Help!  My Creative Cloud App Isn't Working - Windows 8

Hi, I have Windows 8 and can't get the Creative Cloud app to open properly.  The window opens, but there's no information there.  I don't know what to do

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Similar Messages

  • My Creative Cloud app isn't launching?

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    App doesn't open | Progress wheel spins continually

  • Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

    Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

    the cc desktop app is used to install and update cc programs (and a few other thinigs).  but that does not include 'opening' the installed programs.
    click your start button or your program files directory to find the acrobat executable to launch acrobat (and any of your other apps, adobe or otherwise).

  • Extended vacation with no internet - will Creative Cloud apps continue to work?

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    Note that since Adobe's new CC version came out in June, now an Internet connection is only needed once every 99 days for annual memberships:
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  • Creative cloud app, updating cc products windows 8.1

    Hi, i recently upgraded to windows 8.1and reinstalled  my adobe cc products, however i have noted that everytime i update using the creative cloud app nothing happens, it detects some of my products needs updating and when i click update and it verifies that all of my adobe apps are up to date, and i open up lets say photoshop,  when i click around to see the new features, none of them are present..... The update had no effect, and when i check the product version of Photoshop, it says version 14.0 instead of 14.1....what's going on?....and creative cloud app says im up to date.

    CC desktop lists applications as "Up to Date" when they are not
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    and/or
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    -http://forums.adobe.com/thread/1398961?tstart=0
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  • Creative Cloud App is an empty window.

    I just upgraded from a single-app license for Illustrator to the full Creative Cloud suite.   Downloaded and ran the Creative Cloud app, and all i have is an empty window....  Please help.
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    1.  quit the app (from the task bar) and relaunch.  if that fails:
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        Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder.  To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.

  • Creative Clouds App won't work!

    Everything else works for me except the app when it says "download error" and then choose "get help" or "try again" which I have printed about 1000 times. I can not update my adobe programs which I have to do. There is no help available in Swedish and I'll get help from someone in the chat, I still have everything installed in English in order to be able to go into my computer and see what's wrong. Is there anyone who can help me?

    Hi saraevelina,
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    Creative Cloud - Download error - stubborn error
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  • My Adobe Creative Cloud apps won't work

    I just installed the apps from Adobe Creative Cloud.
    When I launch the apps they'll start up but they'll close right after.
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    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • All Adobe Creative Cloud apps fail to work, creating new user Home folder fixed it.

    We have Adobe Creative Cloud device licenses.    I had a user contact me yesterday with these problems.
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    None of these worked:
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    Deleted ~/.adobe
    I fixed permissions on the user's home folder.
    Renamed user's Home/Library to LibraryBak.
    Uninstalling and reinstalling CC.
    What finally worked was creating a new user and copying the contents of the broken user home directory over, except for Home/* level hidden files. (eg: .adobe, bash_history)   Basically I just copied over the visible folders and used the Terminal to copy of the hidden ~/Library folder.
    Does anyone have any idea what the exact cause was?  What file/folder could've been deleted to fix this instead of the longer route I took?

    This wasn't answered and I see that it's still not resolved.

  • I downloaded Photoshop CC and I can't get it to launch from the Creative Cloud APP and it's not showing up in my applications folder.

    How do I launch this program??

    Speedform562 please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html for information on how to open Photoshop CC.

  • I can't get to the Creative Cloud app

    I can't get to the creative cloud app. When I open "Creative Cloud" - the window opens and then immediately minimises. When I maximise - there is a weird small window in front of the CC window, which you can't close (it just displays the CC icon). I can't alt-tab to the window behind. Very frustrating. Any ideas? I am running this on Win8.1
    Cheers
    Tom

    Speedform562 please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html for information on how to open Photoshop CC.

  • My Creative Cloud App said i've install the Photoshop CC but the photoshop doesnt in my computer

    then the photoshop it is not in my computer, someone help me please

    Tmartin24 please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html for information on how to open Photoshop CC.  You can find more information on how to install and remove the Adobe Creative applications included with your membership at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • CCP installed softwares not detected by Creative Cloud app

    We've noticed this way back when Adobe Creative Cloud Packager was first launched but it's been getting annoying lately as our company has been hiring new staffs (like massively).
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    Ashubijalwan1 please acknowledge you received my reply and you understand the problem.
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  • Creative Cloud Apps Telling Me I am in Trial Mode. Help!

    First time I have had an issue with my Creative Cloud subscription apps. My account is in good standing since May. On a Mac running 10.6.8
    As of this morning, when I try opening any of my Creative Cloud apps, I receive a notification saying "Sign In Required" -- We will now register your trial to your Adobe ID.
    I installed the most recent updates on Monday, Dec. 17. After installation, I had no problems opening the software.
    This morning, I launched Adobe Photoshop CS6 (ver 13.1.0) with no problems. Then, when I went to launch Adobe Illustrator (ver 16.2.0) I received the dialog saying "Sign In Required" for all my apps.
    When I click the "sign in" button, it opens the apps in "tryout mode". When I quit and reopen Photoshop, InDesign, Illlustrator there is a window asking me to either license the software, or continue the trial. When I click "License This Software," it tells me sign in is required so I hit "sign in." But this then prompts me for a "serial number" -- which Creative Cloud subscribers don't have. And now all of my software is doing this.
    Please...any help would be appreciated!!

    Spoke with a very nice gentleman from Adobe Creative Cloud support.
    He suggested, when you get to the "Sign In" page, to click "Not my Adobe ID" and it will take you to a page to sign in with your Adobe ID.
    This worked!
    He said that the recent updates had caused a glitch that was a "known issue."
    Hope this helps someone else!

  • I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no l

    I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.

    This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Mylenium

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