Help! My DVD drive wont work when i install iTunes....

I Installed iTunes when i bought my iPod, but my Disc drive wont read any cd's when iTunes is installed. I uninstalled iTunes 4 times now and every time i uninstall iTunes amizingly my disc drive works again.
When iTunes is re-installed it wont read any discs, music cd's movies programs or picture cd's.
Im contemplating returning my iPod for a Zune but i really dont want to have to do that, i love my iPod...
please if anyone can help id really appritiate it...

I typed "install itunes, drive won't work" into the search bar in Apple support and found this:
http://support.apple.com/kb/TS2308

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My cd/dvd drive wont work what do i do ?

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Hello teperepc,
Take a look at this page for trouleshooting your cd/dvd drive not working. About those other programs - do they freeze every time you use them? Do any other programs freeze, or just the audio/video stuff?
Thanks,
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

My CD/DVD Drive Only Works When I Jam the CD/DVD in hard..?

My CD/DVD drive only works when I stuff the CD/DVD in the drive EXTRA hard. If I just try to put in with normal force (that at one time worked) it spins the disc around, makes a spinning noise, and then ejects it. I'm taking it to the Apple Store soon. What should I expect to be wrong and is it fixable? Please share details. Thanks in advance.

Welcome to Apple Discussions!
It sounds like the spring that loads the drive has gotten jammed by something. This can often happen if you use CDs with sticky labels, or do anything to label the discs directly. As a result of issues like these, I've not labeled any discs directly, and instead store the in jewelcases, and purchase them prepackaged in jewelcases to avoid such issues.

DVD drive stopped working after Mavericks install

I have a Macbook Pro (late 08 model) that was running Snow Leopard. I recently did a clean install of Mavericks and since then the DVD drive just spins and ejects discs without being able to read them (doesn't seem to matter what I use. Software, games, audio cds, etc..). It was working fine before installing Mavericks and I can still boot from the DVD drive (old snow leopard boot disc) but it won't read any discs once booted into the OS even though the OS is detecting the drive just not the disc when inserted.
I've tried resetting the NVRAM/PRAM and resetting the SMC as suggested on other forums but like many others with the same issue it didn't help. I also cycled through several drutil commands as suggested to "wake up" the drive but that didn't help any either.
I'm kind of stumped here guys. I could roll back to Snow Leopard but I've got some software thats dropping support so I'd rather be running Mavericks if I can sort out this DVD drive issue. Clearly its not the drive itself since it worked fine before and I can boot from it. Any ideas?

Hrm looks like I might of fixed it. I went back after seeing another post about spamming drutil commands to "wake up" the drive and just spammed them about 20 or so times and the drive started working again.
I'm still very confused as to why it just stopped working within the OS after installing Mavericks (yet I was still able to boot from the DVD just fine). Clearly something is bugged in mavericks. I even came across a post on the apple forums from someone with this issue and it was effecting both his late 08 and early 2013 Macbook Pros.
I'll keep an eye on my own machine to see if it stops working again but for now it seems my drive is "fixed" go figure.

Re: Satellite P - CD/DVD drive has been disabled after installing itunes 8

*Help*! After installing itunes 8 my CD/DVD/RW has been disabled.
This has happened before and I have restored it by deleting the upper and lower filters in the Vista registry but then itunes tells me that "The registry settings used by the itunes drivers for importing and burning CDs and DVDs are missing." and I am unable to burn anything from itunes.
Does anyone out there know how to restore the CD/DVD/RW drive and retain the full use of itunes please?

Have you tried to reinstall iTunes?
Reinstall the old iTunes, reboot the computer and clean by using CCleaner. Then you can install the newest version of iTunes.
If it doesnt work try to remove the upper- and lower filters again. Maybe you should do this after you have reinstalled iTunes.
Last but not least, this could be useful for you:
http://aps2.toshiba-tro.de/kb0/TSB84026P0000R01.htm

Replaced hard drive, what happens when I install iTunes again & update ipod

Due to my hard drive crashing, we had to replace the hard drive. When I re-load iTunes, it will have no songs already loaded in the iTunes library; however, my iPod had a couple of thousand songs on it. First, when I load iTunes and add a few new songs, will they simply add on top of those already on my iPod -- or, my huge fear, will it erase my iPod when I go to update it??? also, how can I copy the songs in my iPod back onto the newly re-loaded iTunes? Thanks!

DO NOT attach & sync your full iPod to an empty iTunes!!!
These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software (Free trial: Mac & Windows)
PodUtil Software (Mac & Windows)
YamiPod Software (Free: Mac & Windows)
PodPlus Software (Windows)
TuneJack Software (Windows)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
Extremely Simple & Free Method: (just to recover the song files – may not work on a Mac)
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to ‘Manually manage songs & playlists’ – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod (or the lower ‘\iPod_Control’ sub-folder)
10 - Click OK
-- The music files should start to transfer back into iTunes with its correct information
–-- This will take some time depending on your PC’s speed and the amount of songs on the iPod
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method.
If you have problems with seeing the iPod within 'My Computer', try again switching your update method to 'manual', detach the iPod, then reconnect the iPod to the PC.
After recovering your Library, strongly consider developing a thorough and frequent backup strategy for just this type of situation (and many other potential disasters).
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/message.jspa?messageID=1822938#1822938

External DVD drive not working with Lombard G3 333

I have an external DVD drive that worked when I had 10.4, but had to reformat HD and now only have 10.3.9, and now the DVD drive does not work with DVDs, it will work with CDs and CDR media, but not with DVD media. My Lombard did not come with DVD originally and I am using a PC Card (Macintosh PowerBook DVD-Video PC Card For PowerBook G3 Series) and it worked before with 10.4, but not with 10.3, any ideas? Also have tried with 9.x, no go either. Any help would be appreciated.
Also, would it be difficult to add a DVD logic board to my Lombard?
Joey

xamdu,
I am reading and replying to this post after first replying to your other post, so a few of my previous comments are redundant.
Regarding the FireWire(?) USB 2.0(?) DVD drive: It is possible Tiger supported your DVD drive but Panther does not. I would give PatchBurn for Panther a try:
http://patchburn.de/download.html
If the above is unsuccessful, take a look at this workaround:
http://www.macosxhints.com/article.php?story=20040330171655882
You can swap logic boards but it does require a lot of disassembly.
Since no version of OSX supports Apple DVD Player, I am assuming you have a third-party player like VLC installed to watch movies. If this is the case, the DVD Decoder PC card is not necessary. If booted to 9.x, you of course will need the decoder PC card but I did not know 9.x's Apple DVD Player supported external drives.

My dvd drive wont read (or even accept the existense of cds) much less burn them. HEEELLLLPPP

my dvd drive wont do alot of the things it is supposed to like burn cds, or even recognize them, also when I went to my profiler it says the drive doesnt exist. as far as I know the model is an MATSHITA DVD R UJ 875. my computer will still read dvds, but if there is a cd inserted, then it makes some aggrivating noises and then spits it out, I know little to nothing about SERIOUS computer work, like firmware patches, or bridges or whatever the terms are. When I try to burn anything, it cycles almost burns, but then, like clockwork. the error messafe pops up that there is an un expected error. I am at my witts end here is there any thing I can do to fix this problem, without spending money I really dont have right now? (I am going to school and it starts this thursdaty) or should I just get my SKS out and fix the problem with a Full metal jacket? someone help. if need be my email is [email protected] Please help me if you can.
Thanks all

Try resetting PRAM…
http://docs.info.apple.com/article.html?artnum=2238
At times it helps with optical drive issues.

MacBook Pro 17"... JUST REPAIRED VIA APPLE STORE ...CD/DVD Drive wont mount disks

Macbook Pro (17") wouldn't boot to desktop/homescreen, so I went to Apple.
They sent me to Micro Center for data recovery. Success.
After that, back to Apple then they sent me to Best Buy for new Hard Drive. Success.
Back to Apple. Everything working ok except that my Adobe Creative Suite programs no longer work.
So I try to reinstall via data CD, as I did when I originally installed the programs, but now my CD/DVD drive wont mount ANY disks!
It accepts them, makes some odd noises, then spits back out. Please help!

I'm confused, why did Apple 'send' you to 2 non Apple places for repairs? Did you buy the product from Best Buy? It doesn't seem like Apple made any repairs, so you'll have to get either Micro Center or Best Buy to repair the issue for you.
How long ago were these repairs?

CD/DVD drive wont take disk...NEW PROBLEM

I went through all the discussion boards looking for someone who had the same problem as me and no one did! Two days ago my CD/DVD drive was working fine, then yesterday I went to insert a DVD and it would take. It goes all the way in, thats right ALL THE WAY in, so I know nothing is in the drive or obstructing it. I can push the disk all the way but the drive wont take it in and read it. I have to keep poking it with my finger to bounce the disk out. It is as if the "grabbing" mechanism is completely broken or something. I have tried re-booting but nothing seems to change it. Please help.

This issue may require some qualified technician to replace the optical
drive; depending on the usage and age of the computer, the unit may
be wearing out or some part in there has failed. And depending on the
age and use pattern of the computer, the hard disk drive may also be
getting weak. {Sometimes, for a little more than the cost of one service
replacement, a second can be performed at the same time.}
If the problem is just some foreign object which somehow got into
the drive, perhaps a good service tech could look inside & see it;
maybe even remove some obstruction, if one exists in there.
Otherwise, the options are probably limited due to the way the drives
are compact and generally the computer would need to be opened
up to get into them. Some independent service techs and small
companies who know Apple products can do a good service and be
able to restore functions. Some may be able to give you a fair price
because they have access to the parts and are knowledgeable, too.
The iBook series takes some effort and skill to get into them and do
repairs, and not cause other damages as a result of this effort. My
suggestion would be to inquire locally, if at all available or likely, for
someone qualified; then inquire farther away. I had a good service
from wegenermedia.com on my older iBook at a good price; and
sent it across the continent via the US Post Office. A flat-rate box
with bubble-wrap & other padding may be adequate...
Estimates are subject to inspection in many cases, and at times,
a part may be prohibitively expensive if the tech or company is
not one who does this work often. wegenermedia is a specialist;
there probably are a few others who do portable Apple repairs in
out-of-warranty computers, to factory qualified specification.
Good luck in this matter, & happy computing!

Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. This is an APPLE Itunes issue. Help!. HPPavillion DV6 64 bit, windows 7

Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community, I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.

My DVD Drive dosent work and its dented and i can't get my DVD out. I have apple care so would I be able to get it replaced?

So I somehow dented my DVD drive for my macbook pro but I tried putting a disc if it would work (stupid idea) It went in but it now wont come out. I've been wanting to get to apple for a while about my DVD drive not working and now my DVD is stuck in there. I have apple care plan so would I be able to take my macbook into the store and get it replaced or parts of it replaced?

Yes, if you are in warranty. Take it in, only Apple employees can speak for Apple ( we are users here, just like you).
Barry

My DVD drive doesnt work

My dvd drive doesnt work, and i want to format the HD, any ideas??? i have an external dvd drive but it doesnt recognice it when i want to install the OS,
... Maybe someone can tell me how. Thanks

Time to take your disc and your computer to an Apple Store or an AASP, I'm afraid. They should be able to reinstall the OS, etc. Have no idea what they would charge but I'm sure that it would not be too expensive.
Clinton

TS3694 Downloaded latest IOS 7.0.2 and it crashed my iphone 4. Now Ive got nothing and it wont restore when connected with Itunes cos Error Message 4005 comes up. Cant find it listed anywhere. Help

Downloaded latest IOS 7.0.2 and it crashed my iphone 4. Now Ive got nothing and it wont restore when connected with Itunes cos Error Message 4005 comes up. Cant find it listed anywhere. Help

Hi!
It looks like there might be some security settings or software on your laptop that's preventing the restore process from working.
Check out this article in Apple's support. It shows you the steps you can take to try to get around error 1611.
Like diesel vdub said, a DFU-mode restore might give you success where a regular restore might not, so maybe you can try that.
What you need to do is put your phone into DFU mode, which is a low-level mode that helps the restore process get a little more done, or it can help iTunes get around certain roadblocks (hopefully like the one you're experiencing!). Your computer will install special DFU-iPhone drivers for it, and then iTunes will see it as a phone that needs restoring.
To get your phone into DFU mode:
Plug your phone into your laptop.
Turn the phone off.
Press and hold the power/lock button. Keep it held in, even after the display turns on and you see something on the screen. As soon as you see something on the screen, start holding the home button as well as the power button, so that they're being pressed together.
Keep both buttons pressed down for 10 seconds.
After 10 seconds, release the power button, but keep holding home until the laptop sees a new USB device. Once you see that, you're in DFU mode, and you can let go of buttons. Your iPhone screen will be blank during it all, even though it's actually on, in DFU mode.
Now your restore should work!
If your phone shows the Apple logo or anything else while you're trying to get it into DFU mode, then something went wrong. Try the steps again. If it suddenly starts up normally again, try reducing the time to a bit less than 10 seconds--try reducing it by about a second at a time. It should work!

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<script src="SpryAssets/SpryValidationTextField.js" type="text/javascript"></script>
<link href="SpryAssets/SpryValidationTextField.css" rel="stylesheet" type="text/css" />
<?php require_once('Connections/drama_database.php'); ?>
<?php
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function GetSQLValueString($theValue, $theType, $theDefinedValue = "", $theNotDefinedValue = "")
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OK, that tutorial is different than what I assume you want. I suspect you want the ability to have users upload images and store the metadata of those images in a database, correct? That tutorial only shows how to upload to a specific location so the image can
be displayed in an iframe.
Search for "php file upload scripts" to see how to upload to a file system and store the metadata in the database.
>and no, mostly i have used the dreamweaver features to avoid it as much as possible
As you are seeing, DW code is very limited in what it can do. It also generates code that is not up to current standards,and is very difficult to work with if you need to modify it. Basically, it's junk. Forget it and learn how to read and write code. There are tons on tutorials on how to get started with PHP. DW Server behaviors only seem like a time saver in the beginning. In the end, you'll end up wasting more time using them than learning how to code yourself.

Help! My DVD drive wont work when i install iTunes....

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