Help my gophone won't work?

I was on the 45 monthly plan and it renews on the 3rd. And I was on the gophone site looking at rate plans and I hit the back button and it changed me to the 60 dollar plan and then I changed if back and now it says I have to pay 45 dollars to activate my my service. But I already payed 45 on the 3rd. And I don't have money until the 3rd. So can someone  please help me get my service back for free.

Hi
I’m sorry to hear that you were accidentally charged for a plan change made in error. I’d be happy to look into this for you and see what we can do! Can you please send me a private message by Clicking Here and include the following information?
Full name
Cell number
Best time to reach you
Thanks!
Charise

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