HELP!!MUSIC TRANSFER PROB

My creative zen is FULLY charged but it won't transfer music. Can someone please explain to me step by step how you do so?

Also, make sure that you have the latest Creative MediaSource and its plugins.
<FONT face=Helv size=2>
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.
- (Depending on your product and firmware)
For non-PlaysForSure Zen series: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
or:
For PlaysForSure Zen Touch: Download and install the Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players.
or:
For PlaysForSure Zen Xtra: Download and install the Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players.
or:
For PlaysForSure Zen Sleek: Download and install the Creative Software Suite for PlaysForSure-enabled Creative Zen Sleek Players.
or:
For PlaysForSure Zen Micro: Download and install the latest Creative MediaSource Plugin for PlaysForSure devices (version .00.8) from your product download site.
or:
For NOMAD MuVo series: Download and install the latest Creative MuVo plugin .0.05 for Creative MediaSource from your product download site.
- If it is listed for your product: Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.

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HELP!!MUSIC TRANSFER PROB

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