HELP! MUSIC STORE HELP!!!

I want this one song by Reel Big Fish called You Don't Know and I can only find it in the Japanese Store. I want it and I'm getting frustrated with d* Google!

Well, after calling Apple tech. support, I did find out that 4.7.1 was the problem. The tech., who had 4.8 and had no problems viewing the title of the song, told me that I would have to upgrade. I decided to do so with much trepidation. I also had to upgrade to 10.3.9 and Quicktime 7.0.3 to take full advantage of iTunes 6. I also decided to upgrade the Safari browser. I downloaded each update separately via "Software Update" on my Mac. I restarted my Mac after each software download (even when I did not have to) and ran "Repair Permissions" after each restart. The good news is that iTunes 6 seems to be fine. I have all my music and when I go to the Music Store I can view any title that I choose and listen to the preview. I am not as fond of the search features in 6 (I thought the search features on 4.7.1 were more intuitive), but I'll get used to them.

Similar Messages

Can't access music store, Help!

Hi, I'm running windows XP, Service Pack 2.
I've updated my itunes software to 5.01.4
Every time I click on the iTunes music store I get a windows error:
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience"
What should I do to fix?

hi Sam!
this is a weird one ... but it seems that the procedure describes here works on this too:
b noir, "itunes has encountered a problem. help please?" #8, 04:10pm Sep 18, 2005 CDT
(not entirely sure why this works in this context ... but it does seem to ...)
love, b

Music store help needed please

Hi There,
Hope you can help me.....i just went to the music store to try to purchase something.....
I did a search for the song i wanted and usually a list of all the songs and artists etc come up.....
But today there is nothing at all coming up.....
I mean in the spaces/boxes below.....song name , time , Artist , Album , Price .......its just completely empty...........
Im connecting to the music store with no problem but it just isnt giving me no list of individual songs/album tracks so i can click on 'buy'.......ive never had this problem before.....can you tell me if its a fault with the music store please(if not im not sure what to do )
Thanks in advance
Terry

Well, after calling Apple tech. support, I did find out that 4.7.1 was the problem. The tech., who had 4.8 and had no problems viewing the title of the song, told me that I would have to upgrade. I decided to do so with much trepidation. I also had to upgrade to 10.3.9 and Quicktime 7.0.3 to take full advantage of iTunes 6. I also decided to upgrade the Safari browser. I downloaded each update separately via "Software Update" on my Mac. I restarted my Mac after each software download (even when I did not have to) and ran "Repair Permissions" after each restart. The good news is that iTunes 6 seems to be fine. I have all my music and when I go to the Music Store I can view any title that I choose and listen to the preview. I am not as fond of the search features in 6 (I thought the search features on 4.7.1 were more intuitive), but I'll get used to them.

Music Store Help

I purchased a 20 song album for $9.99 and at song ten the download bar froze. It has not moved for about 20 minutes...I would appreciate any advice, help, and most of all a phone number for apple support (if there is one). Thank you.

Try the "Check for Purchases" command under the Advanced menu and see if the download will resume.
If not (even after quitting and relaunching iTunes), contact the iTunes Music Store customer support department through the form at the bottom of this web page (there is no telphone support for the iTunes Music Store) and explain the problem to them.
Good luck.

ITunes 6 Music Store account not working with iTunes 7 Music Store - help!

I have an account with both the apple site (for here) and for the itunes music store (and i have a current credit card on my account). when I upgraded to itunes 7, it says i do not have an account now....even tho it says to use your apple login (which i've always used to download things from itunes music store), it comes back and says i have no account....
why is this happening? is this a bug? if you have to recreate the account, shouldn't they have said something oremailed something to tell me that/????

login to apple's myinfo page and see what your actual Apple ID is. You have to enter whatever your Apple ID is into iTunes when you try to sign in.
http://myinfo.apple.com
If you can't login to myinfo, then you've got an account ID or password issue. (in which case use iforgot http://iforgot.apple.com )

Can't click on anything in the music store - HELP!

For some reason, I am unable to click on anything in the music store. I am unable to scroll up or down the page.
I CAN click on "search" and type in an artist/song and it takes me to my search. I can click on a song and it plays. I can also use the 'house' symbol and get back to the main page. But, when I try to click on anything else, nothing works. It is like there is no link.
Did I 'lock' something?
I am very frustrated! I have tried restarting. Can't quite understand and have never had or heard of this problem before!
TIA!
Nicole

I am glad I'm not the only one with this problem! (Well, not 'glad', but I am not alone!)
I sent an email through the technical support last night. I got this response today: (Seems like they know about it)
Dear Nicole,
I am sorry to hear that you are having trouble searching on the iTunes Store.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible.
Sincerely,
Christian
iTunes Store Customer Support
http://apple.com/support/itunes/ww
I will keep you all updated when I hear something new back!

Cannot access "browse music store" HELP!!

trying to look for a particular song, as i don't know the singer. i can type in to "search music store" but will not let me click on "search music store" WHY? its driving me mad! i have used it before!

...because you don't click where it says "search music store." You press "enter" or "return" on your keyboard.

Just installed version 7.0 and can't connect to music store help?

I just installed the new version of itunes and i can't connect to the store or update my ipod softwarre as it says make sure your internet connection is active? can anyone help me?

I managed to sort it by checking firewall on my internet explorer and this didn't help but if you have norton security then you have to change the firewall settings on that to permit itunes.

Tried EVERYTHING!!! HELP!!! iTunes could not connect to the music store...

HELP! I have tried everything...I keep receiving the following error message:
"iTunes could not connect to the music store. Network connection was refused. Make sure your network settings are correct and network connection is active, then try again."
I have a 60GB video ipod. OS Windows XP Service Pack 1. Dial up AOL. No firewalls, checked connections, followed all instructions on the support page, contacted customer support via email (see responses below), contacted AOL (referred me back to iTunes), iTunes referred me to customer support number for iPod (which I called, and they referred be back to iTunes customer support via email). After emailing customer support and receiving a general response, and replying to each response, the email said they were not technical support...read all emails below beginning with the most recent:
Subj: Re: Connect; Follow-up:
Date: 1/19/2006 6:04:50 PM Pacific Standard Time
From: [email protected]
To:
Sent from the Internet (Details)
Dear Emily,
Thank you for contacting the iTunes Music Store. We're sorry to hear you are still unable to connect to the store. At the end of this email we have included further possible solutions to the issue you are encountering.
We're also sorry your iTunes Music Gift email didn't reach the recipient. The gift code you purchased is ... The recipient's ISP may have inadvertently blocked or filtered our email, thinking it was spam.
If you purchased your gift using iTunes, you can resend it with a few simple mouse clicks. Just follow these easy steps to resend an unredeemed music gift to any address:
http://www.info.apple.com/kbnum/n301476
If you would rather email the gift information directly to the recipient using your email program, we've included instructions for your recipient and the gift code below.
1. Download and install the latest version of iTunes. You can download the latest version, free-of-charge, from our website.
http://www.apple.com/itunes/download/
2. Click the link below to launch the iTunes application and view the gift page.
http://www.itunes.com/go/songcode/
3. Click Redeem.
4. Copy this gift code and paste it into the Redeem code entry box.
Again, we're sorry you are still unable to connect to the store.
First, please make sure you're using the latest version of iTunes before you access the iTunes Music Store. You can download the latest version of iTunes from our website.
http://www.apple.com/itunes/download/
Also, some software that you install on your computer can affect the way your computer sends and receives information from the Internet. A few examples of this software are:
* Firewalls
* Internet security software
* Privacy filters
* Web accelerators
* Ad filters
If you cannot use the iTunes Music Store, try disabling this software temporarily to identify the culprit. Then, please refer to the documentation that came with the software to allow the iTunes Music Store to connect to the Internet. For your reference, these domains need to be permitted to send and receive data from the Internet:
phobos.apple.com
phobos.apple.com.edgesuite.net
For more instructions on configuring your 3rd-party software, please contact the software manufacturer. If your web accelerator appears to be at the root of the problem, please contact your ISP.
Sincerely,
The iTunes Music Store Team
http://www.apple.com/support/itunes/ww/
Thank you for your response. I am curious to know why if iTunes does not
answer non technical questions, why I received information when I replied to this
email. Listed below are the previous threads providing technical information.
Furthermore, if this is email is for billing disputes, I would like to have
my Mastercard credited $25.87 for a "gift this purchase/tv show" that I
purchased for my uncle on Christmas Day. I purchased the full first season of Monk.
I previously sent an email requesting credit on approximately January 2,
2006, and failed to receive a response. He never received the gift, or any
instructions about how to download the tv show, and I do not show a credit
appearing on my credit card. I would like to have credit for services not received.
Please credit the following card #XXXX
Thank you.
Emily
Subj: Re: Connect; Follow-up:
Date: 1/18/2006 2:21:12 PM Pacific Standard Time
From: [email protected]
To:
Sent from the Internet (Details)
Dear Emily,
Thank you for contacting the iTunes Music Store.
The iTunes Music Store team answers non-technical questions about billing,
customer accounts, downloading music, and iTunes Music Store content.
Many questions about your iTunes software can be answered by choosing “iTunes
and Music Store Help” from the Help menu.
For online information, visit iTunes Support at
<http://www.apple.com/support/itunes>.
To access the discussion boards for iTunes and other Apple services, please
visit
<http://discussions.info.apple.com>.
For support for your iPod, please visit:
<http://www.apple.com/support/ipod/>
If you require assistance beyond the complimentary support available online,
please call AppleCare technical support at 800-APL-CARE (800-275-2273). Help
is available seven days a week from 8:00 a.m. to 8:00 p.m. central time. There
may be a fee associated with the call.
Sincerely,
iTunes Music Store Support
Need a quick answer?
iTunes Music Store Customer Service:
<http://www.apple.com/support/musicstore/ww>
iTunes technical assistance:
<http://www.apple.com/support/itunes/ww>
Thank you for your response. I have tried these methods, AGAIN. None of
them seem to work. I also contact my ISP, AOL. Nothing they advised me to do
worked. Has iTunes performed recent upgrades? Just viewing the discussion
boards, it seems like a lot of people are having problems. Having paid $399
for
the 60GB video ipod, I need more than a generic email telling me what to do,
when I already indicated in previous email that I followed the steps shown in
the
support area, which were the same instructions email to me.
Subj: Re: Connect; Follow-up:
Date: 1/16/2006 5:14:47 PM Pacific Standard Time
From: [email protected]
Sent from the Internet (Details)
Dear Emily,
Thank you for contacting the iTunes Music Store. Use the steps in the
following article to troubleshoot your connection problem.
I have been unable to connect for more than 24 hours on Windows.
If you haven't been able to connect to the iTunes Music Store for more than a
day—and other customers on our discussion boards aren't experiencing similar
issues—a software or ISP configuration issue may be blocking your access to
the iTunes Music Store.
• Your copy of the iTunes application may be out of date.
• If iTunes is out of date, it will not be able to connect to the
iTunes Music Store. You can download the latest version of iTunes from our
website: ?http://www.apple.com/itunes/download/
• You installed a third-party anti-virus or personal firewall
application.
• You will need to configure your software to allow iTunes to access
the Music Store. You can contact the software manufacturer if you have
questions regarding configuration. Click here for more information.
• You upgraded to Windows XP Service Pack 2.
• Windows XP Service Pack 2, by default, enables the Windows Firewall.
As with a third-party firewall, you will need to configure Windows Firewall
to allow iTunes to access the Music Store. Read this document for more
information. If you have further questions about configuring the Windows Firewall,
contact Microsoft's Service Pack 2 hotline at (888) SP2-HELP.
• You upgraded to a high-speed or wireless Internet connection.
• A new DSL or cable modem, or even a router, could be the culprit.
These devices allow your computer to access the Internet at a much higher speed,
or route your connection to multiple computers. However, they can also expose
your computer to hackers. To help prevent this, manufacturers of these
products often install firewalls to prevent hackers and viruses from compromising
your system. Although this layer of protection is beneficial, there are
occasions when a device may determine that the iTunes Music Store is a threat to the
computer. If this is the case, you will need to configure these devices to
allow iTunes to access the Music Store. Contact your ISP or the device
manufacturer if you need help configuring your device.
• You switched to a new ISP.
• If you didn't install new networking hardware, your ISP may be
blocking access to the iTunes Music Store. Let your ISP know about this document
which can help your them configure their servers to allow iTunes Music Store
traffic through.
Sincerely,
The iTunes Music Store team
http://www.apple.com/support/itunes/ww/
In a message dated 1/14/2006 8:20:29 AM Pacific Standard Time,
[email protected] writes:
http://www.info.apple.com/kbnum/n300870
Thank you for your quick response. I already tried the link and all
instructions several times.
-The following is my information:
Sacramento, CA
-AOL 8.0 (dial up connection) - (tried downloading 9.0 but always receive
error message)
-The error message received is: iTunes cound not connect to the Music Store.
Network connection was refused. Make sure your network settings are correct
and network connection is active, then try again
Thank you,
Emily
Subj: Re: Connect; Follow-up:
Date: 1/14/2006 8:20:29 AM Pacific Standard Time
From: [email protected]
Sent from the Internet (Details)
Dear Emily,
We're sorry to hear that you can't connect to the iTunes Music Store. Your
experience using the iTunes Music Store is very important to us, and we'll do
everything we can to help you fix the connection issue quickly.
This article outlines the culprits that can cause a connection issue. Please
try these solutions:
http://www.info.apple.com/kbnum/n300870
We hope one of these solutions helped you resolve the connection issue. In
the rare event that these suggestions didn't help, please reply to this email
with the following information:
1. Your city and state.
2. Whether you use a high-speed Internet connection, like a cable modem or
DSL.
3. The name of your Internet Service Provider.
4. The error message iTunes displayed (if any) when you tried to connect.
5. Your approval to reset your password.
Sincerely,
The iTunes Music Store Team
http://www.apple.com/support/itunes/ww/
Customer First Name : Emily
Customer Last Name :
email :
Web Order # :
Support Subject : Connect
Sub Issue : Can't connect
Comments : iTunes Account Name:
Platform : Windows XPSP1
Error Code :
Other Error :
Comments:
The error message I am receiving is "iTunes cound not connect to the Music
Store. Network connection was refused. Make sure your network settings are
correct and network connection is active, then try again". I have been unable to
connect to the music store for at least 3-4 days. I have been using iTunes
since last October, successfully. I checked all my network connections & they
are fine. I am able to connect to AOL. I even uninstalled and reinstalled
iTunes several times, all successfully, but I am still encountering a problem.
Thank you.
Emily
Nice, effective customer service. I'm at my wit's end. I field customer service calls, and answer emails at work, and the general responses from the iTunes response library are ridiculous. Especially, after emailing me twice technical support emails, they tell me they do not handle technical support questions...
Any help or suggestions as to how I should respond to the next email is helpful...
I also forgot to mention I have been able to connect to iTunes since October 2005, and have been unable to connect for almost 2 weeks now. And, yes, I have downloaded the latest version of iTunes. I was advised over the phone to upgrade to XP Service Pack 2, but it looks like SP2 has issues. ANd, no, I did not download SP2, because the customer support rep admitted he knew nothing to very little about iTunes.
Emily

Emily,
thanks for your posting, it just reflects my experience (although I didn't contact the helpdesk, but after what you wrote I think I can skip that part). I am livin in China and buy from the German MS, worked fine until about a week ago when the download of an album stopped just after 5 songs. I have never been able to connect to the shop ever since.
The interesting thing is, that I get a response from their server in the domain phobos.apple.com (phobos.apple.com/WebObjects/MZStore.woa/wa/storeFront) which I would interpret that there can't be a problem which they always list (Antivirus, Firewall etc...)
So will there ever be somebody from Apple who is going to give a better explanation how to solve the problem ? Or are there already too many people buying iPods and music ???

Transferring Music Bought from Nokia Music Store u...

I have bought music from Nokia’s Music Store (specifically, on the Finnish ‘Nokia Musiikkikauppa’). I have downloaded the music files to my computer, and would like to transfer them to my phone, a Nokia N82. In order to do that, I have tried to use Nokia Music Manager (v2.0). I am able to find the songs I downloaded on my PC in the ‘My Collection’ section of Nokia Music Manager, and I can see my phone ‘N82’ in the list below. However, when I go to File -> Copy to Phone, the ‘Copy to Phone’ line is greyed-out, and I cannot use that function. This makes no sense to me. Can it really be that I cannot use ‘Nokia Music Manager’ to transfer music I bought at the ‘Nokia Music Store?’
I partially suspect that this is indeed the case. From the Nokia Music Store help section, I have read “You need to use [Windows Media Player] in order to be able to play, burn and transfer the DRM-protected WMA files from Nokia Music Store.” From this, it would seem that only Windows Media Player can be used to transfer Nokia Music Store music to Nokia phones. However, I simply find it beyond belief that Nokia’s own music manager software cannot be used to transfer music bought from Nokia’s own music store to Nokia’s own devices.
Can anyone shed light on this case?

i had this problem, try doing it through the windows media player. i cannot remember exactly how i did it in the end but i did burn the music to a disc and i'm wondering if i loaded it from the cd in the end?
Nexu 5

Cannot get into Music Store

I have downloaded the latest version of iTunes today and now cannot get into the music store - help!!

go to your settings and make sure the music store is set to work!

Turn Off Music Store

How do I stop iTunes from trying to access the Music Store?
When I turned it on, it said I could turn it back off, but cannot find how.
Aggravating Internet network problem...
iMac Mac OS X (10.4.8)

Thanks. I can't find that.
I did find this, though. I don't think it is the exactly right way to do it, but at first blush it seems to have worked:
'Disabling Podcasts, Radio, Music Store, or Shared Music
If you have administrator access to your computer, you can disable access to Podcasts, Radio, Music Store, or Shared Music in the Source list using the Parental Control pane of iTunes Preferences.
You can also use the Parental pane to hide these items in the Source list and not require a password to see them again.
1.
Choose iTunes > Preferences and click the Parental button.
2.
If necessary, click the lock and type your administrator password.
3.
Select an item to disable it. For example, if you select Disable Podcasts, the Podcasts item won't appear in the Source list.
4.
If you want to require a user to enter an administrator password to reenable the items you disabled (or make any other changes in the Parental Control pane) click the lock.
Note: You must be using Mac OS X v10.3 or later to be able to password-protect disabling these items. If you're using Mac OS X v10.2.8, you can hide the items, but a password is not needed to show them again.
You can also use the Parental pane of iTunes Preferences to restrict access to explicit content in the iTunes Music Store.
If you disable podcasts, you won't be able to subscribe to podcasts in the iTunes Music Store.
Make sure you protect your password. Anyone who knows an administrator password for your computer can change parental control settings.'
iMac Mac OS X (10.4.8)
~From iTunes and Music Store Help
iMac Mac OS X (10.4.8)
iMac Mac OS X (10.4.8)
iMac Mac OS X (10.4.8) Right Way?

Can't connect to the music store - tried most everything - help!

When I try to connect, itunes says it can't and asks me to check my internet connection. Same thing happens when I click on check for updates. Radio works fine. When I put a music CD in my PC, itunes gets the CD info. FYI, Quicktime won't go to update site or bring up launch video. Says that sever is unavailable.
My PC is an HP P4 2Ghz, 256M ram, XP home SP2. All windows and HP software and firmware are up to date. All other communications work fine.
Here is everything I tried:
Disabled Viruscan, Disabled Zone Alarm, checked that XP firewall was disabled. Connected directly to my cable modem (Cox is the ISP). I don't use a proxy server and checked to make sure none was configured
Used MSCONFIG to disable everything but itunehelper and qttask (left all Microsoft services running) - still couldn't connect.
Called Cox and asked if they blocked any ports. They explicitly said that iTunes does not use any ports they restrict.
I uninstalled and installed itunes and quicktime about 10 times, in all combinations. I even used the stand alone version of quicktime - no change. I made sure all privacy, virus and firewall programs were disabled when I uninstalled in installed - still can't connect.
I am able to see the html script when I go to itunes.com/version.xml. I can ping phobos.apple.com and dns reports the IP address as 69.44.123.17. I can ping that address. I have upgraded to the latest itunes of 6.04 (my ipod came with 6.02). My ipod connects fine to itunes and gets the music I have loaded from CD's.
I even tried turning on UPnP in XP. This made no change. I can see packet activity when I try to go the the music store, or when I click on check for upgrades - but I can never connect. My PC appears to be authorized, as I have the option to unauthorize - but I can't do this because I can't connect.
FYI - my daughter's laptop can connect to the music store. She is running the same OS and version of itunes. I set that system up and it is no different from my desktop.
I've exhausted my PC knowlege. Anything I missed?
Any help would be appreciated.

When I try to connect, itunes says it can't and asks
me to check my internet connection. Same thing
happens when I click on check for updates. Radio
works fine. When I put a music CD in my PC, itunes
gets the CD info. FYI, Quicktime won't go to update
site or bring up launch video. Says that sever is
unavailable.
My PC is an HP P4 2Ghz, 256M ram, XP home SP2. All
windows and HP software and firmware are up to date.
All other communications work fine.
Here is everything I tried:
Disabled Viruscan, Disabled Zone Alarm, checked that
XP firewall was disabled. Connected directly to my
cable modem (Cox is the ISP). I don't use a proxy
server and checked to make sure none was configured
Used MSCONFIG to disable everything but itunehelper
and qttask (left all Microsoft services running) -
still couldn't connect.
Called Cox and asked if they blocked any ports. They
explicitly said that iTunes does not use any ports
they restrict.
I uninstalled and installed itunes and quicktime
about 10 times, in all combinations. I even used the
stand alone version of quicktime - no change. I made
sure all privacy, virus and firewall programs were
disabled when I uninstalled in installed - still
can't connect.
I am able to see the html script when I go to
itunes.com/version.xml. I can ping phobos.apple.com
and dns reports the IP address as 69.44.123.17. I
can ping that address. I have upgraded to the latest
itunes of 6.04 (my ipod came with 6.02). My ipod
connects fine to itunes and gets the music I have
loaded from CD's.
I even tried turning on UPnP in XP. This made no
change. I can see packet activity when I try to go
the the music store, or when I click on check for
upgrades - but I can never connect. My PC appears to
be authorized, as I have the option to unauthorize -
but I can't do this because I can't connect.
FYI - my daughter's laptop can connect to the music
store. She is running the same OS and version of
itunes. I set that system up and it is no different
from my desktop.
I've exhausted my PC knowlege. Anything I missed?
Any help would be appreciated.
I have the same problem. If you ever find out why-could you tell me???

ITunes music store won't let me sign-on OR redownload my bought music! HELP

ok, i lost all 700 songs on my computer and i bought about 50 of them and it will not let me sign-on to try and reload my songs that I bought. when i sign on my AOl name to go in the music store it said that the passwrod is wrong or the screen name is wrong but, that is the screen name i use to get on-line. i need a answer please help

i have the exact same problem--i can play my music but i can not purchase from the store--does anyone know what goiong on with it?

Help - I can no longer access the music store and I am rubbish on computers

I know this topic has come up before on this forum but I had trouble following it all! I just upgraded mt itunes (big mistake) and now I can't access the music store. When I try it says that the network connection was refused. I am running Norton but even with eveything disabled it didn't work. I ran diagnostics and got the following:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
TOSHIBA Satellite A100
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2007-12-17 16:25:55.
Video Display Information:
ATI Mobility Radeon X1400
ATI Mobility Radeon X1600
Mobile Intel(R) 945GM Express Chipset Family
Mobile Intel(R) 945GM Express Chipset Family
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {7B89FA63-2E9E-4BB7-9D0B-F7C73E66FF1C}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.103
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Mon Dec 17 15:24:11 2007
Lease Expires: Tue Dec 18 15:24:11 2007
DNS Servers: 194.168.4.100
194.168.4.100
194.168.8.100
Adapter Name: {3B75926A-D6EC-4D56-B234-5EBEF8F8D0E1}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 163.1.2.2
Lease Obtained: Sun Jun 24 10:32:07 2007
Lease Expires: Sun Jun 24 14:32:07 2007
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection was refused.
Connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection was refused.
I would be so happy if someone who has a clue about computers could give me some advice!
Thanks!

I'm having the same problem. Please help. Keeps saying internet connections timed out. Internet connection is fine. Can someone suggest an idea. Earlier today it let me start downloading songs now I can't get in

HELP! MUSIC STORE HELP!!!

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