Help! My creative zen micro won't turn on/charge/anythi

The last time I turned it on, it showed the CREATIVE logo and stayed like that until the battery died (It may have been around 2 hours or so...) but now it won't turn on, it won't show the blue lights when it's plugged in (and yes, it's plugged in properly) and I can't access it from my computer.
Please help!!

First thing to try is connecting to another PC. What's happened is the battery is flat, but I assume that it should recharge from flat even via USB.

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Creative Zen Micro won't turn

Creative Zen Micro -
When I plug the usb into a computer, it has the charge icon in the top right corner of the screen. If I attemp to turn it on, while plugged in, the creative sceen come on, and then dissapears. When it is not plugged into the computer, I get no repsponse what so ever. I haven't attmpted to reset it. Any ideas? Thanks for your time.

Try starting the player into Recovery Mode, see if that works:
Ensure that the Zen Micro is turned off.
Remove the battery.
Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the rescue mode appears. 
The following options will be displayed:
) Clean Up (Performs a disk scan on the players harddisk)
2) Format All (Formats the players harddisk - Note: all contents will be lost)
3) Reload OS (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Zen Micro) Caution: Do not select this option until a firmware update has been downloaded onto the PC
4) Reboot (Reboots the device).
If you can get into Recovery Mode, try the Clean Up first.
Cat

ZEN Micro won't turn Off and now won't turn

Hi Everyone, hope you can help me out here.
I have been using my ZEN micro for about week now and it was at first working fine.
Then it started not turning off, so i had to pull out the battery.
This is obviously very annoying, but it got worse over time.
It now won't turn on unless i switch it about 30-40 times.
What is going on, is there a way to fix it and is anyone experiencing the same problem?
Thanks very much,
Fern

FernIe, I have the exact same problem, although now my Zen Micro won't turn on at all via the switch.
My Zen Micro is 5 months old and its only been over the past few weeks I've been having problems. It started with having to hold the switch in the power on position for a least 30 secs and trying it at least 5-0 times before the player would turn on, and having to remove the battery to turn it off. Now, not matter how many times I try the switch or how long i hold it for, the player won't turn on.
The battery is fully charged and I have never had problems with the headphone jack, and I haven't dropped it or done any damage to it that I think could be causing it. I'm having to turn it on by plugging it into my computer through the USB cable and then unlpugging it once its on, it's a pain doing this and means if I want to use it later I have to keep it on, muted, in my bag all day with the lock turned on (that end of the switch works) then once its turned off I can't turn it on again until I get near a computer again.
I've searched the discussions and knowledge base but haven't found an answer. I've just emailed the support team and I'm waiting for their response, would be interested to know what they've told you.
Just letting you know your not alone and I feel your pain!
Jen

Creative ZEN Micro won update firmware

I have Creative ZEN Micro and i cant get it to update i do everything right but it doesnt have enought battery power. and i cant get it to charge. so wat do i do

Try starting the player into Recovery Mode, see if that works:
Ensure that the Zen Micro is turned off.
Remove the battery.
Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the rescue mode appears. 
The following options will be displayed:
) Clean Up (Performs a disk scan on the players harddisk)
2) Format All (Formats the players harddisk - Note: all contents will be lost)
3) Reload OS (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Zen Micro) Caution: Do not select this option until a firmware update has been downloaded onto the PC
4) Reboot (Reboots the device).
If you can get into Recovery Mode, try the Clean Up first.
Cat

Creative Zen 32GB won't turn on, won't reset, won't do anyth

1. Make sure to state what player you have, and the firmware version.No idea the firmware version, the Zen won't turn on. I have the Creative Zen 32GB, bought in April, 2008.
2. What you have tried so far to solve the problem.Plugged it in using the USB port to the computer. Tried the reset hole. It won't turn on or respond or do anything.
5. Also add any other information that relates to the problem. The more information you give the more likely the problem will be solved quickly. Last week, I had to do the 'clean up' option after using the reset pin hole and another problem was fixed (that problem was that none of the music files were able to be seen via my computer). Then it worked fine, but now it won't turn on or do anything. The last thing I did was upload songs to it using Explorer, and re-labeling individual tracks by cleaning up names, album names, etc. Help, plz!?

i just got back from the mall.i visited the electroworld branch from which i purchased my zen. i explained to them what my problem is, at first they recharged the player in a usb port in front of me...then they also reformatted it too...told me to stick to the firmware that came with the product..the player responded and thanked them..but hr later, it blacked out again..i came back to the store manager showed him my zen ( he couldnt deny it doesnt have a problem ) and within minutes told me...they are going to give me a replacement. (the diagnosis was AUTO-OFF). they did and im very thankful. right now im charging the new player and hoping...i mean really hoping that this zen works. because im not going to waste my time again even with that warranty. if this zen is defecti've, im gonna li've with its defect..but im going to save up for the fruit's company in my next purchase..better yet why not a new pda...i can play music files in it, watch movies, save medical books etc..

My Creative Zen 20GB won't turn

Ok, here is the problem. Up until yesterday, my creative zen 20GB (Not Touch, just the normal Creative Zen 20GB) was working fine and i was really happy with it. But then all of a sudden, it wont turn on. The strange thing is, when i plug it into the power adapter, it works, but it won't turn on when i press the power button. Instead, I have to wait for about 4-5 seconds and it turns on by its self, without me pressing anything. And when it does boot up, it acts as if i have just rebooted it, even though I haven't. And if i try to pull out the while it is on, it just shutsdown automatically. The power status icon is that funny little one that means it is fully charged and even if that icon is somehow wrong, and my battery is completely depleted, i had it charging all last night, so it must be at least a bit charged. Another strange thing is that it wont charge or turn on by its self (like it does when i connect it to the mains) when i connect it to the computer.
I have tried re booting and doing a disk cleanup but to no avail. I dont think it could be because i have left it charging because of the sights that i've seen, they all say that lithium ion batterys stop charging when they are fully charged, so i dont think i could have stuffed it by leaving it plugged in.
In summary, I am really stumped, any help would be appreciated but i fear unless it works its self out, i might just have to take it to get repaired.
Thanks
Nik
p.s please be quick in replying as i leave for holidays tomorrow and i wont be able to get to a computer for a while so i would love to have this resolved by tommorow

It would be difficult to determine if it's a confirmed battery problem, sicne the Zen 20GB's battery is built-in. However, from your description, it seems to be a very likely battery problem. Even a possibility of a damaged battery. Hence, I would advise that you call up customer support to determine the true cause of the problem. Oh yes, have you even left your battery fully discharged for say a week or something?

Creative zen 4gb won't turn on manually and acting stra

My Creative zen 4gb can only be turned on when I connect it first to the computer, and after that, I can turn it on without the use of a computer. But if I don't use for a few hours, it won't turn on again, and I have to connect it to the computer again ( I can turn it on again, if I had just turned it off though). Even if battery is full, I get the same problem. ?I've also used the recovery tool to update the firmware, nothing's changed.
I've also done a clean up and reboot of the player. I still have the same problem. I've also noticed now, after doing all these things that when I play music, after a few songs, maybe 30-40 minutes after, it turns off by itself, and if I get to turn it on, it'sdoes a rebuilding of the files. ?Any idea how I can fix this? I've only had this player for a month or two only. I haven't done a format though... Thanks.

hello, sorry, i dont think i made myself clear. I meant by pulling on the on button for a split second will either make my device flash a blank white screen, or the side of device will display blue( like it will if the device was on) ?and the sound will fuzz for a sec, but neither of these will result in the device starting up. i just want the wonder if that is normal and will that damage the device.
ps.
i already know The correct way to start up my device is to pull down on the button for 2+ secs.

Creative Zen 8GB won't turn on or charge

? I first bought my Creative Zen approximately 2 years ago in Dixon's in Dublin. It was almost a year old when it stopped turning on and charging. Dixon's promptly replaced this player.
The replacement player was about 3 months old when the radio stopped working, around the time of a firmware upgrade, so I assumed this was the cause of the problem and that it would be fixed in a later firmware upgrade, so I ignored it.
In the last week th player has stopped working, in similar circumstances to the first one. I have purchased many Creative mp3 players for family and friends as gifts, since the 258MB MuVo TX FM, which survi'ved a trip through a washing machine. Presently there are two Zen V Plus players and multiple Travelsound units in my house and I don't particularly want to charge brand loyalty.
I believe the player is no longer in warranty, so what are my options as regards getting it repaired?

, Have you tried all the trouble shooting suggestions? http://forums.creative.com/creativel...thread.id=2477? If so this Ebay seller has a repair listing. They are in Scotland http://cgi.ebay.com/CREATIVE-ZEN-MP3...634.c0.m4.l262

HELP! Creative Zen Micro driver NOT installing in

Hi all,?I just got this Zen Micro 6gig. My system setup:?MS Windows XPWMP 0?Zen firmware v2.20.05?I installed the CD based driver?for the unit and then rebootedand plugged in the ZEN. Anyways, I plug it into my computer with the USB cable. It pops up'Zen Micro' and then prompts me to install driver. I choose installautomatically but WinXP does not find any driver for it even thoughI installed the driver from the CD. I've tried driver v.30 AND v2.0 and still a NO GO. Is there another way to install these drivers? perhaps direct XP to theactual location so that it can install as prompted?Very frustrating experience...after using Nano mp3 players that just plug n play.

i tried installing from windows/INF and no luck there... the ONLY way it was recognized was when I configured the zen as a 4gig portablestorage dri've and that popped up immediately BUT only as storage!?I've reset it.. done the 'cleanup' stuff.. still no go. My XP install is a standard install, no quicktime and no WMP . what gives?I've looked at all pertinent articles but it doesnt seem like there is one specific fix for this.

Help: My Creative Zen Micro 8 GB d

Hi All
I bought this gr8 player from HK in Jun06...it was working fine uptil now..but now comp doesnt seem to recognise it as USB nor does it gets charged..
I tried every faq sol. of creative manual..but it didnt start..when i thought of buying its electric charger in Delhi(INDIA) from listed shops of creative....customer shops say they dont have it...
link for adapter is
http://www.creative.com/products/pro...roduct= 7
even i asked my frnd in Seoul,Korea to get it..and its not thr..
can somebody help me to revi've my zen ?

Did you try dowloading the latest driver for your player? Mine wouldn't show up on my computer either until i downloaded a driver. If this works then you can probably charge your player through the computer as long as it's not a laptop.

MP3 Player (Zen Micro)won't recognize fully charged battery and won't recognize compu

Hi All,
Just wondering if anyone has any ideas for me. I can not download the new firmware until I can get the computer to stay connected to the MP3 Player long enough. The only way I can use the MP3 Player is if it is plugged into the wall. Any ideas of why the MP3 Player will not recognize the fully charged battery?
Thank you?
Kukmeri?

Is it possible that your battery might be worn out or defecti've? If a fully charged battery only lasts a very short period, there would either be a problem with the player cutting off at the incorrect voltage or the battery itself is not capable of holding much of a charge.

ZEN MICRO WON'T SYNC CONTACTS NOW .....

My Zen Micro won't sync contacts from Outlook Li've now (when it did before) .... get an error message:
"CTSync
X Unspecified error"
I'm using Outlook Li've (2003) that is linked to my hotmail e-mail; like I said, everything sync'ed fine before!
I've tried all the new downloads, etc.
I've also formatted the player several times.
I can still syn music, tasks, and calendar.
How do I resolve this issue ... no one from Creative Labs has been able to provide any assistance with the issue(s).

FernIe, I have the exact same problem, although now my Zen Micro won't turn on at all via the switch.
My Zen Micro is 5 months old and its only been over the past few weeks I've been having problems. It started with having to hold the switch in the power on position for a least 30 secs and trying it at least 5-0 times before the player would turn on, and having to remove the battery to turn it off. Now, not matter how many times I try the switch or how long i hold it for, the player won't turn on.
The battery is fully charged and I have never had problems with the headphone jack, and I haven't dropped it or done any damage to it that I think could be causing it. I'm having to turn it on by plugging it into my computer through the USB cable and then unlpugging it once its on, it's a pain doing this and means if I want to use it later I have to keep it on, muted, in my bag all day with the lock turned on (that end of the switch works) then once its turned off I can't turn it on again until I get near a computer again.
I've searched the discussions and knowledge base but haven't found an answer. I've just emailed the support team and I'm waiting for their response, would be interested to know what they've told you.
Just letting you know your not alone and I feel your pain!
Jen

Help with my Bran-New Creative Zen Micro Photo. [Questi

If you don't want to see the backing of my whole story skip to the bold print at the bottom!I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

Creative zen micro please help me

ok heres the story. st time on my creative zen micro it said firmware problem...thanks to you guys and your help I got it fixed. now it says firmproblem again but when its says that it goes stright to recovery mode and when i connect it the firmware app does not reconize it and says please connect your player. I contacted creative but they said you neeed a recipt and if it said to KEEP RECIPT in big letter on the manual i would have kept it but that was about 9 months ago and they said they can't help. did i just waist $200 for nothing?
this is the 3rd time i posted bout this
NOW WHAT DO I DO? please please please help...
ps sorry for the bad grammer and spelling

I just received the same problem,how do I fix it's

Having big problems with Creative Zen Micro Photo!! I need much urgent help!

Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

Help! My creative zen micro won't turn on/charge/anythi

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