Help! Modem Not Detected!

need help. I just got my iMac today and I installed the AOL 5.0 thing. The AOL program isn't detecting the intenal modem. It is V.90 I supose, I do not see the modem cotrol panel in the apple menu. I tried all the apple internal modems form the list, I pluged in the phone line and I is saying Does Not Detect. I am not on my iMac so I can't take any confusing comands right now. Thanks. PLEASE HELP!

Tiger -
Let's try one more thing. Open Macintosh HD. Scroll down to System Folder. Open System Folder and scroll down to Control Panels. Open Control Panels and see if Modem Control Panel is in the lineup. It's probably not since it doesn't show under the 'Apple'.
Just under Control Panels should be Control Panels (Disabled). Open that and see if Modem is in there. If it is, drag it to the closed Control Panels folder and do a restart.
If it's not in the disabled panels folder, do a Sherlock search for Modem and see what comes up. I guess it's possible that the modem panel has been put somewhere else in the HD. If it shows up, drag it to the closed Control Panels folder as above.
If the modem panel is totally absent from the HD, about all I can think of is to perform a Restore using the original CDs that came with the machine. But before that, I'll pose the problem to the larger gang here.
Schadow

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Internal modem not detecting dial tone

I have an iMac G3 CRT 333MHz (Lime) which is having trouble connecting to my dial-up internet connection. I am fearing that my internal modem is 'burnt out', and am wondering if anyone out there has any additional troubleshooting tips, or any advice on purchasing a new external modem.
The trouble started after a lightning storm, which also disrupted internet connections for my roommate's PC (I don't know exactly how he fixed his, but he is connected via a DSL modem and says he simply restored some modem drivers). I have noticed, however, that he removed his 56k modem...
When I attempt to dial-up from my Mac, I get a message stating "Modem did not detect a dial-tone or the line is currently in use..." I have checked and double checked that the phone line does indeed have a dial tone, and tried connecting through through various outlets throughout the house. I've disconnected all other phone hardware (except the DSL filters) and reached the same result.
I am currently running OSX (10.3.9), and also attempted to dial out after restarting in 9.2.2. (Same result). After that, I dug out my install CD and reinstalled 10.3 (same result)
From each OS, I've run system profiler and recieved no unusual information about the internal modem. The computer definitely senses that I HAVE a modem (Apple Vsn 0007-1,9/2/1998 v.90) That modem simply can't seem to detect the dial tone.
I have also confirmed my modem settings, tried checking and unchecking the 'sound' and 'wait for dial tone' boxes. My internet provider is NetZero, so I have attempted to dial in using their software, as well as directly through Internet Connect. All attempts return the same message. (and the NetZero account is still active, I have accessed it from two separate computers).
Any thoughts out there if there are any further settings or or software/OS variations I should try? Or are my suspicions valid that the storm somehow fried the modem (there were no power interruptions during the storm... only modem troubles)
My next step might be to find an external modem. I've not seen any Mac-compatible 56k modems in stores. There is a Apple USB Modem in the Apple store, but it requires OS 10.4.3 and a computer 'without a built-in modem', so I don't think that will help me. I've also considered using Airport to share my roommate's DSL connection, but I believe that my model of iMac is not airport compatible...
I also have a dead iMac in the closet (DV model) with a blown ethernet port, broken fan, and damaged hard drive. I'm not above cannibalizing either machine to get the other working until I can afford a new G5...
Any thoughts, suggestions, or shared experiences would be greatly appreciated!!

The only thing I can think of is to go in to the modem settings and choose ignore dial-tone. That way even if it's not getting a good tone the iMac will continue to try to connect. This is also important if you have a voice mail system that varies the dialling tone whne you have a message as I know that stops my father's Win98 box connecting to the Internet unless the equivalent option is checked.
You can update your email address to a current one here. If the Apple ID (i.e. the one you login with) is old don't worry that's pretty irrelevant.
mrtotes

Plz help, "device not detected" after windows updates?? I have so

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I went to device manager and it says that the device is working properly, and I DO have sound.
I DON'T get it. And I'm not likeing this. This is starting to worry me.
Does ANYONE know what is going on.. PLZ?

Thanx for the reply. I just now fixed it. I'm not totally sure what I did. Earlier I had uninstalled the device from Device manager, and then restarted, and it installed the drivers from the CD. It didn't fix it. So, I ran the LIVE update here at creative.com and downloaded the version I had before, I guess because when i had ran the update before I uninstalled the device the update wasn't there.
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Modem Not Detected! UPDATE

Ok I posted this a while ago but I selected my internal modem for AOL V.5.0 (OS 8.6) and it wasn't detected(Trust me I tried everything). Well I was reading my Internal Modem read me amd it sasid that in the modem control panel it should say "Connect via Internal Modem" and mine says "Connect via <no serial ports available>". Ok. I think something fishys going on. I can't select from a list near the Connect via thing. My system profiler says it detects my modem. Can someone help? Please?
In loving memory of TP2GO

I read back through as many of your past posts on this subject as I could find, and there's one subject missing that used to get a lot of posts here. AOL tended to corrupt the Modem Preferences, or replace them ... 'can't remember which.
The clean system install that Ron suggested is probably best, but you can go to the Preferences Folder in your System Folder and throw out the file labled "Modem Preferences", and anything to do with AOL Dialer. Restart the computer and see if there are some selections in your Modem Control Panel.
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Help! Modem Not Detected!

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