Help! My iMessage doesn't work on my new iPhone 5s, I've changed my sim twice, but iMessage only works with my Apple ID.

Recently got a new iPhone 5s and the iMessage doesn't work. I tried the sim in another phone and it didn't work either so I put a completely new sim in my iPhone and iMessage doesn't work. It will only work when I use my Apple ID for received messages. I don't know what to do. I have reset everything and it still doesn't work. My software is up to date. Please help!

ACTIVATING FACETIME AND IMESSAGES
Activating Facetime and Imessages on your phone requires the ability to send SMS messages and depending upon where you are that might be an international SMS. Check with your carrier to see if your plan supports sending of international SMS messages. If you are having trouble activating Facetime or Imessages turn them both off on your device and reset the device (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost)). Wait for the device to restart and wait a minute and turn Facetime and imessage back on and wait for activation. If that does not fix things read the following articles:
http://support.apple.com/kb/TS4268
http://support.apple.com/kb/ts3367

Similar Messages

HT1766 hi i just got a brand new iphone 5s i tryed to set it up but it doesnt work. when i plug it in with itunes it does all the back up and restore and when its finished i still cant use the phone as i still ask me to start the set up from the beginning

hi i just got a brand new iphone 5s i connected to itunes to restore all my data from the previous phone. when all the back up is finished i still cant use the phone as it ask me to restart again.... dont know what to do i tryed to restore 3/4 times but again when the restore is completed i still can't use the phone????

Replacements via Apple tech support are usually refurbished units, not new stock, though none of us here can say with certainty what you will receive. But you will not be able to tell the difference between new stock and a refurbished unit, and refurbished units generally go through more extensive testing than do new units, so getting a refurb may well be better than getting new stock.
Regards.

Why won't my email work on my new iphone 4. I have input all the correct info but can't seem to send emails.?

Why won't my email work on my new iphone 4. I have input all info but can't wsend or receive?

Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David

My iPod 5th Generation won't let me log into my FaceTime account or iMessage. Ever since I downloaded IOS7. I already tried changing my password and that didn't work. Please help

My iPod 5th Generation won't let me log into my FaceTime account or iMessage. Ever since I downloaded IOS7. I already tried changing my password and that didn't work. Please help

iOS: Troubleshooting FaceTime and iMessage activation
FaceTime, Game Center, Messages: Troubleshooting sign in issues

Safari and firefox stop working after a few minutes of browsing, regardless of what site I'm on. I have to restart my computer to get internet access again but it only works for a few more minutes, then I have to restart again. Please help!

Safari and firefox stop working after a few minutes of browsing, regardless of what site I'm on. I have to restart my computer to get internet access again but it only works for a few more minutes, then I have to restart again. I don't get a spinning ball, it just stops working at whatever page it's on. I can close the program just fine but when I re-open it, either safari or firefox, it freezes trying to load the hompage. This started a few days ago after trying to stream a movie on my computer. I'm on a Mac Air OS X Version 10.6.8 and have downloaded all updates. When I go into finder, it says I have over 80 gigs available. Is there some other memory cache that I need to check? Thanks so much for your help.

ejwoodall wrote:
It's not a router problem as I explained in my post. If it was a router problem then I wouldn't have the problem everywhere I go. It is an issue with the software.
Then I guess the millions of people running 10.5.7 with no issues are just hallucinating that their machines are working fine?
I'm not trying to belittle your issues; you're certainly having them and I know first hand how annoying an intermittent AirPort issue can be. (In fact, mine was due to an AirPort driver bug that no one else seemed to suffer from.)
The single best diagnostic you could do is take your system running 10.5.7 to an Apple Store, and try using their in-store network.
If your machine performs flawlessly, it may be a router issue.
If your machine has connectivity issues there, it may be a hardware problem with your machine.
There have been numerous people in multiple threads over the years who swore that an update was buggy because things used to work, but returned later to sheepishly admit that they took their machine in, a problem was found and fixed, and now their Mac works flawlessly with the newer software.
But simply reinstalling 10.5.5 in no way means the explanation of how firmware bugs may be at play here is incorrect.
In the context of that explanation, all you've done is possibly reinstall software that asks to add "2 + 3."

I dropped my iPhone and i tried to turn it on but it only comes on at curtain times. And it turns back off when I drop it just a little bit. Sometimes it takes like three days to turn back on. How do I get it to work regularly again?? Please help!!!

I dropped my iPhone and i tried to turn it on but it only comes on at curtain times. And it turns back off when I drop it just a little bit. Sometimes it takes like three days to turn back on. How do I get it to work regularly again?? Please help!!!

Seems like there is some physical damage causing an intermittent issue of the iPhone being unable to power on.
You could try a reset:
- hold the home button and sleep/wake button down at the same time
- the iphone will turn off(keep holding) then when the Apple logo appears release both buttons
If the reset fails I would suggest next time it powers on to try and back it up to either iTunes/iCloud then you can try a restore to factory settings or just back up and book an appointment at an Apple Store to have the iPhone evaluated.
All the best

My iMessage only works with one contact in my phone. I text several people that have the iphone 4s, theirs works with other people. But mine only works with one person. Why?

My iMessage only works with one contact in my phone. I text several people that have the iphone 4s, theirs works with other people. But mine only works with one person. Why?

about message http://support.apple.com/kb/HT3529
troubleshooting message http://support.apple.com/kb/ts2755

I am trying to help a friend set up their btinternet email on their new iphone. Message says email address and password incorrect. It works ok on her ipad

I am trying to help a friend set up their btinternet email on their new iphone. Message says email address and password incorrect. It works ok on her ipad

This may help
http://www.apple.com/uk/support/iphone/mail/

Got a new iphone5 and cannot log into iMessages keep getting same message to check network connection and try again. Tried changing password as suggested but nothing is working

Got a new iphone5 and cannot log into iMessages keep getting same message to check network connection and try again. Tried changing password as suggested but nothing is working any suggestions?

Are you connected to wifi, or doing it over cell signal?

My new iPhone 4s and my iPad 1 have the same problem: While working on one of them, the screen goes black and the right back to home screen. I've tried resetting the iPad with no chages to this problem. Need help, this is anoying.

My new iPhone 4s and my iPad 1 have the same problem: While working on one of them, the screen goes black and the right back to home screen. I've tried resetting the iPad with no chages to this problem. Need help, this is anoying.

I just did a reset all settings on both.
Will see where this gets me.
Thank you for your helpfull input.

Not Able to Use Gtalk in Curve 9320 Via my Sim data but internet is working as i checked via browser

Hello,
Not Able to Use Gtalk in Curve 9320 Via my Sim data but internet is working as i checked via browser & i also use youtube but not able to login any messaging option & not able to creat Email account Please Help!
Thanku
Shivam

Hey shivamr25,
Thanks for the reply.
After checking your PIN number, it shows you do not have a BlackBerry® data plan with your network service provider. This is required to use Google® Talk. Contact your network service provider to add a plan.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

I tried updating my iPod touch 4th gen and now the screen is bright blue or flashing white and black lines.ive tried the whole home and power button thing but it only brings up the apple icons then goes back to the blue or other screen.please help?

I tried updating my iPod touch 4th gen and now the screen is bright blue or flashing white and black lines.ive tried the whole home and power button thing but it only brings up the apple icons then goes back to the blue or other screen.please help?

This has worked for some others.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1212 My on and off button is not working anymore and my iphone fell again today so the numbers 7,8,9 not working and so i cant enter my password to access my iphone. Pls, what can i do about this to access and change my password?

My on and off button is not working anymore and my iphone fell again today so the numbers 7,8,9 not working and so i cant enter my password to access my iphone. Pls, what can i do about this to access and change my password?

Changing your password won't help. It is a touchscreen so if 7,8,9 are not working then that part of the screen will not work if you were to get it unlocked.
TeeKnows is right. You need to contact Apple for a repair.

I have an Airport Express and the pass code I used some time ago for my IPad won't work for my new IPhone 5S?

I have an Airport Express and the pass code I used some time ago for my IPad won't work for my new IPhone 5S?

If you are sure that you are entering the correct password, then this sounds like an iPhone issue, so your best bet will be to post in the iPhone Support Community so that the experts over there can help.
Using iPhone
The best that we can do here is suggest that you start with the iOS support document Troubleshooting Wi-Fi Networks and Connections.
Resetting the iPhone took care of an issue like this with my wife's iPhone.
http://support.apple.com/kb/TS1398

Bought iPhone as "SIM-Free", but it not work with my local SIM card

I have bought iPhone Serial No: 82108W75A4T in Canada as "SIM-Free", but it not work with my local SIM (Orange in Israel) card. Where to check: it is or not Factory Unlocked or have any hardware/software problems or have carrier ("adhered" any phone company)

In the local Orange: They tried with them SIM, the same negative result.
I have addressed to Canadien phone wireless carriers.
From some [Rogers'] has already received the answer:
... have checked our system and did not find your iPhone listed... Please contact Apple...

Help! My iMessage doesn't work on my new iPhone 5s, I've changed my sim twice, but iMessage only works with my Apple ID.

Similar Messages

Maybe you are looking for