HELP my audio is not working on my year old laptop

i need help with my audio. it went out and is saying error 39 realtek audio is out. rtkuhd64sys, 6.0.1.6122 any solutions or is something really wrong with my year old laptop speakers?

Hi,
Can you post back with the following.
1.  The full Model No. and Part No. of your notebook ( this can be found on the service tag on the underside of your notebook ).
2.  The operating system you're using ( ie Windows 7 ).
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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