Help! My computer won't read iPod anymore...

but my brother's computer will read my shuffle. It will read it in iTunes, and windows itself recognizes it. I don't understand why my computer won't recognize it (when it used to) anymore. The only thing I can think of is that I had to restore my computer to factory settings last week, but since then I've reinstalled/updates iPod/iTunes software. I know it's not my USB port because it's reading my digital camera and jump-drive. Can anyone help me with this? It's 6 months old, so Apple won't give me support.

Thanks for responding. I did restore my computer. I can't open the link you posted. Claims that http://info.docs.apple.com/article.html?artnum=61711 can't be found.

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