Help! missin sms icon

ever since doing a battery pull on my device a week ago, my 8900 has been missin the sms icon from my menu. any suggestions???
Solved!
Go to Solution.

Try to make selective backup and backup only data you need to save.
Check this link for instructions:
http://supportforums.blackberry.com/rim/board/message?board.id=8100&view=by_date_ascending&message.i...
After that on your device go to Options - Security Options - General Settings
Hit menu button on device and select "Wipe handheld" from menu.
And after that check the situation.
If problem has gone restore saved information on device.

Similar Messages

  • Help desperately needed - missing SMS icon - have tried EVERYTHING!

    Hello
    Thank you for taking the time to read this.
    For no apparent reason, about a week ago the SMS icon on my BlackBerry Curve 8900 completely disappeared.  In addition, now when my phone boots up, a message appears stating ’Uncaught exception: java.lang.NullPointerException’
    I have tried finding a solution online, and have attempted to do all the suggested fixes including:
    - Pulling the battery out while phone is still on, and then reinserting
    - Using the ‘Show All’ option
    - Changing Themes
    - Choosing to SEPARATE in Messages options
    I can view some of my SMS messages by : Messages folder > View Folders > SMS Messages  However, many of my recent SMS messages are missing from here.  And when I send test SMS messages to that device from another phone, not all of them are received!  In addition – and MORE IMPORTANTLY (to me) – when I try to view my saved SMS messages by : Messages folder > View Folders > Saved Messages   only about 10 saved messages appear; when in fact there should be nearer 100!
    Without getting too sentimental, many of my saved SMS messages were from people who are unfortunately no longer in my life, and I want to be able to read them again.  I could not bear for them to be lost forever.  I really hope someone can help me with this.
    Thanks so much in advance for any help or advice you can offer – very gratefully received.

    The only way to get your SMS icon back is to reload your OS using BlackBerry Desktop Software. I can't guarantee you'll get all your messages back but at least you'll have the icon from which to view your messages.
    To reload your OS, plug your phone in to your PC and open BlackBerry Desktop Software. Once your phone has connected to the software, click Device at the top of the software then click Backup and Restore. Do a data backup. When the backup has been done, follow the same path I suggested but this time at Backup and Restore click Restore and load the backup file you just created. This will restore your SMS icon.
    Let us know if that helps you.  
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • Lost SMS Icon and get error message Uncaught exception Index 20 = 20

    Dear All
    I have lost my SMS Icon and looking at previous forums have carried out the following techniques which do not work
    1. I have gone to Messages - Options - SmS & Email Inboxes - Seperate but this does not solve anything
        Within this step i have switched off phone taken out battery etc...
    2. I have gone to Applications - menu - "show all" but my SMS icon cannot be found
    Just to note even when i go to Messages - View Folder - SMS Inbox .....i get the error message again  
    Uncaught exception Index 20 > = 20
    Anyone able to help ? Would be greatly appreciated.
    Thanks

    You may have already figured out your fix - but yesterday I went thru the same thing with my son's phone.  Overnight he lost his SMS & MMS Icon and was receiving Uncaught Exception Index 28 >= 28.  I called Verizon Tech Support and was told there was a corrupt file in the calendar. 
    We backed up the phone using the Desktop Manager - performed a security wipe and restored his phone. 
    His phone is back up and running as it should be.  Hope this helps.
     Laura

  • Missing SMS icon from storm

    i put my phone in my pocket and took it out and my sms icon was missing. i have tried everything to get it back. i turned it on and off so many times and then took out the battery and everything. and i have separated my sms and email inboxes. also, everytime i turn on the phone, an uncaught error appears. i really need help!! someone help me!! 

    Hi,
    Is there a reference or error number that you recieve?  Also, what is the version of operating system on your device? 
    Doc

  • N85 - SMS icon continually flickering

    Hi everyone,
    I bought last week a N85 and the SMS icon is always flickering on the screen (I don't have new sms coming and my sms-box is empty).
    Can someone help me ?
    Thanks
    Solved!
    Go to Solution.

    This question has been asked and solved many times.
    It means there's old messages left on your sim card so do this:
    Menu > Messaging > Options > Sim Messages
    Delete all messages that you see on that screen.

  • My macbook pro 15inch running on maverick when i try to click on wi-fi says no hardware installed please help i need wifi and and under network staus wi-fi is fail and under network airport is not connected can anybody help the wifi icon has a x and does

    my macbook pro 15inch running on maverick when i try to click on wi-fi says no hardware installed please help i need wifi and and under network staus wi-fi is fail and under network airport is not connected can anybody help the wifi icon has a x and does not even let me turn it on

    Have you attempted to reset the SMC? That would be the first step. Hold the left control, option, shift key and the power button for about 5 seconds and release. Then try to reboot. Might as well reset the PRAM as well. Hold command, option, P, R on start up until the machine restarts. If that doesnt' have any affect we'll have to dig deeper into a potential hardware failure.
    If this method doesn't work, check the webcam that will tell the problem is on the iSight & WiFi cable. If your webcam is ok, then it'll be the WiFi card problem. Hope it can help ;-)
    - xia_us9

  • Search for help: false SMS notification

    since a few days I have a red circle with a '1' inside on the top right corner of my SMS icon, at the bottom of the screen. I have tried to look in my entire SMS archive but there is no unread message. Anybody around with some ideas, please? I already reset the iPhone, invane.
    Thanks a lot
    Alberto

    Mine does that on occasion also. I just power the phone down and then turn it back on and that usually takes care of it. If not then just reset the phone by pressing the sleep/power button and the home button at the same time. My phone also does this with recent calls, voicemail, and e-mail. Simply powering down and then back up usually takes care of it. Good Luck!

  • My iphone won't turn on. I've tried resetting but that doesn't help, the apple icon comes up then disappears.

    My iphone won't turn on. I've tried resetting it but that doesn't help, the apple icon comes on then disappears. Please help!!

    See this: http://support.apple.com/kb/HT1808

  • Old SMS icon

    Is it possible to get the old SMS icon that actually says SMS on my 3G without that jailbreaking stuff?

    No.

  • SMS icon shows messages but there are none

    Hi to all.
    Yesterday after reived some SMS and read and delete some of them, the SMS icon still has the red dot with a'1' in it. Any thoughts?
    I reset some time but no results..... any idea?

    Complete restore you mean? No!
    There are 6 options:
    - restore settings
    - delete content and settings
    - restore network settings
    - restore keyboard dictionary
    - restore home layout
    - alerts reset position
    Which one you mean?
    And then? Can I return to the initial configuration (apps, contacts, cal) ?
    Thanks

  • Sms icon has been deleted on storm 2

    Nothing has worked :'(
    There has been various posts that has been resolved by the icon being hidden but this has not worked for me
    I do not received any notifications that I have a new text message
    I  have checked every folder
    reset icon arrangement
    I have rebooted my phone with the sim in and out
    resetting the theme
    but nothing has worked
    The only way I can see my SMS messages is if I go through the messages folder which has emails in it too, click 'view folder' then 'SMS inbox' but even then I can not open the messages or send any
    please please please help me

    pocah_1 wrote:
    some how safari has been deleted
    That is not possible.  Safari is included as part of the iOS distribution.
    Try Settings > General > Reset > Reset Home Screen Layout

  • Blinking sms icon on n95 8gb

    It has happend twice now, the sms icoon on the op right is constantly blinking, i dont get the sms and i dont know what to do! ..
    please help!

    The funny thing is, when i turn off the phone, the blinkin icon disapears, and i can recive other sms when i restarted the phone.. but not that particular one
    Message Edited by pfaa on 03-Aug-2008 10:51 PM

  • Help! Desktop icons gone, no right click ... and Nautilus crashes!

    I have a fully upgraded Gnome-based system, and all of a sudden my desktop icons disappeared, clicking on the desktop does nothing, and every time I use Nautilus it crashes with the error (from bug report):
    Distribution: Unknown
    Gnome Release: 2.24.3 2009-01-20 (Archlinux)
    BugBuddy Version: 2.24.2
    System: Linux 2.6.28-ARCH #1 SMP PREEMPT Sun Jan 18 20:17:17 UTC 2009 i686
    X Vendor: The X.Org Foundation
    X Vendor Release: 10503000
    Selinux: No
    Accessibility: Disabled
    GTK+ Theme: Glider
    Icon Theme: Foxtrot
    Memory status: size: 0 vsize: 0 resident: 0 share: 0 rss: 0 rss_rlim: 0
    CPU usage: start_time: 0 rtime: 0 utime: 0 stime: 0 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 0
    ----------- .xsession-errors (6 sec old) ---------------------
    seahorse nautilus module initialized
    ** (nautilus:9421): WARNING **: Unable to add monitor: Not supported
    ** (nautilus:9421): WARNING **: Unable to add monitor: Not supported
    --- Hash table keys for warning below:
    --> file:///home/user
    --> file:///home
    (nautilus:9421): Eel-WARNING **: "nautilus-metafile.c: metafiles" hash table still has 2 elements at quit time (keys above)
    (nautilus:9421): Eel-WARNING **: "nautilus-directory.c: directories" hash table still has 2 elements at quit time
    seahorse nautilus module shutdown
    Shutting down nautilus-open-terminal extension
    It doesn't seem to be an options or configuration thing, maybe more like some sort of corruption? The Panels are fine. I have checked desktop and Nautilus options using Gconf and tried recreating ~/.gconf etc. The only suspicious occurrence was when, in the middle of a pacman -Syu, I was thrown back to the GDM login prompt. I just logged in again and did another pacman -Syu and everything seemed okay.
    By the way, running Nautilus as root does show root's desktop okay, but Nautilus still crashes.
    Any help would be most welcome for a very frustrating problem!
    PS: Forgot to say that I'd tried reinstalling quite a few Gnome things and Nautilus, with no effect.
    Also, the problem persists after restarting X, logon, reboot, power-off ...
    Last edited by ninian (2009-01-21 09:35:05)

    Uh-oh, seems like this problem could go wider than I thought. There's a fairly lengthy thread on the Ubuntu forums which smells the same, for example:
    http://ubuntuforums.org/showpost.php?p= … stcount=42 =>
    Re: Desktop icons disappear
    Got it! I can get a crash with this:
    Code:
    mkdir ~/test
    cp /usr/share/applications/compiz.desktop ~/test/
    nautilus ~/test
    I'm going to leave a comment in the bug.
    And in fact, I was mucking around with .desktop files when I think my icons went AWOL.
    Anyone else brave enough to risk losing their desktop to try this out?!

  • Need help with SMS message telling me I have a voice mail, need to get rid of that

    I have done a few searches on the internet and have found nothing that fixes my problem.
    I use two message boxes/folders, one is for phone calls and the other is for SMS/MMS messages.  I need to keep these this way (I am not searching though 100 text messages to find a phone number that is critical).
    The problem occurred after I downloaded a new update (Jan 11th, 2010; think is like version 4.6 or something).  Before, if I got a call it showed up in my call message box/folder and if they left a voice mail I have a special ring tone for voice mail messages.   I also had it when I got a SMS/MMS message it went to its own "mailbox/folder" and had its own ring tone when a new one was sent.  Now when I get a voice mail message due to the fact I also get a SMS/MMS message I only hear a text message ring tone (not good).
    I need to know the instant I get a voice mail, the text messages are a nice thing to have for my significant other and friends.  If I walk out of a location that I did not have reception and I get a voice mail, I now think its a text message and get to it when I can even though I needed it then.
    Example: just think of leaving a building with your hands full heading to point B, when the voice mail told you a correction and divert to point C;
    voice mail = hold everything and get the message all good
    text message = head to point B, see a problem and pray you get to point C before anything bad happens).
    I went to my local Sprint/Nextel store and they told me there was nothing I could do.
    If this can't be fixed I will be forced to get another cell, then everyone including me will sufer because we will have to pay for it (just think taxes).
    I feel exahusted in looking for a solution, if there is not one then blackberry needs to do an update.
    Provided its a software problem that needs an update or maybe I am not to bright to find where to turn this off.
    My questions about this would be:
    1.  How does the phone get a text message, does it generate it from my phone number or the phone number where my voice mail is sent
    2.  Once I know which number it is being sent from, can I put a text block on it
    3.  Last but not least, will it solve the problem?
    Thanks
    Incase it does not show up I have a Blackberry Curve 8350i from Nextel OS V4.6.313

    This is a peer-to-peer community.
    All people responding are user just like you.
    However, many of are users have solved many problems for other blackberry users in need of assistance.
    If you see you haven't been responded to in a long time, just reply 'bump' on the same thread you originally posted.
    The term 'bump' is used because a thread remaining unanswered usually moes down the list and gets lost in older pages. By replying to a post, it gets moved ("bumped") back to the top of the first page of that category.
    If you see a solution to your problem, feel free to mark it as a solution. Also you can thank the user who helped you or give him a 'kudo'. A 'kudo' is the little star found underneath the avatar (picture) of the user. It's like giving them credit for the work they did.
    Welcome to the community! We hope to see you posting soon.
    Sincerely,
    jakoby4204
    Jakoby4204                                                                                                 New to the Community click here  
    Community Moderator

  • Help! folder icon w/ exclamation point - hard drive problem?

    I live in the philippines and the store which i called up said the only solution is to show the receipt and they will send it to singapore but i still have to buy a new one. it's like they're not giving me choices at all. i know my iPod is not yet "dead", why do i have to buy a new one? how can i have this repaired?! it hasn't been a year yet, but around 10 months already and i don't have the receipt anymore.
    here's what happened...
    for the past week my iPod has been skipping songs, going to the next ones but doesn't play at all. sometimes it even freezes. and i hear this whirring sound at the back.
    so i decided to connect it to the computer and erase all my songs first coz i thought maybe the problem was with the files. but iTunes didn't recognize the device. so i decided to reset it (so that the songs and my factory settings will be erased) by pressing menu and select at the same time. then after i did this the "do not disconnect" message kept on showing up and eventually it just stayed there. so i tried resetting again. the apple logo shows up but after a while the folder icon with exclamation point shows up. then it would turn off.
    I tried restoring it with updater but it says it could not mount the ipod. so this might be a hard drive problem already. how can i solve this?
    please help!

    Try calling their toll free number <probably charges apply when you're calling outside the US>, 1-800-827-0685.
    Usually, they will send your machine to the nearest repair station. I think in SEAsia, repair stations are in Malaysia.
    Your iPod comes with a universal warranty, so you could definitely have that repaired even without the receipt. <Im from the Philippines too. I what you mean...>
    good luck!=D

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