Help, mother in-laws mini has multiple problems

My mother in-laws mini has the following problems:
(1) Disk first aid will not repair permissions
(2) Has had screen freezes
(3) Slow safari and spinning wheel of death
(4) She called Apple Care and they had her try to boot up the computer from the system disk that came with the computer but that produced an error so they recommended she back up important files and re-installing Tiger.
Is there any thing else I should try before going to step 4?
Thank you
Ron

I agree with Jeremy... The best thing would be to just reinstall Tiger. Have you done a software update?
If you are near an apple store I would take it to the genius bar so they could better diagnose the problem for you.
Usually they have no idea what they are talking about but sometimes you'll get a real "genius".
Goodluck!

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