Help! My iphone won't sync on my laptop, even though the itunes stores says it is authorised. We have 4/5 computers authorised at home so it should work. I'm a simple soul so a simple explanation would be lovely thanks!

Do you get an error message when trying to sync?

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Help! I've recently updated itunes & ipod but now it won't sync with my ipod even though the laptop recognises it and charges. I've reinstalled itunes and factory reset ipod, still nothing. How can I fix?

Help! I've recently updated itunes & ipod but now it won't sync with my ipod even though the laptop recognises it and charges. I've reinstalled itunes and factory reset ipod, still nothing. How can I fix?

iOS: Device not recognized in iTunes for Mac OS X
Also see:
If you connect the iPod to another computer does iTunes not see it?
What version of iTunes is installed?
Whast model iPod and iPhone and what iOS version?
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
For the enugh space, you are trying to sync too much media to the iPhone

My friend's iPhone won't play my music I bought from the iTunes Store.

My friend has an iPhone 5 with music from his laptop. His laptop is authorized to play music I purchase from the iTunes store, but for some reason his phone won't play those songs. Can somebody explain why, and help me get his iPhone to play those songs? Thanks.

Try this...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

HT1725 I was downloading an app on my iphone when it was interrupted by a phone call the app store says it is installed but it is no where on my phone, i need help

I was downloading an app on my iphone when it was interrupted by a phone call the app store says it is installed but it is no where on my phone, i need help

Hi usmanladu,
You can redownload your apps from the App Store.
The article below explains how:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Hope this helps!
- Judy

HT204406 Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process

Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process (Gathering information about your Itunes library)?

JohnCullison wrote:
For the last few weeks, the iTunes store has been displayed with empty graphic rectangles (with a blue box containing a white question mark centered in the rectangles), bits of text, and some buttons. The page extends quite a ways, including what I assume would be all the links to all the music...
If all you are trying to do is buy music, you can easily buy MP3s at any online music download store (e.g. amazon.com) and add them to your iTunes library.

My iPhone 5 does not show caller name even though the number is saved with a name in contacts

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I can't log into the Itunes store,says I need to update my security but the link won't open in Explorer, bad http!

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Good day Goose253501,
It sounds as though your iPhone is having some difficulty accessing the App Store servers when attempting to sign in. I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L

Trying to download an app for my iPhone but tells me i need to log into the iTunes store which i already am. any suggestions?

I am trying to download an app for my iphone but the msg tells me i need to log into the itunes store on my computer which i am already in. any suggestions?

Are you trying to download directly from iPhone?
If true, go to Settings > Store > Apple ID > sign out then sign back in again.

Occationally my iphone 5 will not connect to internet even though the Wi-Fi connection shows as connected.

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Hello armygolfer61,
Thank you for using Apple Support Communities.
You can use the following article to troubleshoot your iPhone Wi-Fi connection:
iOS: Connecting to Wi-Fi - Apple Support
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TS1368 My itunes isn't letting me into the store it says ■"iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again." my internet is working perfectly any how? please help

help ?

Hi 1626army,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful with troubleshooting the error message you are seeing:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy

Help my iPhone won't connect to my laptop.

Hi... So basically I recently got new music so I naturally added into my iTunes account, however when I tried to connect my iPhone 5 to sync with my new iTunes library my phone and my laptop wouldn't keep a connection for more than a minute it just kept on connecting and then almos immediately un conneting again... Any ideas?
(I have updated both my phone and my iTunes on the laptop and have also tried re-installing iTunes on the laptop and still no luck)

Hi Emma0899,
If your iPhone is recognized by iTunes on your computer but disconnects shortly after appearing, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Regards,
- Brenden

Please help an iphone 4 to sync to new laptop.

Does anyone know why my iphone 4 will not sync my music onto my new laptop? I have installed itunes but it won't show the music in the library, but shows the content of the phone on the bar at the bottom. my laptop which had my itunes library on has died so need to back the phone up, keep my stuff and lead a stress free iphone 4 life!

The music sync is one way - computer to iphone. the only exception is itunes purchases. Without syncing File>Transfer Purchases
You need to copy everything from your backup copy of your old computer to your new one.

HT1386 my iPhone won't sync my playlist with my newest downloaded songs. it says the synced but when I look on my phone, they aren't there. it's been like this for a week. I've tried everything, restarting my phone and computer, reverting the phone. nothi

.

Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
http://support.apple.com/kb/HT1535
Please let me know how things are going.
Cheers!

Itunes won't sync with my ipod even though it says it is

Everytime I connect my 80GB ipod to sync new songs onto it, itunes says that it is syncing my songs, but it really hasn't. itunes will go through the steps on the display place that says it is, but none of the new songs I added will come up, nor will they appear on my ipod. I tried updating itunes, but that didn't work. I was thinking of uninstalling and reinstalling, but I don't want to lose any songs on my itunes since a lot of the songs I have are imported from CDs. Any suggestions would be great!
Also, my ipod will constantly freeze when connected to my computer. I have to hold menu and the middle button to get it to restart. If anyone has anything for that, that would be awesome, too.
Oh, and I am running itunes on Windows 7 if that helps at all.

You need to authorize the computer for each iTunes Store account, which can be done from the Store menu.
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Both my wife an i have still have an iphone 3g. i can use my itunes on my laptop but she has problem with her laptop where her itunes is located...is there a way of her using the itunes from my laptop even though her itunes is not on my laptop ?

both my wife and i have our own laptop with itunes for both of our 3g iphones... her laptop keeps crashing and would like to know if it's possible for her to sign on my laptop using her itunes account.... or would my itunes not reconize her iphone.... thx for all your help

It's not easy to switch the library a device is attached to. If possible you should backup the library from your wife's laptop and restore to an alternate location on your computer. If you can't manage that right now (note a laptop drive can often be mounted in an external drive bay to extract data from it even if the operating system is hosed) then this is an alternative approach...
You should be able to:
Backup the device to your computer.
Transfer the purchases into a library authorized for the accounts used on the device.
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer.
Restore the device from the backup.
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

Help! My iphone won't sync on my laptop, even though the itunes stores says it is authorised. We have 4/5 computers authorised at home so it should work. I'm a simple soul so a simple explanation would be lovely thanks!

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