Help. my address book is out of Whack!

I was syncing between two macs and now may adress book has jumbled all the emails and some of my contacts have 40 emails of other contacts including the original one . is ther a way to clean the address book up?

Unfortunately I've had to do it manually twice !. Tried find duplicates but that made it worse. I only have 8700 contacts ;-O
Enio

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Issues with Global Address Book and Out of Office saying Exchange is Offline.

So we have an Exchange 2010 server that has been running fine for quite a few years. We recently changed our firewall to an ASA 5510 and created all the firewall rules necessary to have email work through it. Everything works fine so naturally we thought
everything was good to go.
Then I started getting messages that the Out of Office wasn't working an that when users where trying to set their away message they would get a message from outlook that the exchange server was unavailable, yet when I
check the outlook client it would say Connected to Microsoft Exchange at the bottom. I thought this was crazy so I started looking further into it and it turns out that the name for the server owa.xxxxxx.net points to a public address, which of course lives
on the outside interface to the ASA. In ASA world it doesn't like private space (ie. 192.168.x.x) talking to the outside interface and drops the packets, where our old firewall did not. So as a short term fix I had the users using OWA site with a internal
address to set their out of office message. This worked fine until today when I rebooted the email server and started getting support calls saying that when users where selecting the To: button in a new email that once again they were getting messages saying
that they were not connected to exchange, yet they once again outlook said they were. I then started playing with the host name owa.xxxxxx.net again. This time I changed the hosts file on a box and pointed the internal IP of the exchange server to that
host name. Restarted the outlook client and things started to work as they should. I have played with split DNS to see if this would help so I wouldn't have to do this with every client in the network, and it was promising until I realized that we many hosts
that use this domain and an external DNS server that takes care of these requests that now the internal users will never reach. Funny part is that if we take one of our laptops out side the network everything works fine as well.
So I'm guessing that some of the processes that connect Outlook to Exchange use the FQDN of the server or IP address, and that other things such as the Global Address Book and Out of Office use the External Host Name.
Any help to point these request at the Internal FQDN/IP would be great, or if someone can think of another way of dealing with this issue would be greatly appreciated.

Hi Titan,
correct me if i have missed something but are users able to look up contacts in GAL?
If you update (ex mobile number for a user) then run the following commands(one for each line):
Get-GlobalAddressList | update-GlobalAddressList
Get-AddressList | update-AddressList
Get-OfflineAddressBook | Update-OfflineAddressBook
Restart Your Outlook in 5 min,then do a manual OAB download.Is info on that user updated?
Does GAL from frm OWA?
if im not wrong,Status and Out of Office use EWS for status update.
Please run the following command:
Get-WebServicesVirtualDirectory -Identity “mailserver01\EWS (Default Web Site)” |fl *internalUrl*
where mailserver01 is the server that is having the issue.
Then please check if internal URL is correct for that server (and those that are having issues.
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work

Address book wiped out all information

My computer didn't crash, but somehow everything that I've entered into address book since buying the computer last November has been deleted.
Is there any way to restore the information?

Welcome to the discussions, KevinNYC.
This sometimes helps:
Quit Address Book.
In folder ~/Library/Application Support/AddressBook drag file AddressBook.data to the desktop. Rename AddressBook.data.previous to AddressBook.data and restart AB. If your contacts are not back quit AB again and repeat the drag/rename process, this time with AddressBook.data.beforesave.
AK

HELP! Address Book database all lost, says "corrupted", won't open.

HELP!
Recently installed Tiger 10.4.3 combo update. Or --- did that FBI virus get me? The same day as update I noticed a bunch of spam in my dotmac email (it's forwarded to Yahoo account). One spam was that FBI scam. As soon as I uploaded the spam attachment to forward to the real FBI site complaint address, my entire address book was wiped out. All files. Now it won't open, even for me to attempt to merge or Sync or to import my backup AB files. Error message comes up after about 2 seconds and it says "COULDN'T OPEN THE ADDRESS BOOK DATABASE. The database is corrupted" with a 'quit' button.
Can I uninstall AB somehow? If so, how? Can I reinstall a fresh version, too?
HELP!

please to help

Contacts and address book wiped out when syncing iphone

HELP!! All my address book contacts on my computer and all my iphone contacts were wiped out after syncing. Sadly, I have never backed up. I've gotten as far as library>app support>address book, but the files are computer mumbo jumbo with bits and pieces of my old info thrown in. Is there any way to convert this to human speak??? Thanks,
Desperately seeking my info back

Contact info is included with your iPhone's backup, which is updated if needed as the first step during the sync process - if any of the data on your iPhone that is included with the backup has changed since the last sync.
If you haven't synced your iPhone again since the contact info was lost with the last sync, do not sync again and try restoring your iPhone with iTunes from your iPhone's backup.
If this restores your contact info, before syncing contact info with the Address Book on your Mac, enter one unique contact in the Address Book on your Mac. Make the contact up if needed, which can be deleted later. This should provide a merge prompt when syncing contact info, which you want to select.

Holy cow help! - Address Book

I lost all the inforamtion in my address book and I don't have a backup. I heard that I might be able to revert my computer to when I was using it this morning before this all happened, can this be done? I lost the information while syncing my address book with my entourage. I lost a lot of important information so please help! Thanks!

Welcome to Apple Discussions.
You may be able to correct this problem by quitting Address Book if it is running, and navigating to this folder…
Macintosh HD:Users:<username>:Library:Application Support:AddressBook
…and moving the file named AddressBook.data out of the folder and either onto your Desktop or into the Trash. Then duplicate the AddressBook.data.previous file and rename it AddressBook.data by removing the .previous suffix.
Launch Address Book, and cross your fingers…

Any ideas why my address book is out of sync with iCloud

I migrated my mobile me to icloud a few days ago. I started with the website, verified that my iOS versions were correct on my iPhone and iPad. Then I turned the service on for my mac, iphone and ipad. The only choice I had was to merge my contacts with icloud, so I accepte it. I have 5,815 contacts. My address book backup is 367MB. Ever since I turned this on, they have been out of sync. iCloud shows 2,355 contacts and my iphone is not update. Also, it took "my card" and seemed to combine it with another business entry I had.
Bottom line, sync is not working and my Mac goes to 100% CPU ever 8 minutes. My system drops to a crawl and I have to wait for it to finish. iCal, Mail and Address book are consuming all the CPU as it seems to be trying to sync. But nothing ever works.
This is very similar to what happened when I turned on MobileMe sync. It completely screwed up my address book and caused a $1200 phone bill while I was traveling in Europe because it would erase my entire address book and try to sync it over and over again.
I just turned off the iclould sync for address book my mac so I could work on my laptop without the CPU going to 100%.
Any ideas?

Welcome to the Apple Community.
It sounds as though you may have exceeded some of the limits of Address Book in iCloud.
Total number of contact cards: 25,000
Maximum size of a contact card: 256 KBMaximum size of a contact photo: 224 KB
Maximum size of a contact group: 256 KB
Maximum size of all contact cards:
Card text: 24 MB
Card photos: 100 MB
Supported file types for a contact photo: JPEG, JPG, BMP, PNG, GIF

Need help exporting address book and emails

Hi everyone; I have a problem that should be easy to answer, yet I've been in contact with several IT people and 90 minutes later still have no answer. As the forum heading suggests, I am using Novell's Groupwise Webaccess. I was given an email address through my University employer, and this is the email system that they use. I have ended my contract with the university and have been given 60 days more usage of Groupwise, but I would like to keep at least some of the information in my emails.
Questions:
1) can I export my address book to... anything, really, just so I can keep my contacts?
2) is there any way I can download my emails?
This extra info may or may not be helpful:
I only have access to the web version of Groupwise
I am using a mac
I have other email accounts, including gmail, hotmail, and outlook. I don't mind exporting this info into any of them.
Thank you for your help!

With only webaccess, it is difficult. However, you can use cut and paste or forward the email to another account. You just have to be creative...and willing to put a little elbow grease into it.
--El
Originally Posted by asulpy
Hi everyone; I have a problem that should be easy to answer, yet I've been in contact with several IT people and 90 minutes later still have no answer. As the forum heading suggests, I am using Novell's Groupwise Webaccess. I was given an email address through my University employer, and this is the email system that they use. I have ended my contract with the university and have been given 60 days more usage of Groupwise, but I would like to keep at least some of the information in my emails.
Questions:
1) can I export my address book to... anything, really, just so I can keep my contacts?
2) is there any way I can download my emails?
This extra info may or may not be helpful:
I only have access to the web version of Groupwise
I am using a mac
I have other email accounts, including gmail, hotmail, and outlook. I don't mind exporting this info into any of them.
Thank you for your help!

HELP-lost address book in dock

I know this must seem trivial to most of you but I'm trying everything I know to get back the address book icon in my dock. Please let it be simple to fix. Thank you to anyone who can help.
Message was edited by: Lynda Salerno

Glad I can help. You can also drag apps off of the doc where they disappear in a puff of smoke, but not while the app is open. An open app is always in the doc.
If you open an app that didn't have a dock icon beforehand it will show up at the end of the Dock on the right, just to the left of the partition. When you quit that program it will disappear from the Dock. If you want to keep it on the dock drag and drop it to another position and it will stay there after quitting the app.

Can anyone help with Address Book problem ?

Hello ! I hope someone can help. I just tried to open my Address Book application, which I guess I haven't done since our upgrade...and I am unable to open the app. message comes up saying: "You can't use this version of the application Address Book with this version of Mac OS X. You have Address book 4.1.2
running os x 10.6.4 for a few months now since my husband upgraded it...???
Any thoughts? I can still hit the Address book icon from within the Mail program in order to address something, but of course you can't edit, etc. from there !
thanks in advance !

Pop in your Snow Leopard DVD then open the Optional Installs folder. Double-click on the Optional Installs package. You can selectively reinstall some applications by checking the ones you want. Check Address Book then click on the Install button.
This will reinstall the original version of Mail. Now download and install the 10.6.4 Combo Updater from support.apple.com/downloads/. This should fix the problem.

Address book, print out of groups

How can I print a header when I do a print out of a group ?

I found this which does the job perfectly, integrated for Address Book:
http://www.versiontracker.com/dyn/moreinfo/macosx/18672
shareware.
roger

Help! Address Book search is broken (on MacBook)

The search function on Address Book no longer works on my MacBook running 10.7.5
There seem to be a number of other related problems. Two of them are:
- Contacts won't open
- Difficult to create new contacts
- Difficult to delete cards
It would be too long to go into details, which seem to change by the day anyway. All I know is it's broken. Is there a way to reinstall? Or do some kind of diagnostic?
Many thanks!
PS: I tried to post a similar discussion last week, but there seems to be no record of it. If you find it (it has the same title) please let me know.

Hello aliapis,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Thank you
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Why is select calendar and address book greyed out? Why can we not select these options?

Why can we not select address books or calendars? Why is this option greyed out in ITunes 12?

You have to make the selection active.
Go to Select>all, then Select>modify>border.
Another way is to use a stroke:
Open your picture file
Go to Select>all
Open a blank layer above this
Go to Edit>stroke(outline) selection. In the dialog, enter the width of the stroke, choose color, place it inside, ok it.
If you don't like the border, delete the layer with the stroke, and adjust to suit, then do it over starting with step #3

HELP my address book has died!

I wanted to help a friend to extract her email addresses from her applemail address book. I exported her contacts to an abbu file, and then exported my own addresses to another abbu file to back mine up. Next I tried to import her abbu file, but the import didn't work and the addresses were not imported, even though it seemed to take time working. So then I tried to restore my own contacts from my own abbu file so that I could continue my own, however my own abbu file did not import back again either and now I have an empty address book. What could have gone wrong with my file import from backup?

Right-click on your backup file and choose Show Package Contents.
Open the Metadata folder and you should find lots of vCards that have lots of letters and numbers as names. If you have what appears to be all of your contacts, then your backup is ok and has what it needs.
If it does look ok, then you might try running it again. If that doesn't work, go into your username/Library/Application Support/AddressBook folder and remove everything. Double-click the backup again and see if it works.
Finally, you can just use manually copy everything that is in the backup package (again use Show Package Contents) into the AddressBook folder mentioned above.
If that doesn't work, try running the Import command in AB and select the backup.
If that doesn't work I don't know what will, but perhaps restoring from another backup.

Address book WIPED OUT

Any helps on rescueing previous backups for my address book? I synced my Treo 650 today (which I hadn't done in a few weeks) and both places wiped my address book clean. I have no idea how it happened. No settings were touched.....

I don't have an answer for you, but here is what I experienced today: (sent to Apple because when I called tech support I got the runaround on this issue!)
My Address Book failed to load properly for about 8 hours. In the online Dotmac Address Book (which also syncs to my local address book on my HD) the list of names was there but no information. On the local Address Book app, the same thing - just the list appeared but no information was in any of the cards. It was working fine until last night.
The other problem it caused was people could not send me mail - they got an auto response from Apple saying they were being filtered. I suspect they were being filtered because their information was missing from my Address Book, and Apple's Mail program put them in the Junk category.
I called tech support several times on 2/15; they said they "do not handle DotMac issues" and I am not sure they even reported the problem. I went to the Apple Tiger support forum and other people have reported the same issue, so I know it is not just me. I did absolutely nothing to fix the problem, and suddently everything reappeared - so clearly this is a bug in the Address Book either on DotMac or on the Address Book app.
please advise! thank you.

Help. my address book is out of Whack!

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