Help, my iPhone will not turn on what appears is the iTunes icon and an image of the plug and wire

My iPhone will not turn on, all that appears is the iTunes icon and the image of the plug and wire, please help

The device is in recovery mode. See this support document for instructions on how to handle that.
If you can't update or restore your iOS device

Similar Messages

  • HT1414 my iphone will not turn on. what should i do?

    Ive tried every step provided by apple but my original iphone will not turn on. what should i do?

    Well, if you've tried "every step", then there's nothing more to do.  Bring your phone into Apple.

  • My iPhone will not turn on, what should I do?

    My iPhone will not turn on, I press the power button and the screen stays black, it's been on charge for the past hour and nothing is happening still. This has never happened and I've had my iPhone for over a year. What should I do?

    Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

  • HT4623 Help my iPhone will not turn on after trying to update

    After looking at my phone and realising that it had an update I decided to update... It was norton charge or plugged in and now will not turn on? Tried plugging it in but has been on charge for about an hour now and it's still not turning on? Pls help... Tried the home button and the on/off button together but still no joy

    neilied wrote:
    It was norton charge or plugged in
    Sorry... What does this mean. ?
    neilied wrote:
    Tried plugging it in but has been on charge for about an hour now and it's still not turning on?
    First try a Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...

  • My iPhone will not turn on, what am I to do?

    I have the iPhone 4 on the ios 5 software, I apps was messing up so I turned my phone off when I tried to turn my phone the apple logo came up and still showing but will not come on. This have never happen before! I have been phoneless for over two hours and do not know what to do.. somebody help me PLEASE!!!

    That setting is for turning on iTunes Match, if you are an iTunes Match subscriber.  (iTunes Match is a separate service you can pay to subscribe to which will allow you to access your music library from iCloud - see http://www.apple.com/itunes/itunes-match/.  When it is turned on, all music on the device is deleted and must then be accessed through your iTunes Match account.)
    To turn on iCloud, you go to Settings>iCloud, turn it one and provide you Apple ID with a verifiable email address.  See http://www.apple.com/icloud/setup/ios.html.

  • HT4061 my iphone will not turn on it blacked out and will not turn back on

    my iphone will not turn on what so ever

    Is it still charging? Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
    If this does not work,try to connect in recovery mode, explained in this article:
    iOS: Unable to update or restore

  • My iPhone will not turn on, the screen is completely black. It will vibrate while plugged into a charger, but that is it. I have no idea what to do.

    I have no idea what to do please help me!

    Source: http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Locate a Service location: https://locate.apple.com (choose your country in the top right)
    Call Apple for Mail-in Service (if available): http://support.apple.com/kb/he57
    Set up service on your own or check options: https://selfsolve.apple.com
    Questions about service and potential costs: http://www.apple.com/support/service/ (Choose your country after selecting your product)

  • My iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?

    my iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?

    Reset the phone like the manual says:  hold the on/off switch and the home button simultaneously until the Apple logo appears.  May take up to 30 sec

  • My new iPhone randomly just stopped working and will not turn on what should i do?

    My new iPhone randomly just stopped working and will not turn on what should i do?

    thanks paul, i just had a similar problem, had to hold it for 30 seconds and the apple sign has come up, my phone was vibrating for over two hours completly unresponsive, now my lap top seems to be comunicating too, oh hello, its back on again...thank you!!!!

  • HT201210 this was not helpful, my iphone will not update or restore and my itunes will no longer reconize it, what should I do?

    this was not helpful, my iphone will not update or restore and my itunes will no longer reconize it, what should I do?

    iOS device not recognized in Windows

  • I just subscribed to imatch while logged in to iTunes on a mac computer that belongs to someone else. (I was logged in to MY iTunes)  my iPhone will not turn on the MATCH function, saying I am no subscribed. I've powered off and on.  can anyone help?

    I just subscribed to imatch while logged in to iTunes on a mac computer that belongs to someone else. (I was logged in to MY iTunes)  my iPhone will not turn on the MATCH function, saying I am no subscribed. I've powered off and on.  can anyone help?

    Hi,
    I am having the same problem. Itunes reports that it's uploaded all the music etc.
    When I turn the match function on, it says "you are not currently subscribed to itunes match".
    I have restarted the phone and coputer, logged in & out several times to no avail.
    Any ideas or suggestions?

  • What to do if your iphone will not turn on?

    what to do if my iphone will not turn on?

    charge it, then do a hard reset hold the home button +the power button for 20-30 seconds or intell you see a apple logo, after that it needs to be replaced

  • My iphone will not turn on or charge?  What is wrong with it?

    My Iphone will not turn on and it doesnt show the battery charging, what is wrong with it?

    Try doing a hard reset by holding down the Home Button and the Sleep/Wake Button. This should either get the iPhone started back up or show you a battery icon. If you see the battery icon, go ahead and charge for about 20 minutes and it should be up and running.
    If neither of the two happens; you may need a replacement iPhone.

  • My iphone 4s will not turn on what can i do

    My  new iphone 4s will not turn on, what should i do

    Has it been fully charged since you brought it out the box?  if you have fully charge it.
    Try a reset holding down the home/power button togetther for 10 to 15 secs or until you see the apple logo and then release.   Wait for phone to boot back up.

  • My iphone will not turn on we plugged it into the charger in the wall,the charger in the computer,pc...what do i do?

    What do i do my iphone will NOT turn on it is like stuck its fine it hasnt been dropped kicked or thrown or hurt in any way its just i plug it into the wall in the charger it will not turn on its a black screen and also i hold the ON Button and its still not working I tryed plugging it into the Computer and still Nothing...What do i do?!?

    What do i do my iphone will NOT turn on it is like stuck its fine it hasnt been dropped kicked or thrown or hurt in any way its just i plug it into the wall in the charger it will not turn on its a black screen and also i hold the ON Button and its still not working I tryed plugging it into the Computer and still Nothing...What do i do?!?

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