Help! My iPhone 5s the screen turns blue and restarts! what is solution can give me?

Help! My iPhone 5s the screen turns blue and restarts! what is solution can give me?

You should get your device checked by visiting an Apple Store or Authorized Apple Service Provider, or by calling Apple Support.
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Similar Messages

  • Ipad Air- the screen turns blue and restarts

    Lately my Ipad Air has started misbehaving. The screen all of a sudden turns blue completely and then it restarts.
    The IOS is on the latest release.
    It is not dependent on any one App & it happens anytime
    Has anyone had a similar issue & a fix for this?

    i am facing the issue as well, even post iOS 8 upgrade the frequency seems to have increased.
    Will be be reporting to Apple Store for diagnosis. Hope they have some solution or else a negative publicity typhoon is coming.

  • My macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help.

    my macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help. i've tried the command s command p command v but nothing i've tried to the safe mode then a quick restart but nothing
    disk utility give me this:
    Process:         Disk Utility [371]
    Path:            /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
    Identifier:      com.apple.DiskUtility
    Version:         11.5.2 (298.4)
    Build Info:      DiskUtility-2980400~60
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [86]
    Date/Time:       2013-11-05 03:29:41.247 -0500
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          9522 sec
    Crashes Since Last Report:           29
    Per-App Interval Since Last Report:  981 sec
    Per-App Crashes Since Last Report:   25
    Anonymous UUID:                      F6B8E263-76C8-4C7D-AA58-48134BF4BA78
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib                         0x0000000100c62fbc _read_images + 312
    1   libobjc.A.dylib                         0x0000000100c79721 map_images_nolock + 1266
    2   libobjc.A.dylib                         0x0000000100c62761 map_images + 115
    3   dyld                                    0x00007fff5fc039c5 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 853
    4   dyld                                    0x00007fff5fc0c849 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 201
    5   dyld                                    0x00007fff5fc04d54 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
    6   dyld                                    0x00007fff5fc08f7c dlopen + 490
    7   libSystem.B.dylib                       0x0000000100a14e40 dlopen + 61
    8   com.apple.CoreFoundation                0x0000000100d78ef7 _CFBundleDlfcnLoadBundle + 231
    9   com.apple.CoreFoundation                0x0000000100d77e97 _CFBundleLoadExecutableAndReturnError + 1191
    10  com.apple.Foundation                    0x0000000101008355 _NSBundleLoadCode + 638
    11  com.apple.Foundation                    0x0000000101007c78 -[NSBundle loadAndReturnError:] + 742
    12  com.apple.Foundation                    0x000000010101960c -[NSBundle principalClass] + 38
    13  com.apple.framework.DUSupport           0x0000000100082080 -[DUModuleManager(_private) findDUModules:] + 405
    14  com.apple.framework.DUSupport           0x0000000100081ed9 -[DUModuleManager orderedModuleListOfModules] + 40
    15  com.apple.DiskUtility                   0x0000000100006082 0x100000000 + 24706
    16  com.apple.DiskUtility                   0x0000000100005f59 0x100000000 + 24409
    17  com.apple.AppKit                        0x0000000101444625 -[NSWindowController _windowDidLoad] + 538
    18  com.apple.AppKit                        0x00000001013e1f77 -[NSWindowController window] + 112
    19  com.apple.AppKit                        0x00000001015f61d9 -[NSWindowController showWindow:] + 47
    20  com.apple.AppKit                        0x00000001015c7c5c -[NSDocument showWindows] + 98
    21  com.apple.AppKit                        0x00000001015c64bb -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 340
    22  com.apple.AppKit                        0x00000001014f7b44 -[NSDocumentController(NSInternal) _openUntitled] + 111
    23  com.apple.AppKit                        0x00000001014f79ab -[NSApplication _doOpenUntitled] + 257
    24  com.apple.AppKit                        0x00000001014f733b -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 185
    25  com.apple.AppKit                        0x00000001014f6fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
    26  com.apple.Foundation                    0x0000000100ffd0d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
    27  com.apple.Foundation                    0x0000000100ffcf06 _NSAppleEventManagerGenericHandler + 114
    28  com.apple.AE                            0x0000000104d7332b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
    29  com.apple.AE                            0x0000000104d73224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
    30  com.apple.AE                            0x0000000104d7312b aeProcessAppleEvent + 210
    31  com.apple.HIToolbox                     0x00000001028a0619 AEProcessAppleEvent + 48
    32  com.apple.AppKit                        0x00000001013fc095 _DPSNextEvent + 1191
    33  com.apple.AppKit                        0x00000001013fb801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    34  com.apple.AppKit                        0x00000001013c168f -[NSApplication run] + 395
    35  com.apple.AppKit                        0x00000001013ba3b0 NSApplicationMain + 364
    36  com.apple.DiskUtility                   0x0000000100002009 0x100000000 + 8201
    37  com.apple.DiskUtility                   0x0000000100001db8 0x100000000 + 7608
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x0000000100a27c0a kevent + 10
    1   libSystem.B.dylib                       0x0000000100a29add _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x0000000100a297b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x0000000100a292de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x0000000100a28c08 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x0000000100a28aa5 start_wqthread + 13
    AND MORE TOO MUCH TO COPY N PASTE HELP PLEASE!!!!!

    Reset the PRAM
    Reinstall the operating system from the dvd (you will not loose your data)

  • My iPhone 5 constanlty reboots, sometimes the screen turns blue and the unit reboots and sometimes it just shuts down.  Any Suggestions?

    My iPhone 5 constanlty reboots, sometimes the screen turns blue and the unit reboots and sometimes it just shuts down.  Any Suggestions?

    I am having the same problem with my ipad air but mine is so severe that it's just rebooting non stop. I guess the battery will die eventually but it has rendered the device useless. I guess I will be taking it back to apple. Very disappointed. Never had an apple product in 20yrs have such a severe problem.

  • When I get to the login page on my macbook, I type in my password and it starts to load, but then the screen turns blue and it goes back to the login.

    When I get to the login page on my macbook, I type in my password and it starts to load, but then the screen turns blue and it goes back to the login.
    Iv tryed this numerious times still keeps going back to pasword. Can not get any further. Tried restart holding shift key.. still nothing. What do i do?

    Thank you for your help.
    I couldnt get to the hard drive/ desktop. Soft login not even working. So i could not do any of that.
    In the end i took it to Apple and its actually the hard drive on its way out. A common issue with that series of Mac. Funny seeing i dont use this mac much. However being 2.5 years old and out of warrently, Apple have recognise this issue with this series/ Model and installing a new hard drive at no cost.
    Very luck and greatful. And not feeling so dumb that it was something i did or could troubleshoot myself.
    Hope this helps others that it just might be your hard drive failing.

  • When using my iMac the screen turned blue and so I turned the compute off. When I turn on again power does get to the computer but there are no chimes and the screen remains black. Any advise please. David

    When using my iMac the screen turned blue and so I turned the compute off. When I turn on again power does get to the computer but there are no chimes and the screen remains black. Any advise please. David

    Hello DJJOC,
    Thanks for using Apple Support Communities.
    To start troubleshooting this issue where your iMac's screen will not illuminate, please reset your SMC by following the information outlined below.
    Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer.
    Note: For Intel-based Xserve computers that are not responding, you can shut down locally, or by using remote commands, or by pressing and holding the power button for five seconds.
    Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
    Take care,
    Alex H.

  • HT201177 My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting  the screen turned blue and nothing was on besides the cursor. what should I do? Thanks.

    My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting  the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

    My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting  the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

  • I have a problem with my macbook after i pressed the power button the screen turns blue and nothing is happening with it! What can I do? Pls helps and thx btw

    I have a problem with my MacBook Pro, I pressed the power button and after that the apple noise came and the screen turned blue. What can I do and what happened? pls help & thx btw

    You may find this helpful:
    http://support.apple.com/kb/PH14061
    Ciao.

  • When I get to the login page on my macbook, I type in my password and it starts to load, but then the screen turns blue and it goes back to the login. What should I do?

    I was having some problems with my mac, safari and itunes was freezing alot. I have to force shutdown and when I tried to start up again i get to the login page, type in my password and it starts to load, but then the screen turns blue for a few seconds and it goes back to the log in screen. What should I do?
    Please Help!!

    Somewhat similar problem:
    Put in the password, hit enter, the screen goes blue for half a second, then goes back to login screen and carries on logging in as usual.  Drives me mad.  It doesn't happen with a fresh Lion installation, nor if booted into safe mode.  On the machine in question it also happens to new user accounts.
    I've removed all login items, including Startup Items and Launch Demons (pun intended) and Agents, I've compared system login plists with a fresh Lion installation - can't see differences.  I've removed Little Snitch and PeerGuardian (no more third party kexts).
    @Carolyn: I've done disk maintenance with DiskUtility and fsck and even DiskWarrior, cleaned caches, etc. etc.
    Any ideas would be gratefully received.
    Sorry for trying to hijack the thread (as it's not about Lion), but it seemed dead anyway.

  • TS2771 I dropped my iPod touch in the ground and the screen turned blue and now it won't turn on what do I do

    I was walking and I dropped my iPod and I picked it up and it was blue so I tried turning it back on and it wouldn't what do I do any help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • My macbook shows up the apple at startup and then the screen turn blue

    As I said, when I turn on my macbook, the apple appears and then the screen turns blue and stays like that.

    I have a Macbook (purchased in september 2008) in India. I got a blue screen error in 2010 when it was under the Apple care protection plan. I took it to the service centre and they replaces the Logic board to sort this error. After that the blue screen error appeared in 2011, 2012 and 2013. For the past 2 years, I have taken in the macbook atleast 5 times for the same error and the service centre had been re-formatting it and giving it back to me. But the problem kept re-curring. No proper diagnosis is being given at this apple authorised service centre.
    I finally called up Apple tech support, who made me give the machine back to the same centre. Techsupport asked them to perform some check measures and finally decided that the OS being installed in my machine was the wrong one.
    So the Service centre installed the original one from the CDs I had.
    But this is no resolution as no one is willing to comment on this service measure nor is there any assurance that this will not happen again.
    I have spent more than 15,000 rupees on the repairs for the past 2 years and am fed up of this.
    I came to know from an Apple source that in the US, Apple has no "repair" policy and in the event of such a case, replaces the machine.
    Can anyone here guide me on this please?
    I will be grateful for any and every input.
    The Apple authorised service centre is TRESOR SYSTEMS in Gurgaon, Haryana, India.
    thanks a tonne
    Shalini

  • My screen turned blue and won't return to the home page

    i touched the screen too much, too fast and the screen turned blue and won't show the icons.
    what to do?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
     Cheers, Tom

  • I tried to update my ipod 4th gen. but when I came to see how much charge the screen was red and it wasnt charged and i cant use my ipod. the screen turned blue also one time, and now the apple logo comes up and its bright then dim and it stays there help

    I tried to update my iPod 4th generation while it was charging and when I came back to check on it the screen was red and it wouldnt go off, and my ipod wasnt charging like it was supposed to. I found out how to get the color of the screen off but my ipod always has the low battery thing and when I charge it sometimes the screen turns blue or the apple logo comes up bright and then it gets dim and stays there. My ipod wont turn on, and I really want it to work again. Help me please! Also, I noticed my ipod battery hasnt been lasting long as it should efore this happened.

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I turned my iphone5 off now it won't turn back on, it keeps giving me the loading sign then will turn on then the screen goes blue and turns off again and it repeats that! What should I do?

    I turned my iPhone off because it was being slow. I went to turn it back on and it WON'T turn back on. It will do the loading to turn back on then show me the apple that its back on then the screen turns blue then turns off and goes to the loading page. What should I do? It's been like this for a hour now..

    Try these steps: http://support.apple.com/kb/ts3281

  • I was trying to update to iOS 6 then I thought it was done so i left the wifi but now my screen turns blue and i cant use it.

    I was trying to update to iOS 6 then I thought it was done so i left the wifi but now my screen turns blue and i cant use it.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

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