Help! My Apple ID password and username will not let me change.

My Apple ID has changed since my email account was hacked. I am unable to change my Apple ID on the iphone. I have requested an email be sent to the old email address and it does not send. I have tried to change my information by using my birthday, but it does not recognize my birthday using the old email account. My iPad has the new and correct Apple Id, but I am unable to change my iphone's Apple ID. Please HELP.....this is frustrating.

Rescue email address and how to reset Apple ID security questions

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HT4623 My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update. Please help!!!

My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update. Please help!!!

If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup. If you do not have a
          backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

I have a apple ibook G4 and it will not let me download nothing what can i do about this

My Ibook G4 will not let me download nothing

Could you describe the applications, programs, items, or content it won't download?
Given you state the iBook G4 with OS X 10.4.11 Tiger installed, is a dated and obsoleted system, the newest OS X version it could use would be from a retail Leopard OS X 10.5 DVD, then updated with a download file to 10.5.8 from Software Updates. With that (the highest version of OS X any PowerPC based G3/G4/G5 can run) a few more options are available, given support for that newer system (now also not actively upgraded) was from a more recent era and a few browsers, a later but not new Flash plugin, and a few items are still available.
You can get a few later browsers that will work OK in OS X 10.4.11, one is TenFourFox, based on FireFox from Mozilla code; another is iCab, works free -- but asks you to buy license. Others for older PowerPC Macs seem to only support Leopard 10.5.8, such as SeaMonkeyPPC. The coding behind these is different so the people who volunteered to rebuild workable browsers have tried to ecomomize, yet still help us older system and hardware users be able to go online. These browser builds may have limits online, as the web has newer content and some items may not work in the older code. But they do OK. I use the above browsers, as the Safari browser is not supported and sees no later security updates. I have it too.
If you are trying to get a later OS X system, you could only get & use Leopard 10.5(.8) in retail DVD, perhaps from Apple Sales Support for a fee, if available; as a replacement or upgrade. Or look online for retail and not computer-specific install discs; as those grey label discs from other computers won't work in a different series.
You may be able to find a fair value in a previously owned older MacBook, some companies offer them repaired and running, with a limited guaranty of a sort. See OWC online for used computers, or a company such as wegenermedia, who repairs computers, has parts, and some inventory online. Or if you want a later model and are in the market, the Apple special deals page for refurbished models can be found from the online Store page, in the US.
Hopefully you can find what you need.
Good luck & happy computing!

I just put 55 dollars in my account and i cannot remember any oof my questions and it will not let me change the questions or answers. can i some how switch my money to a new account?

i recently purchased a new iphone 5 and it has locked me out from my account because i do not know my security questions, can i transfer the money into a new account or change my questions... i have been locked out from changing my password and other things for the next 8 hours

Hello there, hcheslynn.
The following Knowledge Base article provides a great resource for what to do next after changing your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Particularly for your case:
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
If you still get prompted for your old Apple ID's password, the following article provides some additional troubleshooting steps:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

TS3988 I changed my account information but my iCloud email did not change and it will not let me change it on my ipad or phone

I changed my email and password on my apple account. But iCloud won't change the information and will not allow me to make the change

To change the iCloud ID on your iOS devices, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your data will reappear on your device when you sign back in.
To avoid losing photo stream photos, save these to your camera roll (if not already there) before deleting the account (tap Edit, tap the photos, tap Share, tap Save to Camera Roll).

I recently changed my apple id and I acan not change the apple id on my iphone 4. I am trying to change the settings for user name on the icloud setting on my phone and it will not let me change. Can someone please help me? I appreciate it.

It only has gray letters when I try to change my apple id iin my icloud user settings. How can I change my apple id to my new email address and password? My old one was hacked.

Yes, but if you delete the iCloud account and start again, don't you have to wait 90 days for everything to start syncing?? I've been having this problem for months and no one seems to be able to figure it out. I used to have one Apple ID (which was not an email address) and then when iOS came along....and iCloud, they force you to use your email address as ID ....which actually sets up a SECOND Apple ID. I have a Mac, iPad, iPod touch and iPhone. the Apple techs tried to delete the iCloud accounts so that they all said the same thing (email address ID) but then I had to wait 90 days. the 90 days just passed and nothing is automatically syncing yet. I still think there are 2 accounts but if I delete all again.....it's going to be another 90 days (for security reasons, I was told). This is a real pain in the butt.

I forgot my security questions and it will not let me change it! I tried sending it to my email but it never came. how to i change what email it sends to! please help

i need help

Call Apple. They will ask you some questions, and then reset the security questions for you.

Skype will not let me change my birthday

For some reason Skype got my birthday wrong and it says that today (December 30th) is my birthday when it's actually tomorrow (December 31st) and it will not let me change it. I've tried multiple times on mobile and on my laptop. I click "edit" and I change my birthday to the correct date, but it changes back to the 30th as soon as I leave the page. It's ticking me off and confusing my friends/family. Help is appreciated. Thanks

Hey Fuzzyman0069,
Thanks for the question. I understand that you received a message to contact our iTunes Store Support team. The following link should get you started on the process:
Apple - Support - Topic Selection
https://getsupport.apple.com/Issues.action
Thanks,
Matt M.

HT1918 will not let me change my security questions

I just put my itunes on my laptop and it will not let me change my security questions. When I try to change the questions, it says save and change, but it does not save my changes. Please help, because now I am locked out of purchasing anything from itunes. Thanks.

Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(95491)

My old username keeps showing up and it will not let me recover the old password

My old username keeps poping up the the cloid and it will not let me enter or give me the old passord even though some settings are working propely itunes ect..

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
If this is happening on your Mac, go to System Preferences>iCloud, sign out, then sign back in with your current ID.

HT204053 What should I do when I changed my apple password and apps will not except it?

What should I do when I changed my apple password and apps will not except it?

Find out what apple id was used to purchase those apps and use that password.

Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo. Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?

Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo. Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?

If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?

Hello people,
I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?
Thanks
<Email Edited By Host>

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.

Need help, I have an error message "not enough storage" for icloud and it will not let me do anything

Need help... getting an error message "not enough storage" for icloud and it will not let me get passed the message

See if this helps.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I cannot download firefox. I own the puter. I am the administrator. I never gave it a password. It will not let me run as administrator or as my name. pls help.)

I cannot download firefox. I own the puter. I am the adminis-trator. I never gave it a password. It will not let me run as administrator or as my name. pls help. The "run as pop-up box says: You may not nave the necessary permissions to use all the features of the program you are about to run. You may run this program as a different user or continue to run the program as the current user. Un-filled circle:Current User (HpDV6)Annie Erker. Filled-in circle:Run this program as the following user: User Name(prepopulated):Administrator. Password; OK; cancel

Sounds like then maybe a "friend" got hold of your phone and set a SIM card password. Not much you can do if that is the case if you do not know the password except go to your carrier and request a new SIM card.

Help! My Apple ID password and username will not let me change.

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