Help Menu problem

When I click on the Help Menu, the only selection available (besides the search field) says "Create Support Profile...". No other selections. What gives?

I've got this same problem. Any solution out there?

Similar Messages

  • Help! my Aperture help menu is grayed out

    I'm just getting my brand new Mac Pro set up, moving from a 2 1/2 year old Macbook. I have a long unsolved problem of having several libraries and their related vaults crashing, rendering inaccessible about 15,000 referenced images and their vaults. Typically what happens is that an Aperture library I've been using for a while quits almost instantly after opening, and the library's vault(s) can't be accessed at all. I've spent perhaps 30 1 To 1 training hours and many hours on the phone with appl care on this problem, and I'm very grateful for all their devoted effort, but we haven't had any luck understanding, much less solving, this problem.
    The first time it happened, the library had 6 gigs of images in it from a weekend of shooting. I thought that having 6GBs free (of 55) might have something to do with it, but it kept happening to later libraries even after there were 25 GBs free. With each new library it seemed they would crash at a smaller size, even 1-2 GBs. So my strategy evolved into creating new libraries every few days so they wouldn't crash.
    Has anyone had a similar problem and fixed it? Generally most of the folks helping me don't seem to think it's a computer problem, or a software problem, for that matter. Some think my camera (Nikon D70) might have been sending out an occasional corrupted image, but the crashes have continued with a Nikon D 300 I bought new a month ago, making that theory seem very untenable. I'm hoping that using the beastly Mac Pro will help with at least part of the problem. I needed it anyway because my shooting has become pretty high volume recently (3,000 12 MB images per week).
    Any suggestions on a fix or a strategy for importing this mess into the Mac Pro? It sounds like the safest way to import is by project. I have about 20 libraries, about 5 of which are crashed, and about 100 projects. I'd really like to have the recommended 1-3 libraries, but it's pretty daunting to think of losing all my metadata and edits to a single crash.... Thanks for your interest.

    My above Question should read: "_Several Libraries Quit upon Opening and their Vaults cannot be Accessed_".
    (the grayed-out help menu problem was solved by re-launching Aperture.)

  • Problems with the help menu.

    Hi. I'm a new iMac user and have had problems using the help menu on my computer. Every time I click on help and search a topic I get a blank untitled window. Nothing ever opens up in the window and then the spinning beach ball comes up. It is only in the blank window and I am still able to use the computer normally. I am unable to close or force quit the program and have to restart to get rid of it. I have called tech support and spent over an hour on the phone with no help and ended up reinstalling the operating system. Still having the same problem. Anyone have some advice or have had a similar problem?

    Welcome to Apple Discussions!
    Try reindexing the hard drive via Apple menu -> System Preferences -> Spotlight.
    Drag the hard drive into the Privacy section, and the select it in that section, and select the minus sign in the bottom left corner below the field holding the drive.
    Click then on Spotlight every half hour to wait until the Indexing status no longer shows up.
    If Help still doesn't come up entirely, try clicking on the clear jewel in the upper right corner of the Help menu. It may reveal the search field. If it doesn't, quit from the Help Viewer application menu, and then go to com.apple.helpviewer.plist and delete it. Help should then load normally.
    If it still doesn't, try repairing permissions with Applications -> Utilities -> Disk Utility.
    In the end, if that still doesn't work, let us know, and we might suggest something else.

  • I am having a problem using the help menu in Adobe elements 5

    I am having a problem using the help menu in Adobe elements number five.
    When I open the help menu, the dialogue box defaults to an unreadable display font. Is there any way to change that default font? Using the help menus to find a solution is not possible for I cannot read what it is displaying.

    For product, there is an option in preferences where we can set fonts. There are two options: One is application font and other is system font. I am talking about elements 8 which I have but not sure that will solve your problem which is help related.
    Hope Help in 5th version is html which opens in Browser? Please confirm.

  • Problems with Help menu in photoshop CS2

    When I try and access the help menu and then "photoshop help" (or press the F1 Button) in photoshop cs2 I get the following error.
    "the operation could not be completed"
    I then press ok on this and the following pops up.
    "The instruction at "0x00864a4d" reverenced memory at "0X00F40B08". The memory could not be "written". Click ok to terminate the program"
    I have win xp professionals sp2 and am using cs2.
    Pc is lintel dual core with 2gb of ram.
    I have uninstalled and reinstalled but still recieve error.
    Does anybody have any ideas how to fix this?

    MTSTUNER's advice is right on in this case.  I've seen problems with the older versions of Photoshop not being able to write to their installation areas because of UAC.
    If Run As Administrator doesn't work, one additional thing you can try is to turn the UAC level down to the lowest setting, run Photoshop once, then return UAC to its default (or leave it off, your choice).
    -Noel

  • Solution required for application help link connection problem in help menu

    Hi All,
    I have problem in application help link of help menu in menu bar in sap system.It is not opening for sm36 and sm 37 T-code.
    Kindly provide your valuable suggections.
    Regards,
    Pankaj

    Hi Pankaj,
    You have posted on a wrong forum.  Here is SAP Business One System Administration forum that dedicated to SAP Business One - an appilication for SME.
    You may check this thread and post it there if it is related:
    Get Tcode Menu Area
    Thanks,
    Gordon

  • Vista/Reader problems: Recent Items omissions + Adobe Reader Help menu freeze

    This is Vista Home Premium 32bit; it came with Adobe Reader 8.1.2, which I fully updated, then replaced with Adobe Reader 9.0.0. Same problems either way. More info: Toshiba Satellite notebook, 3 GB RAM, 200 GB hard drive, AMD Turion X2 dual processor.
    In about half the instances, a .pdf file that Reader has opened never shows up among files in the computer's Recent Items list (in the Start button). No idea why some do/some don't appear.
    Also, both Reader versions freeze when one accesses the About option in the Help menu. Ctrl+Alt+Del is the only way out from that, apparently - not great. Only Reader freezes and requires using "End Task." All else keeps operating.

    Yes I can create a short cut to internet exp. 32 bit on my desktop and I can even be using Internet expl. 32 bit, but when I try to open a PDF with adobe reader it won't work with internet exp. as my default browser b/c windows will always choose Internet exp. 64 bit which isn't supported yet by adobe reader.  With google chrome as my default browser windows can't choose an unsupported 64 bit browser in its place b/c google chrome doesn't have a 64 bit version.
    My post was for those people who may not have realized yet that windows would not ever choose Internet expl. 32 bit over Internet expl. 64 bit if both exist on their system.  For them it is easiest to just choose a default browser that only has a 32 bit version. 
    If I understood your reply correctly, you were telling me how to create a shortcut to Internet exp. 32 bit on my desk top.  However, having that shortcut on my desk top and opening my browser through it will not prevent the problem of windows choosing my Internet exp. 64 bit browser for pdf's I try to open from the web.  Thank you for your response, but I think the problem that I have tried to explain does exist for many users and can only be fixed by using a 32 bit browser that is not Internet explorer as your default browser.  At some point if windows fixes the update that always chooses Internet expl. 64 bit over Internet expl. 32 bit, then this will all be irrelevant.
    Thanks
    Sent from my iPod

  • Adobe AE CS4 Help Menu nonfunctional

    AE Help, Scripting Help, Expression Reference, Animation Presets, Keyboard Shortcuts are all nonfunctional under the Help menu. Registration, Deactivation etc. are functional. This AE is with CS4 Premium Production on Windows Vista. This has been a problem since initial installation. It remained a problem on reinstallation a year and a half later. Is there a file that did not load from the disk that I should be aware of? I was hoping for updates to correct this but that has not happened.

    I resolved the problem in CS4 by uninstalling and reinstalling AE. Evidently when I installed it from disk it didn't all install. The AE I have is part of a suite (PP) and I probably reinstalled the whole thing. CS5 has the Help pdf popping up when I am searching from the application window. This is a hindrance. See my problem for December 2011.

  • Error when opening Find Examples under the Help menu

    Today when I tried opening the Find Examples under the Help menu in LabVIEW 6.1, it would not open correctly. The Find Examples window appears and then an error window appears on top of it with the following description -
    "Error 1 occurred at open or create file (function 1)."
    Then ther is a list of possible reasons.
    I have had this version of LabVIEW installed for over 6 months and had no problems until today. I tried running the installation program for LabVIEW and repairing LabVIEW but had no success.
    What should I do next? Is there a file/s I can delete and then install manually?
    Thanks,
    Rodney

    I've never actually heard of this error ocurring with the Examples Finder before. If it continues, I would probably just reinstall LabVIEW. That should clear up the problem.
    J.R. Allen

  • TS4040 I assumed this would help my problem with not being able to open apps like Preview or TextEdit since I installed Mountain Lion. Instead, first I'm prompted to enter a password, then once I do that, I get an error box telling me the Library needs re

    I assumed this would help my problem with not being able to open apps like Preview or TextEdit since I installed Mountain Lion. Instead, first I'm prompted to enter a password, then once I do that, I get an error box telling me the Library needs repairing. So I click on Repair, and once again I'm prompted for a password, which I enter, then the same error box opens, and so it goes. Can anyone help me with this problem? I'd greatly appreciate it.
    Thor

    Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
    Step 1
    If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
    Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
    Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
    Step 2 (optional)
    Step 1 should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary, and if everything is working as expected after step 1.
    Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
    When the OS X Utilities screen appears, select
    Utilities ▹ Terminal
    from the menu bar. A Terminal window will open.
    In the Terminal window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window will open. You’re not  going to reset a password.
    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
     ▹ Restart
    from the menu bar.

  • I've downloaded Firefox 4.0 six times but when I choose About Mozilla Firefox fromt he Help Menu it still shows version 3.6.16 - why isn't 4.0 downloading?

    I've keep downloading Firefox 4.0 but I don't think it is working because when I choose ABOUT MOZILLA FIREFOX from the HELP menu, it still show version 3.6.16. I haven't notice any increase of speed either. For quite a while also whenever I click the icon in the lower task bar to start up Firefox, the round cursor icon jumps around rather than rotating smoothly. I've tried many times to contact Firefox but only this morning did I finally find a way to email you. What is the problem that it isn't running smoothly? I double click the icon and it takes forever for Firefox homepage to come on the screen. I usually get impatient while waiting so I click the icon again. So when it does finally show the Firefox Home Page, I usually get 3 or 4 copies of it on top of each other. Why is it moving so slow. I was glad to see the 4.0 version but I can't seem to get it properly installed. What should I do?

    Firefox 4 beta versions install in a separate program folder (e.g. C:\Program files\Mozilla Firefox 4.0 Beta 10) and doesn't replace the current Firefox 3.6.x release.<br />
    So both versions are installed and you need to make sure that you click the desktop shortcut with to launch the Firefox version that you want.<br />
    If you do not have a shortcut to launch the Firefox 4 version then you need to create one.

  • HELP MENU FUNCTION-URGENT HELP PLZ.

    Hello there. I've been trying to design a GUI providing the users with help function as well. I create the html file, map file(in .jhm format) and HelpSet (in .hs format) and run the help menu via hsviewer. The first problem is that when the hsviewer runs the application a blank help window appears on the screen. The second one is that when I try to make a link between the help menu and the GUI I have written by using the sample code given in javahelp's pdf file I see a few error messages on NETBEANS' screen. Could anyone help me solve the problems I have faced so far? In addition, aint there any other method, like a template help menu, that I could use to compose my own one?

    * stop multi-posting
    * stop SHOUTING
    * whenever you see error messages and have some problem, those two are probably related
    * whenever you ask for help and have error messages post the error messages!

  • Help menu function plz help:)))

    Hello there. I've been trying to design a GUI providing the users with help function as well. I create the html file, map file(in .jhm format) and HelpSet (in .hs format) and run the help menu via hsviewer. The first problem is that when the hsviewer runs the application a blank help window appears on the screen. The second one is that when I try to make a link between the help menu and the GUI I have written by using the sample code given in javahelp's pdf file I see a few error messages on NETBEANS' screen. Could anyone help me solve the problems I have faced so far? In addition, aint there any other method, like a template help menu, that I could use to compose my own one?

    Quit multi-posting questions: http://forum.java.sun.com/thread.jspa?threadID=5271252&tstart=15

  • Who can help - several problems with HDV editing in Premier Elem. 8

    For several years I have edited DV video with Ad. Prem. Elem. 3.0 without serious problems. Now I'm also shooting HDV video and have bought and installed Ad. Prem. Elem. 8 (PE8). To try out PE8 I have started up two projects, but only to be met with several very serious problems. Before buying PE8 I tried a 30 days version of Ad. Prem. Pro on the same PC without problems.
    My PC (from march 2010) is as follows:
    Operating system                   Windows 7 Ultimate 64 bit  (PE8 update is also installed)
    Processor                              Intel(R) Core(TM) i7-930  4x2.8GHz 4.8 GT/s (Gigabyte GA-EX58A-UD3R)
    Ram                                      DDR-3-1333 12GB (Kingston)
    Graphic card                         ATI HD 5870 1GB DDR5 PCI-5 (AMD)
    Harddisc for opr. system  C:   Intel X25-M SSDSA2M080G2GN  80GB
    Harddisc for photo 1.5TB D:  HDS 1500GB SATAII ST31500341 AS (Seragate)
    Harddisc for video 1.5TB E:   HDS 1500GB SATAII ST31500341 AS (Seragate)
    Disc drive                             Plextor BD-R PX-B940SA SATA
    Disc drive                             Samsung DVDWBD SH-B083L
    Software installed                  C:  Office pro/Ad. reader/RegistryBooster/Syst.Tweaker/Canon camera and
                                                 printer software/Q.TimePlayer/AVG free (anti virus)
                                                 D:  ACDSee Pro3/Photosh.Lightroom 2.7/Photosh.Elem. 8.0
                                                 E:  PE8
    Video cameras                       Sony HVR-Z5P (HDV 1080i) / Sony DCR-TVR 10E Pal (DV)
    PROB. 1:  When capturing HDV there is no picture in the Capt. Window and no sound. The window is plain black surrounded with a thin red line, which together with a red dot in the windows upper left corner indicates, that the capture should be taking place. But to the right after the text "Capture:", "Video" and "Audio" with there checkmarks, are only half lighted (not active). Only on the camera screen can I follow, what should be captured. With the mentioned indications, capture sometimes takes place, and sometimes not. This is first to see, when capturing is stopped.Very irritating and time wasting, as many of my clips has a length up to one hour (live music scenes). The Device Control in the Capt. Window is working o.k.. When capturing DV, everything is working all right from both the HDV and the DV camera.
    PROB. 2:  When capturing, "drop-outs", not existing on the tape, but generated in the capt. process, can occur - probably because some other small process takes place on the PC. F.ex. if one is looking around in PE8's Preferences Menu.
    PROB. 3:  The worst thing concerning these "drop-outs" + those eventual existing ones from the tape, is, that after a drop-out the picture/sound no longer are synchronized. From the drop-out and to the end of the clip, the sound is 11-12 frames behind the picture.
    PROB. 4:   When editing/looking at a film in the Monitor Panel, the picture is not very fluent. It is hacking a bit, which makes it very difficult to adjust the lost synchronization (see prob. 3), which I did by moving just the Sound Bar 11 frames in the Timeline, precise from the spot the drop-out had been before it was cut out.
    PROB. 5:  When HDV is played back in the Monitor Panel, the sound is not to be heard the last 10-11 sec. of the last captured clip, although the sound signals are easily seen in the Timeline. After a restart of PE8, it is o.k.
    PROB. 6:  When HDV is played back in the Monitor Panel, it happens, that it suddenly stops unprovoked (none else activity has been done, just looking at the Monitor Panel).
    PROB. 7:  After having just done a few cuts + adding a bit of text + working with the synchronization (see prob. 4) in the two mentioned HDV projects, I burned a Blue-ray disc (BD-RE) of project I, and after adjusting a bit more on the synchronization, I burned one more, both without problems. Then I tried to burn HDV project II, but now the burning window showed several empty little windows (only Rescan/Copies/Status/Quality had text) - the text in "Status" was: "Invalid disc name". That happens both with and without a disc in the drive. Whit a disc in the drive, I tried to Rescan, but each time only to get a warning window saying:"[..\Src\DVD\MPEGEncoder.cpp-121]". By doing anything with "Quality", the same warning turns up. When "Continue" in the warning window is activated, PE8 goes down. I then tried to burn project I again, but although I succeeded burning 2 disces of that earlier, no success - same problem. And again the same with a new third little HDV project, I had made. If I choose to burn a DVD instead of a Blue-ray disc, everything works well.
    PROB. 8:  I'm now so frustrated, that I nearly see no other possibility than to give up, and feel depressed over wasted good money + not getting my projects done. But I still have a little hope, that someone out there are able to help me out - and if you try, please don't write in an all too complicated way, as English is not my language (Danish it is). Just to illustrate my difficulties, it took me nearly 8 hours to put this rapport together.
    Ulf Olsen, Denmark  -  mail. [email protected]  -  tlf. +45 4678 8807 / +45 40 555 888

    It's very difficult to answer several questions at once on a forum, Ulf. Is there any chance you could ask just one at a time?
    As for your installation -- from your notes, it looks like you may have installed Premiere Elements on your E drive. If this is the case, it will not work. You must install the program on your C drive.
    Also, if you can not see video of your capture, it is likely related to an out-of-date video driver. Have you gone to the ATI web site and downloaded the latest driver for your card?
    If that doesn't work, you can always capture your HDV footage with HDVSplit, which is available here:
    http://strony.aster.pl/paviko/hdvsplit.htm
    Also, be sure to go to the Premiere Elements Help menu and select Check for Updates. This will ensure you have the latest patch for the program, which resolves many of the challenges you're experiencing.
    Finally, have you ensured that your video project is using the HDV project preset? One of the most important steps you can take in working with this program is to ensure that your project preset matches your source footage.

  • Menu problem with IE

    menu problems with IE connected with spry - see site:
    1.
    http://www.whatwomenwant-tv.com/index.html
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    2.
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    I tried in Firefox 3 and IE7 and they both seemed fairly slow
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    items, then perhaps you can split up the menu so that you don't
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    you're trying to do with that menu. If you can try to recreate the
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