Help - My iChat AV isn't working
Hey there,
So I appear to have a similar problem to other users - it's error -8, for one thing - but I'm really not computer savvy. I've tried the solutions on here as best as I can, but I'm a bit useless, to be honest. Help would be greatly appreciated, please, as I really need the webcam to talk to my family back home (aaawwww...)
Here are the details: every time I try to set up a webcam session, I get the message 'Failed to start Video Chat because XX did not respond' (XX is my name; I've withheld it!)
And here's my error log. Again, any help would be grand. Cheers!
Date/Time: 2007-08-07 23:05:41.876 +0100
OS Version: 10.4.10 (Build 8R2232)
Report Version: 4
iChat Connection Log:
AVChat started with ID 2661342219.
ctah1976: State change from AVChatNoState to AVChatStateWaiting.
0x175adea0: State change from AVChatNoState to AVChatStateInvited.
0x175adea0: State change from AVChatStateInvited to AVChatStateConnecting.
ctah1976: State change from AVChatStateWaiting to AVChatStateConnecting.
ctah1976: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x175adea0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Hi ctah1976,
Welcome to the Discussions
Your Log says that the ports iChat needs to use are not open somewhere.
Do you have the Mac firewall On ?
If so do the bits at the second pic
Have you set up your modem or router to allow iChat through ?
If not us device(s) you are using.
Do you know if your SIP offers a Internet Phone Service (VoIP) ?
This uses a protocol called SIP the same as iChat does and iChat gets blocked if the SIP is trying to get extra money for this service.
Normally telling them that is blocking an application you are using gets it sorted.
1:34 PM Wednesday; August 8, 2007
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