Help - My computer doesn't recognize the ipod nano

I bought a new 4GB nano yesterday. I plugged it in and charged it with the USB. It does not show up on itunes and I can't eject it. My 2GB nano works fine. Am I doing something wrong or is there something wrong with the nano? Thanks.

I got a new nano 4GB for my son. It shows up on I tunes with a padlock symbol at bottom of screen. I can't do anything with it on I tunes. I have a shuffle and any music from that transfers onto the Nano. He can here music through the Nano but can do nothing on the I tunes page.
HELP

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