HELP : MSI Neo Platinum - VERY unstable

I am sorry if this has been asked, or if it some real dumb newbie question - please bear with me.
I have just received my nice new very tasty Neo Platinum (think its the platinum - has firewire port and 4 SATA??) and lovely new AMD64 3000+ CPU - jump from my little old AMD XP 2400+
Anyway, whenever I have changed boards in the past, I have just entered into the device manager, set all the chip branded items to standard - e.g VIA host controller to standard host controller - it is far from best way but always seems to work without any problems for me - Next time system boots, it finds all new hardware and all the standard stuff is usually automatically identified fine. Sometimes I might have to right click on something and tell it to update the driver - and it finds what it needs job done.
I know it aint fail-safe - but it works for me
Until today
I changed everything to standard, powered down, did my upgrades plugged it all in and powered up - system did as I expected - almost, it ran fine for about 40 minutes - I was not using it, I just turned it on, watched it update the drivers and then left it.
I then turned machine off (about 40 mins later) and turned back on - since then I have not had a stable system at all.
My first thoughts where this is my fault - I am not going to get away with such a half ass upgrade this time - but the system is extremely unstable - and some times long before it gets to windows.
For example - a few moments ago I spent about 10 minutes trying to get into the BIOS - I got the splash screen, I pressed DEL to enter BIOS and system restarted.
I really don't think it is the way I am preforming the update I think there is a problem somewhere - but not sure were - any tips?
The one area I am pretty unsure of is the power supply - going by some of the stuff I have read at this site - I think it may be this.
the sticker on the side shows the 12v rail as 17a
If this is not high enough (why?) would it explain why the system keeps crashing - oh and when I say crashing I mean it just turns off and imediately tries to power back up - sometimes it gets stuck in a loop, and I just have to turn it off completely.
If the power supply is the cause, then why can I get all the way into Windows some times and it gladly works for a max of about 10-15 mins before powering down again - yet other times it can not even get passed the POST?
Oh when I can get into Windows - If I look at the event viewer there are no messages - so I definately don't think it is a problem with my hardware - except the power supply.
in fact as I am writing this I am going more and more for the power supply been the cause - no errors in the event viewer - you see that if the system just lost power - eg power cut.
If it is the power supply the ratings where not given before I purchased the item from ebuyer - are they at fault - e.g. will I get my money back - does any one know?
AND if what I have read is true - this CPU needs a PSU that can supply 25a+ on the 12vg rail - where would I get one of them - I looked around and I can not see a PSU with that sort of spec - well in the budget end of the market??
Sorry for essay
Dave

thanx for the suggestions people.
I read the suggestions and went down to a computer store in Bristol earlier today.
I purchased a hyper..... (can't remember name and currently not at home - this one is AMD 64 approved.
The 12v rail says maximum 26a so I would expect my problems to have cleared up...
BUT NO.
It booted into Windows and appeared to be stable at first, Windows told me it had detected the Nvidia ata controller or something like that - have got this far countless times before - but the computer would usually restart before it had chance to update the drivers - this time it seemed to work.
It found new hardware and I let it search for the best driver, it didn't seem to be able to find it on the disc that came with the MOBO?? and asked me for the location, I went through the disc, found the file it wanted - it then continued trying to install the drivers before telling me that there was an error instaling the driver, it does not support my processor. A little odd.
then the system powered down again, it rebooted all the way to Windows and was fine again for about 10 r so minutes and again it restarted.
Maybe its my upgrade method, but I definately think that power is no longer the problem - I wonder ifI have a dodgy board?
So far I have tried the RAM in different slots, a different stick of RAM, a different Graphics card, with my fans and ALL USB devices disconnected - I have 2 optical drives so I have tried disconnecting one, and then disconnecting the other - but always keeping one connected - I am getting no further. - Oh and I have obviously changed to a more expensive apparently AMD approved PSU
Do I have a duff board or CPU I am wondering - I can't test either seperately as I don't know anyone else with a 754 processor or board.
purchased through the internet so reluctant to send both items back for them to test as ebuyer take about 2 weeks to test things you send bac and they charge you if they are working - nice of um.
A couple more things I could test - let me know if you think either of these could be the problem:
Gonna pop home and change the SATA drive for an old IDE drive and atempt a fresh install of windows maybe SATA drive is telling system to do something it doesn't want to do??
I have a clear case, the case has fairly big mobo standoffs, enough for me to channel my IDE cables under the board for a tidier looking system - I have my 2 opticals on seperate channels but both ide cables run under the CPU - is there any chance that interference could cause random problems like this? - I don't think so my self - and if so I would expect to see at least a BSOD.??
otherwise unless any of you helpful people have any other suggestions I think I am gonna have to pay for both items to go back.
Cheers
Dave
PS: from what I remember system spec:
AMD 3000+ 64 bit CPU
MSI K8N Neo Platinum
ATI Radeon 9600 (Abit - 256Mb)
512Mb Viking DDR400 RAM
120Gb Western Digital SATA HDD
Sony 8x DVD+- RW
LG 16x DVD ROM
Creative Sound Blaster Live (have tried removing this as well)
PPS: tried HDD connected to SATA 1 and 3 - no effect

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*HELP* msi neo platinum dead??

so i was just surfing the web and listening to music when all the sudden the screen just went blank and the music stopped. i tried restarting the pc and i get no sound, no video signal, no beeps from the bios, nothing... the d-bracket reads: top left LED red and bottom right LED red... i have no idea what could be wrong... any ideas???

Nice Signature
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Just ordered MSI Neo Platinum 250GB from dabs.co.uk, got a few Q's...

Well, first post at my future forum seeing as i've just ordered an MSI Neo Platinum from dabs.co.uk (never usually order from there, was the only place it was listed). By the looks of things, it's not going to be out for a week or so (keeps saying 3-4 days on site) so I might as well ask a bit about it to whet my appetite. Sorry if this stuff has been asked before...
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Regards,
Rich.

Well, I haven't had to mess with memory timings at all. I've tried four different brands of memory and they've all worked. Kingmax MPXC22D, Kingston KVR400X64C25, Infineon PC3200, and one other - Samsung I think. Right now I'm running 2~512 sticks of double-banked Infineon. The Athlon64 3000+ is an awesome CPU. I thought my Barton 2500+ was fast. This makes that one seem ssssllllllooooowwwww. I've had my system up and running for a couple months now, with only a BIOS flash problem to talk about. It is a very stable, fast machine. Anyhow, I'm also waiting for the MSI K8N Neo Platinum and the Athlon 3400+ w/512Mb Cache (Newcastle), or the newer 3700+.

MSI Neo Platinum questions

Hi I am new here
Here is the stuff i got
MSI Neo Platinum
Athlon 64 3200 (clawhammer) CG
Zalman CNPS7000A ALCU
corsair xms 3200 1gb
maxtor sata diamondmax9
My zalman came in a retail box but, the backplate was not included, so i went ahead and installed it on the MSIs backplate. It seemed like a good fit and sits well now. When i powered the computer the CPU temp was showing about 64C. I wasnt too worried and went ahead and updated the BIOS to v 1.2. So now the temp is around 45C. Is this a good temp for A64?
Also another problem that i sometimes having is that when i power down the computer and then power it back on it just hangs in bios (that was happening in both 1.1 and 1.2 bioses) It where it says Identifying devices... or something like that. But this only happenes sometimes, and i can ctrl alt del to restart computer and it boots all fine. What I am going to do is connect those LEDs and see what they show when that happens. But for now anyone heard or had something like this happen ?
But other than these 2 things right now everything runs smothly, all benchmarks work well and system is stable.

ok man this whole thing really got me interested how come i fitted that thing on....
so i looked through zalman instructions i got, the backplate is not even part of the contents. And then it hit me, I got the Zalman CNPS7000 ALCU not Zalman CNPS7000A ALCU "A" after 7000 is the difference. Quick visit to http://www.zalmanusa.com resulted in .... the A version supports more sockets, but overall they are the same thing, thats why mine didnt come with a backplate. http://www.zalmanusa.com/usa/product/view.asp?idx=41&code=005009
now how come it fit and 7000A needs its own backplate to fit is interesting as they look identical.
to answer ur question SAB i just used the 2 nipples that came with my zalman. Stays on pretty solid.

MSI Neo Platinum and G.skill Ram

Was just wondering if anybody had this combination (MSI K8N Neo Platinum and G.skill Ram). I have the MSI Neo Platinum. I ordered the processor yesterday (3400 1Mb socket 754) and now I need some ram. I ran across this ram and saw that it had good timings. If anyone has this or has tried it please lemme know how it worked for you and what size sticks you got. Thanks
Karl

looked at the links you provided
specs seem ok nice range of speeds and can run at a nice low latency at pc3200 i.e 400mhz.
should also enable a nice o`clock at pc 4400 specs ie 3.4.4.8 ie higher fsb etc.
than pc 3200 ram
you should be able to run it at fairly low latencies and fairly high fsb sort of half way between the 2.
might well be worth a try you might have found something good there. but then again you wont know till you try it..
contact the reseller and see if you can rma it if it wont run
then you got some comeback if it aint compatable..
keep us informed

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Hi. I know there are other threads about this but they have not been answered with something that helped (at least not me).
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How do get bass on my integrated soundcard (for MSI k8n Neo Platinum)?
Before I used the integrated soundcard in SOYO k7v Dragon+ and I really liked it. I cant imagine that this can be so much worse. I really cant use this soundcard. I get a headache if I try.
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But when i use the nvidia sound config it doesn't play at all. The VU metres for the two lines is also at the bottom.
Very strange and i dont think its a setup problem, because i used the inbuilt guide and so on

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Hello,
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I'm pretty stumped on this one. If anyone has ever seen this problem and knows how to help that would greatly be appreciated.

Tried to reset the bios by removing the cmos battery and leave it for 10 minutes and set the default values. Tried to avoid using the the liveupdate as it causing a lot of problems. Used the manual way to flashed our bios is better. I'm sure that you've selected the wrong bios when you flash it.
ps: please create your rig and put in your signature including the psu and bios revision so others can help you.

Help : MSI Neo4 Platinum (non-SLi)

Hi,
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Can anyone help me on :
1) which slot should I installed my ram in order to run Dual Channel
2) How do I perform moderate overclocking with this MSI Neo4
3) which will be recommended HSF for moderate overclocking
4) Will I experience the 219 BUG when overclocking

hgled8888,
They are all good heatsinks, I do not think you will go wrong with any of them.
As for the BIOS, the difference is Award vs Phoenix. I use mobos from Abit, ASUS, and MSI, you get used to them, if you can get though one BIOS, you will have little trouble getting used to the other.
As for moving over from "The Dark Side of the Force" over to AMD, welcome to the other side, you will love it and never look back.
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Richard

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As is the way of the world, after posting my response to your problem I decided to try, one last time, reseating the antenna wire into the card. And of course , this time it went in much farther and now the darn thing works perfectly!!! So I recommend that you:
Shut down computer
Remove battery
Remove keyboard
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At this URL you can get a PDF about installing memory that shows how to get to and remove the airport card so you can reinstall the antenna cable yourself.
http://www.apple.com/support/ibook/doityourself/

No Post Msi Neo Platinum

ok i have a neo plat and i dont get any post at at first i fugured that it was my cpu cuz i was at 2.4 when it stoped working so i rmaed it and AMD said it is fine so i got it back today... i tryed it agin still no post no i dont know what it could be.. could you guys help me PLZ

well ok i read the book on theis one i took my crap out of the case and hooked up only my mobo and tryed to boot and i dint even get a beep...before i was geting long beeps non-stop. and the PSU was fine i was working just fine. and the D-brakect said 1,2,4 were lit red and i think that means initalizing keyboard.. so know im F**KED. cuz i cant buy a good PSU for 60$ and i dont have more.. but tommar my friend is coimg over wiht his comp and im going to try his psu... and he has a 580 watt PSU so if that dont work im going to try to rma the mobo( i dont know if they would take it cuz i dont have the origanl chipset cooler )

Msi neo platinum with raid setup wont reconize my slave ide drive

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Have you partitioned and formatted it?
If it's not formatted, windows won't see it.
In XP, start run and type diskmgmt.msc
When Disk Management opens, a wizard may appear entitled: Initialize and Convert Disk Wizard.
Note: You must use this wizard to write a Signature to the drive otherwise, the drive will not work with Windows XP. If the wizard does not appear, you may need to manually complete this process following the steps below
Right click on the name of the drive to be initialized. (Drives are numbered as follows: drive 0 being the boot drive and drive 1-3 are all other drives. For CDs, the first CD is CD 0 the second CD 1 and so forth.)
Choose Initialize from the menu that appears.
The next screen shows the drive you selected to initialize. Make sure the drive is checked and click Next.
You will have the option to convert the drive from basic to dynamic storage.
Leave this unchecked and click Next.
Click Finish
Err here.
I suppose you are on XP?

MSI K8N Neo Platinum Edition vs. ASUS K8N-E Deluxe

I'm beginning to get nervous. Since almost everyone has had problems with the MSI board, I'm beginning to doubt it's a good choice...
I've been looking some at the ASUS K8N-E Deluxe. Is this board a better choice?

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Originally posted by beheader
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Originally posted by Richdog
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Originally posted by beheader
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Originally posted by Richdog
It could be an amazing board if it didn't behave like the DFI Ultra B did... with it's cold-boot problems when OC'd, need of using a BETA BIOS for good overclocking results, losing the PS/2 mouse on boot-up. A couple of my friends can't break 230Mhz HTT no matter what BIOS they use, and their components are all good for it. I can safely say that this is my first and last MSI product. When I also compare the MSI support forums to those of ABIT etc I also find them sorely lacking. It's not the most constructive or knowldgeable place in the world. I'll be getting the DFI NF3 when it's released I think, even if it does have the cold-boot problems it can't be worse than the MSI, and will likely at least come with an active chipset cooler. As for reliability, two of my friends build computers for a living and swear by ASUS and ABIT, they would never build MSI into their systems. MSI is very much a mid-rank manufacturer, not top-flight.
*dons flame-suit*.
I don't think anyone is going to flame you... but I will point this out:
You are over clocking. ? You'll get varied results from any brand.
Like there's some inherent warranty behind overclockability. Give me a break.
I had an ASUS board where a diode EXPLODED and took out a Thunderbird. I handled it with support... like I should have.
God I hate whiners.
Listen bud, I ain't a whiner, but I say things how I see them and I don't needlessly mince my words, in my job it desn't pay to. I don't pussy-foot around anyone. Also, i've been overclocking a long while now, likely far longer then your wee self, and i've used a wide range of motherboards on both the AMD and Intel platforms.
Also, God knows what you're talking about with the "inherent warranty behind overclockability" part as that's not even in context, I made no reference to the warranty, merely on the board's performance and my opinions on MSI. They weren't offensive, merely informed opinions.
If you're going to attempt a put-down, please try and make it vaguely relevant and remotely intelligent. Otherwise...
Just for the record, my first overclocked machine was an 80286
lol same here tiresmoke, touche sir.
And SAB I hear you mate, i'm sure you love MSI motherboards, but review after review has shown they are not the best, in terms of stability or overclocking, especially overclocking in fact. Ask 9/10 reviewers and they would rate ABIT, DFI or ASUS over MSI every time. But the very fact that I bought an MSI motherboard shows I am willing to give them a chance, and I will wait until the next BIOS update for the NEO Platinum before I make my final judgement on my first ever MSI product. If the BIOS turns out to be a dud and doesn't solve the many issues with this board, i'll say bye bye forever, as many others no doubt will who have bought the MSI Neo Platinum as their first MSI motherboard, mainly because it was the first Norce3 250GB to be released.

MSI K8N Neo Platinum - no Qool & Quiet

hy,
i spend the whole day reading lots of threads about enabling cool&quiet but in my case nothing worked.
- Athlon 64
- MSI NEO PLATINUM
- BIOS 1.4
- ProcessorDriver 1.1.00
- C&Q enabled in Bios
- xp spII
The moment i try to switch to Minimal Powersavings the system immediately
freezes when i press ok.
If i could enable it, it might work, but i cant reach this level.
Any Suggestions? probably BiosBeta 1.5 will fix something?
thanx,
mike

huaaaa....
i postet as well in a german thread and there was a reply wich did it:
bios -> B6 did it.
http://forum.hardware.fr/hardwarefr/Hardware/-Topik-Unique-MSI-K8N-Neo-Platinum-Athlon-64-BIOS-1-40-Officiel-sujet-624644-1.htm
its a french side but now everything works works fine!
mike

K8N Neo Platinum - Wake from Hibernate, WOL & MB Backplate - Issues

What can I say. This board has so many frustratingly annoying issues I'm wondering if I've just made a horrible mistake. I got this board for my HTPC hoping it would prove more stable than my Abit KV8 Pro. But stability has become the least of my concerns.
1. A HTPC must be quiet. I have a Zalman 7000B AlCu which is excellent. But the CPU mount backplate on the K8N is *glued* to the motherboard! I can't imagine why anyone would think glueing this thing instead of going with the standard method (held in place by the screws) was a good idea, because it's not. Now I have to void the warranty by taking the backplate off to install the Zalman, because even with the Fanmate at the lowest setting, the stock AMD cooler is too loud (in a whiny sort of way).
If I use a fan forced heater (on minimal heat) to heat up the backplate (this will also heat up the rest of the motherboard), will the glue just melt and the backplate come off cleanly? Or will I be stripping off PCB tracks all over the place?
2. A HTPC must be ready to wake up quickly to deal with program recording. The Webscheduler program can wake up a PC from sleep to commence recording. But the K8N Neo Platinum can't seem to wake up from hibernate (or when shutdown) with a keypress or mouse click even though I've enabled these options in the BIOS. I use a wireless KB & Mouse, but the receiver plugs in to the KB & Mouse PS2 ports (not USB). This worked flawlessly with the Abit board.
Any ideas? Having to get up, go to the HTPC, and press the power button just to wake it up from hibernate is stupid.
3. The HTPC must wake up when somebody tries to connect remotely to the Webscheduler program. I have port forwarding setup on the router. When I connected to the HTPC remotely using my previous Abit KV8 Pro board, the HTPC would wakeup (from hibernate) and within a short time I would be connected. But allowing the MSI board network to wake the PC results in the thing waking up every minute or so (I assume it's either router activity or some other quirk of the MSI board). This didn't happen with the Abit board.
How do I set up the board to behave like my Abit KV8 board did?
4. In fact, there seems to be so little in the way of power management options in the BIOS that I'm wondering if perhaps the BIOS is half cooked or something. I have version 1.4 (so LiveUpdate tells me). Would a BIOS update help? LiveUpdate says I can download 1.6.
Thanks.

Quote from: Supershanks on 23-May-05, 13:59:17
i've no particular interest in wake up technology but my neo platinum wakes up immediately i touch key or mouse, always has so i guess i'ts not bios based.
Is this wake from S1 or S3 state, or wake from hibernate? As I understand it, the PC is off when it is hibernating. The BIOS options only provide for the ability to wake up from sleep using the mouse/keyboard. There are no options to turn on the PC using the mouse/keyboard. I know the nForce3 250GB can do it, because I have a Soltek K8AN2E+ board in my other machine, which does allow me to wake from the off-state.
At the moment, continuous pressing of keys and clicking the mouse does absolutely nothing. It wakes the machine up from sleep (non hibernate) but not from hibernate or power off.
Do any MSI reps frequent these forums? Can they tell me specifically whether the MSI Neo Platinum does have the ability to turn on the PC using the mouse or keyboard, as opposed to merely waking it up from sleep? If this board cannot do this (and it would be one of the very few that can't), then it's useless to me. Having to walk up to the HTPC machine in the lounge room just to turn it on is counterproductive.

No boot, tried everything k8n Neo Platinum

-System-
3400+ Athalon 64, Clawhammer Core
2X 512 PC3200 Corsair Value Select Memory
MSI Neo Platinum Motherboard (RMA'd the first but second has same issue)
Gigabyte 6800 GT (have a chaintech FX5200 for testing)
"A Ultra" 550 WAT PSU, Started with a Turbolink 480 WAT, Moved to the 550 thinking it was the psu
40 Gig MAXTOR 7200 RPM HD
Liteon 52x Cd-Rw
Cheap gateway floppy
-Symptoms-
PC boots as far as the "Processor Initialization" stage on the D-Bracket and powers down just as if i unpluged it out of the wall, press the button again and the same thing.
I get one beep at the begining of boot and according to the msi troubleshooting page its bad ram, but the ram works in my old PC and the PNY 2700 ram that was in the older PC originaly will not work either.
-Ive tried-
1. Checked for grounding, started outside of case on non conducting material
2. Booted with nothing but videocard and motherboard
3. Tried an FX5200 Nvidia videocard
4. Cleared the CMOS
5. Tried new and larger PSU (480 to 550)
6. Tried RAM in all combinations on the motherborad
7. Tried old RAM in all combinations on the motherboard
The only thing i havent tried, For lack of another processor, is try a difrrent processor in my motherboard. I havent takein this into much considerations because it SHOULD (yes i know it very well may not) show that the processor is damgaged/incorrectly installed on the D-Bracket LED
Honestly im at a loss myself, ill be takeing the processor tho the local pc shop and haveing them test it in one of their machines for me friday. Dident have any 754 socket machines in today >

oops forgot to mention that its an OEM processor, And the aftermarket cooling.
Thermaltake Venus 12 CPU Cooler For AMD Opteron and Athlon 64
http://www.newegg.com/app/ViewProductDesc.asp?description=35-106-038&depa=0
Hannible, no bent damaged pins. as far as the thermal paist goes im not exactly experianced with it. but i will look over it. And as for useing a second cpu. not exactly an option. I will be able to test the one I have friday but as far as useing a whole new cpu in this system its just not something i can do. For one im trying my best not to end up takeing it down to the local computer shop and just telling them to fix it (very very tempting when youve been screwing with a PC for the past 2 months) and ending up with a 100+ doller labor charge plus an overpriced part. If the cpu turns out to be bad friday ill order another processor and see where i go from there.
OK second edit.. Yes that is the processor with the On the dye memory controler

HELP : MSI Neo Platinum - VERY unstable

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