Help! My Blackberry Q10 just deleted my contacts

Help! My Blackberry Q10 just deleted my contacts ... I need urgent help from 303 contacts now I have 204.
Thank you  in advance

you might find it in your email.

Similar Messages

  • Blackberry Q10 - Bluetooth Audio gone / Contacts not shown in HUB

    Dear Blacberry Community,
    I have some questions regarding my Blackberry Q10, that I use since not even a year.
    1. If I buy a mobile phone from a company that wants to be the star in the business world, why do I have to solve any issues with the help from other users? That the company that produces the product is not able to fix it themselves may be part of the problems...
    2. After my last recovery action the phone does not show the name for some specific contacts in the Hub, though caller ID and contacts entry is ok. Still, the Hub only shows only the number.
    3. After an OS software update the phone occassionally failed to contact to my car via bluetooth to play audio files - The hands-free speakerphone always worked and works! But I used to play the MP3 files stored on my phone via bluetooth on the cars stereo system. Similar problem like this.
    Sometimes it works, sometimes the option Bluetooth Audio was not available in the cars built-in stereo.
    After finding no solution in the internet I decided to re-install the phone software. After recovering the phone (and loosing half of the contacts that magically got lost during the backup process, and picking up problem no.2) it worked ok - until it started again, getting worse day by day. Sometimes the music started, but on the phone, not on the car speaker.
    Then came the new software update to 10.2.1.2977.
    Instead of the anticipated fix this update did something unexpected. Now, the Bluetooth Audio function does not work at all, never. I already deleted the bluetooth connection with the car, and reinitiated it, but no change. Phone works, Audio doesn't.
    Which basically means that I do not use the audio function anymore. Which I consider a cool statement, such as driving a Mercedes S-Class, but you can't give the three blondes on the curbside a lift, because at the last inspection the Mercedes workshop accidently removed the rear bench - and then asked you to ask other Mercedes drivers to install it back in.
    Bluetooth Audio connection to bluetooth speakers works, though.
    Anybody a good idea? I'm reluctant to re-install the phone again, since it damaged as much as it fixed last time. And didn't last long.
    How about a software update that, for a change, fixes the problem, instead of creating it?
    Thanks!

    I'm having the same issues.
    My NEW Q10 will work fine for phone connection in my Hyundai Elantra GT(2013). It will connect via bluetooth to similarly enable speakers(Altec theJacket - not the XL) but NO AUDIO through the connected speakers!!! This is quite frustrating. The manual says it supports about a dozen 'profiles'. The Q10 supports APT-X technology, but not many speaker manufacturers support this. The Altec XL-Jacket is twice the price of theJacket. 
    When will BB fix the audio streaming problem? This is a major nuiscence! 

  • Backup Assistant just deleted 900+ contacts from my iPhone4s

    Downloaded the app. allowed access and it up loaded 37 contacts, deleting the other 900+ contacts.
    It also deleted the last year's worth of notes.
    Suggestions on how I retrieve all of the information I've been so careful to maintain for the last ten years?

    I just deleted the app, restarted my phone and no contacts were restored.
    However, after waiting another ten minutes they showed up again.
    Notes have now reappeared as well.
    I am relieved, but still disappointed that the "backup" works so poorly.

  • Q10 just deleted my whole email Inbox

    Can anyone help? I deleted four unwanted emails from my Q10 and it has deleted every email in my inbox including on my main inbox. There was no prompt to delete all emails, no prompt if I wanted to delete them on just the phone ( like the older Blackberry's used to). If it was April 1st I would have thought someone at BlackBerry had a strange sense of humour but this is just the last straw with this utterly flawed device. Worse since the software upgrade by the way!!!

    This has happened to others, and is pretty much unexplainable.
    You can try logging in to your email server on a PC and check the deleted email box or if on Gmail, your "All" email folder.
    You should call 3UK technical support and ask them to escalate this issue to BlackBerry tier two tech support, they will want your device event logs to help determine what happened.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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  • What if I accidentally deleted 1 contact Integrated messages is there a possible way of getting that conversation back?

    Help, What if I accidentally deleted 1 contact Integrated messages is there a possible way of getting that conversation back?

    I'm sorry to learn that an important conversation was deleted in error CDRINGL! As indicated by Snn5 (thanks!), it is not possible to retrieve deleted conversations.
    AntonioC_VZW
    Follow us on Twitter at www.twitter.com/VZWSupport

  • Blackberry Q10 - Deleting Duplicates in Contacts Folder

    Hello.
    I have a Blackberry Q10.  In performing my first sync with my Blackberry Curve 9330, I ended up with many duplicate entries in my Q10 contacts file.  Is there a quick and easy way to eliminate these duplicate entries?
    Thank you for your help. 

    It is pretty easy. Restore all of the contacts to your phone. Change the contact storage to google. Log into Gmail and you can either merge or eliminate duplicates, leave your phone set to sync to google and never worry about it again.
    with Verizon BUA or Cloud, you will run the risk of not all of your contacts being synced and or backed up to numbers within being mixed up to duplicates and triplicates.  Before you do anything though make sure they are actually duplicates as BUA/Cloud has a habit of making 3 contact entries for people with 3 numbers

  • My iphone has just deleted all my contacts without any explanation. Any help?

    Hello,
    My iphone 4 version 5.0.1 has just deleted all my contacts without any explanation. Suddently my girlfriend called and I could only see her number, not her name.
    I went to contacts and there was nobody in there!!! Even more, there are also no contacts on my ipad mini!!!! That's weird. What's happening?
    I have gone to www.icloud.com and although there are some contacts, contacts are not synced with the latest updates, I also don't know why.
    The most important thing in a phone are its contacts! I thought that apple was providing a complete backup solution, but I am afraid it is not reliable.
    What can I do? What can Apple offer to me?
    Is there a way of restoring an icloud copy directly from the iphone? I have thought on restoring and updating to ios7 and ask for icloud to put my backup copy of today in the morning, but it is possible that icloud does another copy and rewrites the 7am working copy. I have disconnected wifi in order to avoid a copy on icloud without contacts.
    Thank you very much in advance for your help.
    Sincerely,
    Jordi

    Hi Jordi,
    I have the exact same problem and judging by the other posts we are not alone. The one thing that seems to be lacking is any official word or support from Apple - a "bury the head in teh sand" strategy appears to be the chosen response from one of the worlds biggest brands.
    I took it to my Apple store and they were about as much use as chocolate over gloves and told me "this can happen sometimes"???? Seriously, this from an Apple Genius!!??!?!?
    I have not had any joy with iCloud back up so I'm afraid I cant offer any help.
    I will be going to Twitter and Facebook to try to get some action from Apple so I suggest we all do the same and create a noise that Apple cannot ignore....

  • Help my daughter just deleted all of my contacts and I dont have a back up

    Can anyone help my daughter has just got and iphone 5 and ended up with my contacts on her phone which she promptly deleted, how can I get them back, they were not backed up

    If your contacts are not backed up or not synced to some other contact manager (for example, my contacts are all synced to my Gmail account), they are gone. Even Apple will not be able to get them back for you.
    You and your daughter need separate Apple IDs.

  • Deleting multiple contacts on Blackberry 8700v

    Hi there, I have just taken over my mates Blackberry and want to delete his contacts before adding mine from Outlook. As he has over 1200 contacts, deleting them one at a time is very time consuming and there must be a shortcut.
    Can someone help please? I have looked all over the internet but cannot find any help on this issue.
    Many thanks

    Hi and Welcome to the Forums!
    Actually, you might want to peruse this KB and perhaps undertake all of the steps...
    KB05099 Steps to take before selling, or after buying, a previously owned BlackBerry smartphone
    Best!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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  • Synchronizing Outlook Calendar and Contacts with Blackberry Q10

    I got a new Blackberry Q10 device and wanted to synchronize it with my Outlook calendar and contacts on my notebook. I installed Blackberry Link on the notebook. But in a pop down menu I was only allowed to choose from 2 pst-files which are not the correct ones. The one I want to choose is in another folder. But how can I select this one to synchronize with?
    Thanks for your help. And sorry for the silly question, but I am only a very normal user without any specific know how.
    Kind regards
    Malika

    Hey MalikaBauer,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    Is the Microsoft Outlook profile that you're currently trying to access on an Microsoft Exchange server or is hosted at a different location?  If so, you will not be able to access that PST with BlackBerry Link.
    BlackBerry Link currently only supports local PST files.
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • My phone is deleting my contacts at random. one minute ill have a contact than I'll message them and than my phone deletes them and its just a number. how can i stop this and get my contacts back?

    since getting my new phone i had to send it out for repair. after only 2 weeks of having the phone. i got a loner phone and restored my phone to the loner, but than a few days after getting this loner phone my phone started deleting my contacts. i couldn't find them and i know i had them. than i turned off my iCloud for contacts thinking that would help. it never. my phone started deleting numbers as i would use them, like i would select a contact message them than right after i hit send that contact got deleted. i figured it was just the loner phone, but since getting my phone back and restoring it it too is deleting my contacts. any way to stop this and get my contacts back?

    It appears that you are using iCloud to sync your contacts, is that correct? Other than turning off iCloud for contacts and then turning it back on again, what other troubleshooting steps have you tried?

  • Help with deleting multiplied contact.

    Had to get a replacement phone....when I sync'd my Back up Assistant it multiplied 1 contact over a 1000 times.  From BuA I have deleted them and tried to resync  however they have stayed on my phone and keep showing back up in my BuA on my computer.  Please help I do not want to have to delete each one separately from my phone.

    DMnc, I can certainly assist with your contact issue so that you won't need to manually delete each contact. I would suggest deleting all the contacts on your Blackberry first. To do this you would need to connect your Blackberry to your computer and clear the Contact/Address Book database from the phone. These steps will vary depending on whether you have Blackberry Desktop Manager 5.0, 6.0 or a Mac, so here is a link to Blackberry with the instructions.
    Another option is to complete reset the device by performing a security wipe. I don't see which Blackberry you have, but for devices with 5.0 software, you would go to Options>Security Options>General Settings>press Menu>Wipe Handheld. For devices with 6.0 software go to Options>Security>Security Wipe>Check emails, contacts, etc. to reset the device.
    Verify the duplicates are all gone from the website. Delete from trash. Afterwards, resync device with Backup Assistant so that it will restore only the contacts on the website.
    I hope this helps!
      MarquiaF_VZW
    Follow us on Twitter @VZWSupport

  • Blackberry Q10 Contacts Issues

    We are having some issues with the Blackberry Q10 contacts and how it merges contacts together.
    All of the contacts needed in the phone are stored in an Exchange account. When we added the Facebook, LinkedIn and Twitter accounts, it added contacts from those accounts as well into the contact list. We do not need these contacts to be synced, but I didn’t see a way to add the accounts without having the contacts sync with the phone. The major problem we are having is that the phone is merging contacts of seemingly random people. It would merge people together with completely different names with seemingly no reason to merge together. This leads to various issues like the wrong picture showing up and the wrong name showing up while making and receiving calls.
    In addition to wanting help with resolving this issue, I have a few relevant questions.
    1)      Is there any way to Unlink all of the contacts so we can quickly resolve the issue of random people being merged together?
    2)      Is there any way to have Facebook, Twitter, and LinkedIn accounts on the phone but without having their contacts/connections synced into the phone’s contact list? 
    Thanks

    As stated you can unlink them one by one. You can also remove Facebook, Twitter etc contacts from the phone book list. By swipping down from the top of the screen, then select settings. There you will see, show accounts in contact list. You can select off to remove Facebook, Twitter etc.
    However if you have a contact in your phone book who is also one of your Facebook, Twitter etc etc friends, those contacts details will be linked together and as stated, you'll have to unlink them one by one.
    Craig Ashcroft Elite UK
    If this post helps you please click the LIKE below the post(s)

  • How can I turn off imessage for just one of my contacts? Me and my husband just upgraded (both had iphone 4), I got the iphone 5s and he got he note 3. All my text to him automatically send as a imessage. Ive tried to delete his contact and then went back

    How can I turn off imessage for just one of my contacts? Me and my husband just upgraded (both had iphone 4), I got the iphone 5s and he got he note 3. All my text to him automatically send as a imessage. Ive tried to delete his contact and then went back in and reentered it but that doesnt work.

    Have your husband text the word "stop" to 48369. This should take his number out of the iMessage system.
    Go into your settings under messaging and make sure the box to send as an SMS if iMessage is unavailable is checked.
    Hopefully this will get your messages sending/receiving to each other.

  • TS5347 ive managed to delete some contacts from my phone and i need to restore these contacts.  My icloud has deleted them already.  what can i do to get the last back up contacts? Please help

    Hi
    Ive managed to delete some contacts and i would like to restore however when i went on i cloud contacts it had already updated and the numbers i deleted are not their.  Is there anyway i can get back a old back up with all the contacts i need?  please help

    bechosken wrote:
    My friend wanted to get some music off my itunes
    This is called "stealing". You do not have the legal right to give her the music you have in your iTunes library unless you are the copyright holder.
    when syncing it it said she had to update her phone software first
    That's not quite what it said.  Someone should have paid more attention to the great big warning about the possibility of losing data if the phone wasn't backed up.
    We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!
    It restored the backup that was made on your computer 6 months ago, which did not contain those photos. You're wasting your time trying to find them on the phone. They don't exist.
    Hopefully, your friend syncs her phone to her own computer on a regular basis. She needs to plug her phone into her computer and restore it from her last backup. That will restore it to the state it was in when the backup was made.
    She also needs to get in the habit of extracting the photos on a regular basis, like she would from any other digital camera.

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