HELP!! My iPhone 3G shut down for no reason!

I got my iPhone 3G last thursday and there were no problems at all, then I went to Buffalo, NY on saturday and once I was in the Buffalo I was watching a movie I had uploaded into it, and suddenly my iPhone shuts down and reboots. I thought nothing of it, so I started watching my movie again, and again it shut off and rebooted. So I left my iPhone on the Home Screen without touching it, and yet again it shut off and rebooted, it did that about 5 times. When I returned to Canada that night it has never happened since. Has anyone else had this problem? Could it be a hardware problem? I would greatly appreciate someones help!

its a software problem... i had the same about 3 months ago... i found out that it was a song from limewire that was doing it... i figured it out by making it in itunes so you could see the file size and the one song was 12mb so i knew it was a virus.. since deleting i have never had a problem since. Try also a restore

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My iphone 3g shuts down for no reason

I upgraded my iphone to OS 3.o 2 weeks ago and now it started shutting down with no reason. Any ideas??
thank you

Determine the following:
- If your Battery life approximate? Charge through Wall Charger for ATLEAST 2-3 hours then monitor it.
- Is there an application that you are running while this occurs? If it's a third party application, Delete it then Reinstall it.
- During calls: are you sure it shuts down? Maybe unresponsive at Proximity Sensor or a Leather case, a smudge, can be blocking the sensor.
- Has any liquid been in contact with the iPhone?
- Do a Restore as New, it could be that your OS3.0 download was corrupted, redownload the update and install it again on your iPhone making sure you have created a Backup of your contents - once the Download and Update has been completed you will be able to Restore from a Backup as the Backups do not have firmware on them.
Goodluck.

Iphone 3G shuts down for no reason

my 1 year old white iphone 3G has been shutting for no reason when the battery level is less than a quarter. and it takes a full 1-2 minute to restart when i force shut it by pressing the home and sleep/wake buttons together. the main problem comes when it restarts, half the battery will be used up to restart it.
can anyone resolve it ? or will apple resolve it ???

Determine the following:
- If your Battery life approximate? Charge through Wall Charger for ATLEAST 2-3 hours then monitor it.
- Is there an application that you are running while this occurs? If it's a third party application, Delete it then Reinstall it.
- During calls: are you sure it shuts down? Maybe unresponsive at Proximity Sensor or a Leather case, a smudge, can be blocking the sensor.
- Has any liquid been in contact with the iPhone?
- Do a Restore as New, it could be that your OS3.0 download was corrupted, redownload the update and install it again on your iPhone making sure you have created a Backup of your contents - once the Download and Update has been completed you will be able to Restore from a Backup as the Backups do not have firmware on them.
Goodluck.

My iPhone 4S shuts down for no reason.

I have a iPhone 4S that I bought in April. No problem with it until today. For no reason it shut down. I know how to re-boot it but why does it continue to do this? It has happened several times this morning. Is this a software problem?

marcocapela wrote:
I perform a lot of hard reset
There is no such thing as a "hard reset".
If basic troubleshooting from the User's Guide fails to resolve the issue, then take the device to Apple for evaluation and possible replacement.
marcocapela wrote:
It worked very good for 2 years, i lost warranty, and i'm with this problem for 2 months and it's very annoying, and i'm losing faith in apple products...
Warranties expire, hardware eventually fails, ignorant people live with issues for long periods of time and the above statement is simply ignorant.

IPhone 3GS Shuts Down for No Reason...

Hopefully someone can offer some insight. Recently my iPhone 3GS will shut completely off when I am streaming Pandora. I can start streaming on a full 100% charge and 30 minutes later the phone complete shuts off. When I turn it back on, it still shows an 80% charge on the phone. Not sure why it's shutting down like this. It never used to do that, and I could understand if the battery were dead, but it's not.
When this happens I have to either restart the phone all over, or if I plug it in it will restart automatically. This does not occur when the phone is plugged in and charging, only if it is off charge.
The battery does not seem to drain particularly quickly or anything. It just can't stream for more than about 20-45 minutes at a time. I can browse the web for an hour or more on it and it does not do this.
Thoughts? Suggestions?

Have you found anything out with this problem? I too have had this happen to myself and I restored my phone to factory settings and it is still doing it. please if you found anythig out let me know.
Best Regards,
joefrompalmcoast

Shuts down for no reason

My NEW IPhone 4s shuts down for NO reason when there is still plenty of battery

marcocapela wrote:
I perform a lot of hard reset
There is no such thing as a "hard reset".
If basic troubleshooting from the User's Guide fails to resolve the issue, then take the device to Apple for evaluation and possible replacement.
marcocapela wrote:
It worked very good for 2 years, i lost warranty, and i'm with this problem for 2 months and it's very annoying, and i'm losing faith in apple products...
Warranties expire, hardware eventually fails, ignorant people live with issues for long periods of time and the above statement is simply ignorant.

My iPhone 4S will shut down for no reason

My iPhone 4S will shut down for no reason with plenty of battery life. Why does this happen?

Hi 123Guardian,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for your iPhone.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 150 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
The final troubleshooting step would be to restore your device:
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition. Before restoring:
Verify that you are using the latest version of iTunes.
Back up your device.
Transfer and sync content to your computer.
I hope this information helps ....
Have a great day!
- Judy

My itunes account shuts down for no reason. It wont recognize my iphone and there is an issue with network connectivity and itunes. I have already reinstalled itunes and did a syste restore on my computer, firewall checked and virus scan done. Ideas??

My itunes account on windows xp shuts down for no reason. If even try to delete something from my library it shuts down. It wont recognize my iphone and there is an issue with network connectivity and I can't connect to the store. I have already reinstalled itunes and did a system restore on my computer, firewall has been checked, itunes is ok on firewall and virus scan done. Ideas??

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

MBP unexpectedly shuts down for no reason- help!

MBP unexpectedly shuts down for no reason.
My MBP has been working fine, until I updated to 10.5. Originally this problem started in Bootcamp running XP, but has now done this once in OS X, just a while ago. There seems to be no difference- even when the psu is plugged in. Just now when it did this again, I pressed the power key and the led on the front blinked really fast, then there was a tone- like it was doing a firmware update (but I did the firmware update months ago!).
I've done a power reset- taking out the battery and holding the power key down for 20 seconds, which seems to have helped, but then again this problem seems to be rather sporadic, and one can never tell when it is going to happen next.
Oh yes, there is a mechanical 'click' that sounds when it does it- like a relay click. Is there a relay power related IC on the motherboard?
Any clues anyone? (I'm sending this exact letter to Apple as well)
Tom

It's an interesting thread, but I seem to have the problem even when the cord is plugged in. I did have battery problems when I first got this MBP, but they seemed to settle down once I used the computer a bit more. FWIW, I have now got them mostly while using Bootcamp. BC beta 1.3 was really stable and good. It wasn't until I bought Leopard that this problem started. And again, it's only happened 3 or 4 times now.
I'll just have to keep saving. I'm sure Apple will wise up to this sooner or later. (Incidently, I haven't been able to send anything to Apple as I can't find their direct contact addie. Can someone 'remind' me? Thanks!

My ipod touch shut down for no reason. now when i try to turn it on again, it goes to the apple icon to the spinning wheel, then it repeats. HELP!!!!

My ipod touch shut down for no reason. now when i try to turn it on again, it goes to the apple icon to the spinning wheel, then it repeats.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HP Probook 4710s shuts down for no reason!

Hello everyone,
I own an HP Probook 4710s laptop for about 3 months now.
Recently I played Call Of Duty MW2 and after a while of playing it just shut down for no reason.
I played it before on my laptop but it didn`t shut down.
And just recently I played Age Of Empires 3 and it also shut down.
It happened twice with Age Of Empires.
Tho it never happened when I wasn`t playing games I`m still concerned and would appriciate any kind of help or explenation from anyone.
Thank you.

Check your Event Viewer logs at the time of the shutdown and look for critical errors and events. It sounds like a heat problem.
You might want to check for a bios and/or a video card update here.
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Ibook G4 shuts down for no reason

hi can anyone help me with a problem thats just started to happen with my ibook or maybe its happened to someone else and they have a solution. the problem i'm having is that my ibook just shuts down for no reason esp. when i'm online and won't start up again unless i remove the battery leave it out for a few seconds then put it back in and it press the on button. i have kept my software up to date and as soon as a new update is available its downloaded and installed on the computer and i also have intego security software on my mac, so this is why i'm a little confused if my software is up to date and i have my security software protecting my mac why is it shutting down i have ran virus scan after virus scan but it comes up clean every time, is my mac on the way out (its only 2 years old) or is there something i'm missing or not doing. i would be very thankful if anyone can help me with this because although there is plenty of shiny new macbooks out there i kinda like my ibook and i don't want to let it go with a fight. thanks again

hi john
quick question is it possible for my ibook to reset its pmu itself, i looked up the effects of resetting the pmu on the apple site and one of the things it says will happen when the pmu is reset is that, "After the reset, on some iBooks and PowerBooks, the system clock is set to 00:00 (GMT), 01 Jan 1970 for computers with Mac OS X" , its just that when my ibook shuts down an i manage to start it back up the clock is set to 00:00 (gmt) 01 jan 1970 so does that mean its resetting itself or is the date going back to then because i take the battery out. thanks for your help so far

Shutting down for no reason

So, my ibook's been shutting down for no reason and seemingly random times. The battery is fine, but I noticed that it only shuts down when the power cable is plugged in. It might work fine for hours, and it's never shut off while actively charging (below 98% battery power). So it seems to me that it might be the dc board from what I've read around here on the forums, but I want to try to get confirmation before I try to fix it myself.
The only other detail about this situation that makes me wonder if it might be something else is that at almost the same time it seems that my power cable for my Western Digital external hard drive has gone out. Could they both be the effects of some kind of power surges? Or is it unrelated and just coincidental? I have everything plugged into a warrantied surge protector strip that should prevent that kind of thing, but I know failures do happen sometimes, or fluctuations in the power levels in a building might cause problems as well.
I'm probably overthinking all of this, so please help me out as I'm no expert at all. Thanks so much!
Lydia

I just ran the PRAM reset, so we'll see how that does.
I have the problem when nothing except the power cord is plugged in.
The external is a USB drive with an AC source. The power cord for it acts the same way even when there's no drive attached, the light barely winks on then fades out. When the drive is attached it tries to start then turns off when the adapter (for the drive) turns its light off.
The power adapter for computer is fine according to all the standards on that page. I replaced it back in December, so it's not been used all that much. The connection looks good and the DC in board port looks fine too.
The fan comes on without problems and whenever I've checked the temps in istat it seems within normal levels.
What's the Apple Hardware test? I may have heard of it previously, but seem to drawing a complete blank on it now.
Also, at this point I'm leaning towards a power surge being the root of my problems. A bulb in an overhead light blew out the same day, I went to replace the bulb and had bought a high wattage bulb then found that the light had 2 bulbs inside and both had blown at the same time. My dad has some background in electronics and when I consulted him about the power surge theory he said it was likely. I went ahead and filed a report with the maker of the surge protector to try to get a claim in and possibly some kind of funds to help pay for whatever repairs are coming.
Thank you so much for your help and advice, I appreciate it!

Since i've made the last update, my laptop shutting down for no reason.

I just udpated to OS X Maverick and ever since my system is shutting down for no reason. Then i tried to reset my SMC but it still not working. Any solution ? I reported more than one issue reading forums but not the same as mine.

I'll try to explain you but i'm french so I don't have the geek vocabulary My laptop obviously shut down when I disconnect my battery even if it's fully charged, and only since i've made the maverick udpate 1 week ago. I don't find any report about it in the go menu.. weird isn't it ? I join the etrecheck' system report :
Hardware Information:
          MacBook Pro (13-inch, Early 2011)
          MacBook Pro - model: MacBookPro8,1
          1 2.3 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 384 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0
          AirPlay: Version: 1.9
          AppleAVBAudio: Version: 2.0.0
          iSightAudio: Version: 7.7.3
System Software:
          OS X 10.9 (13A603) - Uptime: 0 days 3:45:23
Disk Information:
          TOSHIBA MK3265GSXF disk0 : (320,07 GB)
                    EFI (disk0s1) <not mounted>: 209,7 MB
                    Macintosh HD (disk0s2) /: 319,21 GB (171,15 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [not loaded] com.teamviewer.teamviewer_service.plist
Launch Agents:
          [not loaded] com.teamviewer.teamviewer.plist
          [not loaded] com.teamviewer.teamviewer_desktop.plist
User Launch Agents:
          [loaded] com.facebook.videochat.[redacted].plist
          [not loaded] com.spotify.webhelper.plist
          [failed] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          iTunesHelper
          SpeechSynthesisServer
          USBOverdriveHelper
3rd Party Preference Panes:
          Flash Player
          GamePadCompanionPrefPanel
          Growl
          USB Overdrive X
Internet Plug-ins:
          Default Browser.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
          Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
          None
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               4%          WindowServer
               3%          hidd
               1%          EtreCheck
               1%          fontd
               0%          SystemUIServer
               0%          mds_stores
               0%          mds
               0%          aosnotifyd
Top Processes by Memory:
          246 MB             Safari
          188 MB             mds_stores
          168 MB             Mail
          135 MB             iTunes
          123 MB             Pages
          102 MB             storeagent
          94 MB              Finder
          94 MB              com.apple.WebKit.WebContent
          90 MB              com.apple.IconServicesAgent
          70 MB              WindowServer
Virtual Memory Statistics:
          110 MB             Free RAM
          1.54 GB            Active RAM
          1.37 GB            Inactive RAM
          1005 MB            Wired RAM
          1.74 GB            Page-ins
          400 KB             Page-outs
ardware Information:
          MacBook Pro (13-inch, Early 2011)
          MacBook Pro - model: MacBookPro8,1
          1 2.3 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 384 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0
          AirPlay: Version: 1.9
          AppleAVBAudio: Version: 2.0.0
          iSightAudio: Version: 7.7.3
System Software:
          OS X 10.9 (13A603) - Uptime: 0 days 3:45:23
Disk Information:
          TOSHIBA MK3265GSXF disk0 : (320,07 GB)
                    EFI (disk0s1) <not mounted>: 209,7 MB
                    Macintosh HD (disk0s2) /: 319,21 GB (171,15 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [not loaded] com.teamviewer.teamviewer_service.plist
Launch Agents:
          [not loaded] com.teamviewer.teamviewer.plist
          [not loaded] com.teamviewer.teamviewer_desktop.plist
User Launch Agents:
          [loaded] com.facebook.videochat.[redacted].plist
          [not loaded] com.spotify.webhelper.plist
          [failed] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          iTunesHelper
          SpeechSynthesisServer
          USBOverdriveHelper
3rd Party Preference Panes:
          Flash Player
          GamePadCompanionPrefPanel
          Growl
          USB Overdrive X
Internet Plug-ins:
          Default Browser.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
          Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
          None
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               4%          WindowServer
               3%          hidd
               1%          EtreCheck
               1%          fontd
               0%          SystemUIServer
               0%          mds_stores
               0%          mds
               0%          aosnotifyd
Top Processes by Memory:
          246 MB             Safari
          188 MB             mds_stores
          168 MB             Mail
          135 MB             iTunes
          123 MB             Pages
          102 MB             storeagent
          94 MB              Finder
          94 MB              com.apple.WebKit.WebContent
          90 MB              com.apple.IconServicesAgent
          70 MB              WindowServer
Virtual Memory Statistics:
          110 MB             Free RAM
          1.54 GB            Active RAM
          1.37 GB            Inactive RAM
          1005 MB            Wired RAM
          1.74 GB            Page-ins
          400 KB             Page-outs
Thanks a lot for your answers !

Imove shuts down for no reason while i'm working on my project. why could this be happening?

Imove states my project is out of date, and also shuts down for no reason while i'm working on my project why is this and what can i do to fix this please help!! working on a gift for my cousins wedding.

ok Rebis i think this appears to fix your problem , not sure though.. they say just to reinstall mac os X , back up your stuff and format the drive, reinstall the os. In my case , it just reboots by itself , no grey screen , nothing, keeps rebooting and rebooting sometimes. Ran apple hardware test, sry dont remember error # , but it said video controller error.
I hope Taylor posts again to see if his got fixed, cause it seems his problem and mine are really alike if not the same.
Message was edited by: Tonyrvv
spelling errors lol

HELP!! My iPhone 3G shut down for no reason!

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