Help: My dock froze while installing Microsoft office: Mac

I was installing Microsoft Office 2008: Mac when the downloader got stuck at a certain point and the estimated time until finish is only increasing and the download bar is not moving. I tried to open up Firefox while this was happening and this resulted in me Force Quitting firefox and left me with a "Frozen Dock"
How should I handle this situation and should i cancel the download for office because their website says that i am entitled to a new product key since the download did not work.
Note: the microsoft office: mac that i am installing is from a disk, not the internet.
Message was edited by: Theisen

Theisen,
Welcome to Apple Discussions.
Your post is a little confusing, first you say you were installing MS Office via a downloader and then later you say you are installing it from a Disc. If you installing it via the install disc the you are doing just that, installing not downloading.
Also when doing an installation it's generally not a good idea to be working in other applications as it seems you were by trying to use Firefox.
My recommendation would be to restart your computer and ONLY run the MS Office installation per the instructions MS provides. Do not have any other applications running. If it still fails then contact MS, you should be able to find the number in the documentation you received with the product. After you have installed it then run updates for it to ensure you are on the most up-to-date version which is currently 12.2.4.
Regards,
Roger

Similar Messages

  • Installing Microsoft Office:mac 2004 Student and Teacher Edition

    I am trying to install Microsoft Office:mac 2004 student and teacher edition.
    I don't know how to achieve this.
    I have tried the Office Setup Assistant but it says "You can't open the application "Office Setup Assistant" because PowerPC applications are no longer supported.
    So, I assume I have to do the "Drag the Microsoft Office 2004 folder to your hard disk to install all Office components" option.
    Being very new to iMac, my question is, "Where exactly do I drag it to?  Which icon along the bottom or should it go somewhere else?
    Any help would be great
    Thanks

    It will not work with Mountain Lion. You need Office 2011 for OS X.
    Office 2004 and Other Applications Don't Work in Lion/Mountain Lion
    If you have Office 2004 which is a PPC-only suite, it will not work in Lion/Mountain Lion. You need to upgrade to Office 2011 - Mactopia - or you can try the freeware suite, Libre Office, that is functionally similar to Office 2007 for Windows except it works on Lion/Mountain Lion.
    You may want to consider as well:
    These two suites are similar to Libre Office but not as current or as well-supported:
    NeoOffice
    Open Office
    And, then there is Apple's iWork suite:
    Pages - word processing and layout
    Keynote - presentation
    Numbers - spreadsheet
    Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.
    As for other software, any PPC-based software will not run in Lion or Mountain Lion because Rosetta is no longer part of OS X. You will need to upgrade to Intel versions of the software.
    (Access to the Mac App Store requires Snow Leopard 10.6.6 or higher and an Apple ID.)

  • HT1338 If I install Microsoft office mac 2011 can I also install Microsoft 365 as well if I can will I lose my Microsoft office mac 2011 when the 365 expires?

    Hi can anyone help im new to MAC
    If I install Microsoft office mac 2011 can I also install microsoft 365?
    If I can will my Microsoft Office Mac 2011 uninstall when the 365 expires?
    How do I install the aforementioned I have purchassed them?
    Thanking you in antispation

    You can probably get a better response by posting on the windows Compatibility forum here:
    https://discussions.apple.com/community/windows_software/windows_compatibility
    We're not uncooperative over here but merely focused on BootCamp.

  • I bought parallels for my mac but unable to install, as i also installed microsoft office mac 2011..but unsure to what to do next.

    i bought parallels for my imac but unable to install as it is asking for a PC harddrive now..., as i also installed microsoft office mac 2011..but unsure to what to do next. I plan to install microsoft flight sim on the pc side....als do I need an  anti virus when I open microsoft format...heard various answers.

    You can probably get a better response by posting on the windows Compatibility forum here:
    https://discussions.apple.com/community/windows_software/windows_compatibility
    We're not uncooperative over here but merely focused on BootCamp.

  • Anyone having trouble installing microsoft office mac home student ?

    keeps saying i have to shut down safari, but even once i've shut safari down it still doesnt go to completion....  :S

    Another point of interest at the end:    If you see a blue, horizontal, oval light on the Dock under the Safari icon then Safari is open.  The same applies to any application for that matter. 
    Clicking the red button at the top left corner of the window does not Quit Safari.  Instead it closes the window.  To properly Quit Safari, click the Safari menu, then click Quit Safari.   Alternatively, Command-Q is the keyboard short cut. 

  • I have Microsoft Office 2011 Student Edition installed on MacBook Pro; Can I install Microsoft Office Windows 2008 onto Mac without deleting Microsoft Office 2011?

    I have previously installed Microsoft Office Student Edition 2011 on my MacBook Pro.  While installing Microsoft Office 2008 Windows; message prompts to delete Microsoft Office 2011.  Is there a way around this issue?

    Office 2008 was a Mac version. The equvalent Win version is 2007. So there is no "Office 2008 Windows." Which version are your trying to install?
    Are you using Boot Camp to run Win on your MBP and want to install Office for Win there? I can't see that being a problem..
    I do know that the regular version of Office Mac won't run properly if the trial version is present. The installer is set up to look for other versions, resumably to keep the trial version and the regualr from clashing.
    Office Mac 2011 is equiv to Office for Win 2010
    Office Mac 2008   "    "     " Office for Win 2007
    Office Mac 2004   "    "     " Office for Win 2003

  • Microsoft Office:Mac for iPad2

    I recently installed Microsoft Office:Mac on my iMac. It came with license to install to up to 3 computers. I want to download it to my iPad 2 so that I can use Excel, Word & PowerPoint on it. Is that possible? Does anyone know how to do this? Thank you.

    Short answer. You can't. Different operating systems. The OS X version of Office will simply not run on an iOS device and there is no iOS version of  Office. There are rumors Microsofty is working on it but no cigar yet.

  • Getting an Error while installing Microsoft Visual Studio 2013

    Hi team
    I am getting an error while installing Microsoft Visual Studio 2013
    PFB error : this version of visual studio requires a computer with a never version of windows
    P.S. I am having Windows  7 64 bit processor , van you please advise  ASAP

    Hi Kanchan Gandhi,
    A similar issue is addressed here, hope it’s helpful.
    http://social.msdn.microsoft.com/Forums/vstudio/en-US/127869c4-7e00-450d-b7fc-1b3cd11ebf07/this-version-of-visual-studio-requires-a-computer-with-a-newer-version-of-windows?forum=vssetup
    This is system requirement of Visual Studio 2013:
    http://www.visualstudio.com/products/visual-studio-2013-compatibility-vs
    If there is anything I can do for you regarding this issue, feel free to post back.
    Best regards,
    Greta Ge
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Error 1704 - Can't install Microsoft Office Home and Student 2007

    Hi,
    I am attempting to install Microsoft Office Home and Student 2007 on my windows 8.
    I ran the setup like normal and it went 100% but froze and nothing else happened.
    I then looked into a few threads and saw that I should run it in compatibility mode. When I did this I got an error message, which stated, "Error 1704. An installation for Microsoft Office Office 64-bit components 2007 is currently suspended. You must
    undo these changes made by that installation to continue. Do you want to undo those changes?"
    Seems simple, but when I click yes, the error message immediately comes back up (which just continues no matter how many times I press yes. So I press no and it ends....
    I don't know much about computers but I need to get my resume in to a job ASAP!
    PLEASE HELP!
    Catherine

    Not without using Windows, CrossOver Mac, or WineSkin.
    (101635)

  • Installing Microsoft Office on 2 user accounts

    Hi
    I have 2 user accounts on a Mac Mini (both administrator)
    I have installed Microsoft Office 2011 with Outlook but it has only shown up on one of user accounts. There was no option to install on both accounts when I installed it.
    Is there anyway to use MS Office 2011 on the 2nd account?
    Thanks in advance
    Jeff

    Disclaimer - For me the Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture very different from that found in most 1st world nations, such as that in the two dominant North American countries. Written language has no tone. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Where was Office installed; in the Mac HD/Apps folder, where it is accessible to all user accounts, or in the Users/~/Apps folder where it is only accessible to the user in whose account it is installed?

  • How do i install microsoft office home and student 2010?

    i need help installing 2010 microsoftoffice on my macbook air

    rosie33 wrote:
    how do i install microsoft office home and student 2010?
    i need help installing 2010 microsoftoffice on my macbook air
    Just to be clear, Office 2010 is for Windows.  Office 2011 is for Mac.  If you actually are trying to install Office 2010, you'll need to have installed Windows on your Mac either through Boot Camp or in a virtual machine.

  • Error message when installing microsoft office

    Error 1935. An error occurred during the installation of assembly component. {837BF1EB-D770-94EB-A01F-C88389A1E118E}.HRESULT:0x800073683
    That is the error message I receive each time I try to install Microsoft office. How can i resolve this issue ?
    I URGENTLY need assistance ! Thank You 

    Tahj, welcome to the forum. Here is a guide that may help you solve your problem:
    https://support.microsoft.com/en-us/kb/902330
    It does mention MS Office, but the programs mentioned are basically the same.
    Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • Installing Microsoft Office on Windows Server 2008 R2

    Can I install Microsoft Office on Windows Server 2008 R2?
    I'm not trying to use this installation from client machines, I just want to use this installation from the same machine.
    It's a Home LAN, I need to develop some applications, but basically, the server should be used as any other machine by any member of the family.
    Each machine will have it's own suite of Office Applications. It's just 3 machines
    Believe you can do it, and you will!!

    Yes, I've done that successfully, but I use the Volume Licensing edition (Professional Plus).
    http://technet.microsoft.com/en-us/library/ee624351(v=office.14).aspx
    If you have a Retail edition, it might not be as successful...
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

  • I am trying to install microsoft office 2010 but it is telling me to proceed I have to remove Safari + Firefox. Is this necessary and ifso how do I do this?

    I am trying to install microsoft office 2010 but it is telling me, to proceed I have to remove Safari , Firefox , is this necessary and ifso what do I need to do + how ????

    It means you have to close them (Quit). Right click them one by one from the dock and click Quit.

  • Installing Microsoft Office properly

    When I bought my mac macbook pro I bought it without office. It had on it already preinstalled a 30 day trial of office that I never used. I recently installed Microsoft for mac on my mbp. Therefore I had both the 30 day trial and the newly installed office. When I realized I had both I went to finder > applications > Microsoft free trial. I double clicked on it and went ahead and uninstalled it. This is where I think something went wrong. The next time (and everytime) I used Microsoft word (or office for that matter) I got the following message “An unexpected error occurred while trying to load the Microsoft Framework from the library.”
    What does this mean? How can I fix it?
    I’m new to apple so please be as simple as possible
    Thanks A lot!

    You can find your answer at the following site:
    http://support.microsoft.com/kb/908466

Maybe you are looking for

  • File adapter-How to set line break in text file-split record into two lines

    Dear Guru's, I have to solve following problem with XML (with mulitiple records) to TEXT file scenario using file adapter. I have to output for ever ONE data record in XML always two identical lines in text file. Second line should have a little bit

  • Simple layout structure for a webshop, need help, details inside

    Studied htmldb for abit. Still abit confused as how it all works. Read the user guide/done some of the examples in the 2day course pdf. Here is the thing. For starters I like to have two regions: sidebar with some kind of tree structure where it's po

  • EDIFACT  to Idoc

    Hi All,         Iam working on EDIFACT to Idoc scenario.I have installed conversion agent, i need a sampe edi file(pref ORDERS) to test the scenario.         can you tell me where to find it. Thanks in advance. Disney.

  • Importing Video from Sony Camcorder

    Hi everyone! I ve got: the right camcorder (Sony DCR-PC2E), the right cable (IEEE 1394) and the PB G4 with IMovie 4. How can I import the data? Everything ist plugged on, the camera runs in the playermodus but the PB isnt able to detect it. my questi

  • What is wrong when my computer says there is an error downloading photos from phone?

    When I connect Iphone to computer to download images it says there is an error and it won't download them.  What is wrong?