green and in bad condition. There are loads more of these connections between my house and the cab, they will be just as old or older.
A BT engineers test equipment detected a change in resistance somewhere on my D-side, I haven’t heard if that was ever looked into.
Every piece of evidence points at a bad connection on my D-side, so you can see why I will not rest until I know that all the connections have been replaced. BT wholesales answer of “that there is nothing wrong with your line” just isn’t good enough because the fault still exists. -
I recently updated my apple tv software anvd now it just constantly blinks a white light in the front and will show no video to my tv what do I do
Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore) -
Is it possible to show the exact link when a topic is opened? I only found a workaround by opening the topic in a new tab, clicking the show ToC option and copying the link, but I would not suggest that method to our customers.
Have a look at this thread & its references - http://forums.adobe.com/message/6138628#6138628
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MacBook Pro crashes all the time since installing Yosemite
My MacBook pro has become almost unusable since I installed Yosemite. I have a mid-2010 model MacBook Pro. It spontaneously shuts off and reboots itself very frequently-- so frequently I can't get anything done. It doesn't seem to matter what I am doing or which applications I am running. I ran TechTool Pro and it repaired some files and permissions. However, it's still spontaneously shutting off and rebooting just like before. I'm starting to wonder if my machine is on its way out. Can anyone help?
Thank you for responding! I ran Etrecheck and here's the report:
Problem description:
MacBook Pro (mid-2010 version) spontaneously shuts down and reboots very frequently since installing Yosemite.
EtreCheck version: 2.1.5 (108)
Report generated December 31, 2014 at 1:16:35 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:27:2
Disk Information: ℹ️
WDC WD5000BPVT-00HXZT3 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (373.04 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/TechTool Pro 7.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) [Support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Support]
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking (7.0.0) [Support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.0) [Support]
/Library/StartupItems/NortonPersonalFirewall/Resources/NPF.bundle/Contents/Reso urces
[not loaded] com.symantec.kext.NPF (3.0.0) [Support]
/System/Library/Extensions
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
Startup Items: ℹ️
Macaroni: Path: /Library/StartupItems/Macaroni
NortonPersonalFirewall: Path: /Library/StartupItems/NortonPersonalFirewall
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.micromat.TechToolProAgent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.bombich.ccc.scheduledtask.75035E94-8AED-4577-A01F-5BF22B436A7B.plist [Support]
[running] com.micromat.TechToolProDaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Personal Firewall Agent Application (/Library/StartupItems/NortonPersonalFirewall/Resources/NPF.bundle/Contents/Res ources/Personal Firewall Agent.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Evernote Web Clipper [Installed]
Pin It Button [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Macaroni
TechTool Protection [Support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 125.84 GB
Destinations:
Time Machine Backups [Local]
Total size: 2.00 TB
Total number of backups: 137
Oldest backup: 2011-10-02 04:54:45 +0000
Last backup: 2014-12-31 01:10:17 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
4% mds
4% WindowServer
0% fontd
0% AppleSpell
0% com.apple.WebKit.WebContent
Top Processes by Memory: ℹ️
193 MB com.apple.WebKit.WebContent
163 MB Safari
112 MB mds_stores
73 MB Dropbox
69 MB WindowServer
Virtual Memory Information: ℹ️
984 MB Free RAM
1.72 GB Active RAM
648 MB Inactive RAM
803 MB Wired RAM
1.31 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 31, 2014, 12:50:08 PM Self test - passed
Dec 29, 2014, 12:38:11 PM /Library/Logs/DiagnosticReports/com.apple.qtkitserver_2014-12-29-123811_[redact ed].cpu_resource.diag [Details]
Dec 29, 2014, 12:10:45 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-29-121045_[redacted].panic [Details]
Dec 24, 2014, 03:02:23 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-24-150223_[redacted].panic [Details]
Dec 19, 2014, 10:33:25 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-19-223325_[redacted].panic [Details]
Dec 14, 2014, 02:12:30 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-14-141230_[redacted].panic [Details]
Dec 7, 2014, 10:15:04 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-07-101504_[redacted].panic [Details]
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