Help, my Acrobat 7.0 standard wont open, "plug-in failed to initilize" Can anyone help?

Question

Hi Everyone, im really stuck and not too good with all the tec stuff. My Acrobat 7.0 standard has been working fine for a few years and studdently over the weekend it will not open and gives me the followig error:
"there was an error while loading the plug-in "updater.api". the plug-in failed to initialize"
Does anyone know of any solutions to this problem? Could I uninstall and reiatall or is there an easier way? Apparently although I said 500USD for the product there is no support availabel on the phone unless I upgrade so Im in a bind.
All help would be greathfully accepted.
Thanks for listening
Ciara

Answer 1

Hi Imwaves,
I repaired the adobe files through the control panel add/remove program and got it up and running but your experience explains why.
I aldo run avast free software and while I have now scanned the adobe files and there are no virsus there prob was before it was repaired...im now doing a full scan of my conputer.
However as you suggested i did check the virus chest and also found soap.api in there which had been removed on 2nd June. I think the virus tricked avast into removing the soap.api file so as to render the program useless.
At least we have gotten to the bottom of it and hopefully it may help ithers who have experience the same thing. Thanks for your help
Cheers