Help Menu Quits when using Internet Connect
When a new user account (with admin. priveleges) is opened, the help menu functions perfectly. After connecting to the Internet (modem) the help menu will not function. (can't get any response on any underlines or ? window). I've tried the file deletions suggested in theXlab document, checked the internet connection using "ping' report with no luck. No 3rd party add-ons. I can use any program and return to help and it is operable, until I connect to the internet.
To again get to help, I must create a new user account. This restores the help for tryouts until invoking internet connect. Using OSX 10.4.5. Any suggestions. Apple phone support is referring this to some tech support person.
Am I alone with this problem???
Hi John,
try this: FIXED: Help Viewer crashes or shows blank window
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