HELP! - Missing programs after hard reset - N80

Hello,
N80 on orange with the usual problems. Spoke to Orange who tried to pass me off with the 'over the air' update. Still no joy..
They asked me to do a hard reset (*#7370#) which I have done but I am now missing
Office program
Catalog icon
I backed up the phone (before the reset) and also restored this but they are still missing.
Any help would be grand
Thanks
Jason

No tried that one yet....the over the air thing seems a bit of fob off to me (I asked how they would do it and they said Nokia would do it as they have our imei no.s).......they are calling me back next week.....will let you guys know what the excuse is next time !

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Hey Frnds Ovi Store Is Working.............yupppyyyyyyyyyyyyyyyy Finally it installed on my c7 and n8 too......
What should hv to do(for those whose ovi is unable to install):
* just Format your phone via *#7370#
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Make sure there is nothing installing in the background at times after hard reset the phone tries to install some applications that was stored in the card, so wait for sometime or try installing applications on the phone removing the memory card.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

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Hello, John.
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Hi rslid,
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HELP! - Missing programs after hard reset - N80

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