Help, My 5 year old had just bought Diamonds for £70 on an in house app. What do i do? I really can't afford this.
Please help. My 5 year old has just purchased £69.99 worth of diamonds for a gae on an in house app. What do I do?
You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off', and you may also (depending upon the iOS version on it) have a Require Password setting on the Restrictions screen which you can set to 'Immediately'
Similar Messages
-
My old IMAC is a few years old. Just bought a new one OS X 10.8.2. The old one is OS X 10.5.8. Can I install Lion or equivalent and then synch both on ICLOUD. Or is there another way to synch the two computers.
You can use Migration Assistant in Applications > Utilities to get all your files from one iMac to the other. If you want to upgrade your older model to MtLion you need to have at least a mid 2007 Intel Core 2 Duo with a bare minimum of 2GB of RAM. Then you need to buy the Snow Leopard 10.6.3 DVD , update with
Mac OS X 10.6.8 Update Combo v1.1
at which point you can access the App Store to purchase and install MtLion 10.8 where you would then have access to the iCloud. -
How do I put some kind of parental controls on my ipad 2? My 7 year old daughter just purchased, without my permission, $275 worth of in app purchases in Mall Stars game. Any tips on how to reverse that purchase?
You can also contact itunes support and ask for a refund.
expresslane.apple.com
https://expresslane.apple.com/Issues.action -
I just bought a new mac. I currently have acrobat pro X on my Windows pc that I don't intend to use any more. How can I reinstall this into my mac?
Hi George,
Platform swap is available only for currently shipping version products( in this case Acrobat 11)
Please check Adobe's Platform swap policy at: Order product | Platform, language swap
Regards,
Rave -
Can I transfer a paid subscription to a new computer without paying again?
Hi,
ExportPDF subscription is not for a single computer, you can use it on any machine. There are two ways of Accessing the service , one by Web browser and second by using Adobe Reader. you would just require Adobe Reader or any web Browser.
Please refer to the link mentioned below:
http://forums.adobe.com/docs/DOC-2412
if you have further question please feel free to reply here
~Pranav -
I have had i phones for the last six years and i just bought the iphone 5. I tried to download a paid application and for the first time i am asked to answer my security questions which i don't remember. In order to reset my question i need my rescue emai,which does not exist.can anybody help????
That is normal for purchasing apps for a device not previously associated with your Apple ID.
You will need to contact iTunes Store Support here: http://www.apple.com/emea/support/itunes/contact.html -
Mu Ipod touch is about 3.5 years old and just recently I have had trouble charging it it just says charging not suported thats with USB into a PC, on a docing station and in the car. I can get a bit of charge into it via the docking station before it displays the not suported message. Any idea?
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
This is my first time using this site, but it's helpful so far. Not sure if I need to retype the wording in the Discussion box above, but will do so just in case.
Love Safari's new look, but on my 17-inch MacBook Pro the font on most pages is partly or all is an insipid light blue. I've tried changing all text to black on white to help my 83-year-old eyes, but no luck so far. Any tips?
Ray Dangel
Broomfield, COThe simplest thing to try is a reset.
With Safari running, click on Safari in the menu bar and select Reset Safari ....
If that does not work, go to Safari / Preferences / Advanced.
The selections I have are shown here: -
My macbook is 4 years old, i havent bought any upgrades but now i cant download the new itunes. Can i buy one upgrade and will it work or is there a way to get the new itunes?
Even a four-year-old MacBook should have come with Mac OS X 10.5 Leopard. Leopard can run the latest version of iTunes; it will download and install pretty much automatically if you run Software Update.
You might first have to be sure that you are running the latest version of Leopard, which is 10.5.8. This, too, will download and install for you if you run Software Update. Just keep running Software Update until there is nothing left to download and install (you might have to run it more than once because some updates require previous updates to be installed first).
If you have a version of Mac OS X earlier than 10.5, then you can't run the latest version of iTunes. You will need to buy a more recent version of Mac OS X. You must be running at least 10.4 Tiger, and you can upgrade directly to Snow Leopard from Tiger. Apple still sells Snow Leopard for about $30 and you might find it slightly less at a retailer or on eBay. After upgrading to Snow Leopard, you will be able to upgrade to Lion using the Mac App Store for another $30 or so if your MacBook meets the minimum system requirements. -
hi my name is lacreaticia phillips i had just bought two ipod for christmas an its not letting her play none of her games
Exactly what happens when she attempts to play a game?
-
My 9 year old daughter just recently lost her iPod. Is there any way we can track it., My 9 year old daughter just recently lost her iPod. Is there any way we can track it.
IF she set up find ny ipod on the ipod itself BEFORE it was lost, AND it is on, AND it is connected to wi-fi, then she may be able to get an approximate street address using the find my ipod service.
Otherwise, no.
iCloud: Find My iPhone
iCloud: Find My iPhone overview
iCloud: Set up Find My iPhone -
Just bought Lightroom 6 through B&H Photo Video online and now Adobe says it is "unable to validate this serial number for Lightroom". Any help for me here folks?
If you want to buy the product Lightroom 6.0 from the Adobe Website, then please visit here-
http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_mostpopular.html
And scroll down to the bottom and spot the Lightroom 6.0 to buy the standalone application.
You can buy the application as an upgrade or full product (second red box in the screen shot shows the previous version of the software you own and needed to be selected if you are buying the upgrade Lightroom 6.0 ) in case you have the previous version ( Lightroom 1.0, 2.0, 3.0, 4.0, 5.0 ) serial number registered or noted somewhere.
Here is the screenshot which might help you in buying the product correctly,
You can visualize the first red box where you need to select on the drop down to make the purchase as an upgrade product or the full version of the application.
If you have the qualifying product ( Lightroom 1.0, 2.0, 3.0, 4.0, 5.0 ), then it would cost you just $79 else $149 in case of full installer.
Try, it might help you get over the plight of buying the product.
Thank you so much. -
i've just bought elements for my mac. but now i have no idea which one to download!!! help!!!
Unless you purchased from the App Store, try this link alternative link and validate with your 24 digit serial number - click here for PSE downloads
-
My powerbook g4 (about 6 years old) has just started freezing up--mostly when I'm in Apple Mail, but not always. I have been restarting and it seems to work fine. Any ideas what it might be? I just repaired permissions.
thanks!
Anneaflipflopper wrote:
Yes, it has been running slow. If I do that will it erase what is stored on the hard drive?
Thanks,
Anne
Tom wants you to run Disk Utility from the install disc and then select your boot volume and then click "Repair Disk" to check and correct any directory problems. That will not erase any data files on the disc. If Disk Utility actually makes repairs, do another "Repair Disk" operation, as sometimes one repair will uncover another error. Stop when it gives the volume a clean bill of health without making any repairs. Then restart the machine and see how things work. -
my 9 year old used my password to make a purchase that she thought was $0.99 and it was really $99.00 and I just got the email. It tells me that this purchase is not eligible for a refund so am I screwed?
If the iTunes Store has replied to your request and told you that they cannot refund your money, then yes, I'm afraid you're out of luck as regards this purchase. To prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPhone. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
http://support.apple.com/kb/HT4213
Regards.
Maybe you are looking for
-
Hi Experts, Currently in my custom program I have an issue regarding downloading ALV to excel file where one of the fields in the report will output more than 400 characters which is in Chinese characters and this field already type to string. The pr
-
It seems like the data model in sql workshop (where is shows a diagram of linked tables) is very useful. Has anyone built anything like this in their application or is there an example out there somewhere of how it was done in the sql workshop. Somet
-
Generic Connectivity -Oracle(10gR2) to MS SQL server - Creating DSN
Hi, I am trying to connect Oracle 10gR2(10.2.0.4.0) on linux x86 to MS Sql Server on Windows XP I am referring the Metalink Note 264567.1 and using DataDirect ODBC drivers for the same I have a question here Do I need to create the System DSN on wind
-
Programmatic access to multiple backend systems using adaptive RFC
Hello, The following link http://help.sap.com/saphelp_nw04/helpdata/en/af/84a34098022a54e10000000a1550b0/content.htm talks about the support to map multiple backend systems by specifying the backend system as URL parameters in a webdynpro applicatio
-
Ipod will charge but wont update?
I have a 30 GB Video, and it usually updates but i cant get it to anymore. I think it might have somehing to do with my sistser having an ipod on the same computer, on a different user name and folder. it usually will let me update when shes not logg