HELP! My Audigy 2 does NOT decode AC

Greetings everyone!
I'm having a really big problem here that I need help with. The SBAudigy 2 sound card that came with my Dell Dimension 8400 does not seem to want to decode the Dolby Digital AC-3 audio on my DVD movies. Cyberlink's PowerDVD DX 5. that shipped with the system obviously doesn't do it as it's just a basic version of the program.
I know for a fact that my speakers are set up properly because I have some 5. channel WAV files that play properly when I run them in WinAmp. Plus, I get discrete 5. surround in pretty much all the EAX enabled games I've played so far. So this is NOT a speaker issue.
Now, I've check Creative's extensi've knowledge base and what little documentation was provided with my Dell 8400 for the Audigy 2 (basically, just the Getting Started Demo). EVERY PIECE of information I have looked at clearly states that the ALL Audigy 2 sound cards are capable of decoding AC-3.
However, for some ungodly reason, mine cannot do it. I have explicitly followed the instructions on how to turn on hardware AC-3 decdoding, but for some reason, that DECODER tab wherein I'm supposed to enable AC-3 decoding doesn't exist!!! And I should point out that I HAVE all the latest drivers for my Audigy 2.
So, can anyone help me here?
Mad Cat

Catherina-CL wrote:
If the card doesn't decode AC-3, you should still be able to with an application like WinDVD or PowerDVD, as these can decode the sound aswell (if you set the audio option to 5.).
The specs on OEM cards supplied by Dell can differ from the retail cards, so it's possible yours doesn't support AC-3 decoding. If you can post up the model number (and the first few digits of the serial number), I'll see if I can check this up for you.
Cat
Thanks, Cat, but I'm not up for prying open my PC at the moment. Is there a way I could check the model number without opening up the PC?
On the issue of WinDVD and PowerDVD, you have to pay for the software. Dell ships a watered down version of PowerDVD with their machines that does NOT decode AC3, thereby trying to force you to buy the upgrade to the full version 6 which, upon reading the specs on Cyberlink's website, may or may not have a software decoder for AC3 (the website seems to imply that it can get the speaker system to decode AC3).
Mad Cat
Message Edited by MadCat on 05-03-2005 0:33 PM

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