Help!! My IPod Froze During Restore

I hope someone can help... I just got a used IPod mini yesterday. My kids have the IPod mini and an IPod shuffle so we've already got the software/ITunes installed on our computer.
I plugged my IPod mini into the USB port and let it charge. My computer picked it up and showed the previous owner's name and info. The mini was fully charged. I then attempted to restore it to wipe out the previous owner's data. The restore process started and then I got the AC adapter icon on the mini's screen. Needless to say.. we didn't have one. I ran out and got one and plugged my mini in. That's as far as I got. It's stuck.
I've reset it numerous times.
I tried putting it in disk mode.
I tried plugging it into a different USB port.
I checked the AC adapter on my daughter's to make sure it was working...
I can't get past the AC icon!
Can't get the computer to recognize it.
What do I do???

it's ok now i fixed it

Similar Messages

IPod Touch froze during restoration

I recently was given a first generation iPod Touch. About 2 days ago I paid for the iOS 3.1 download and started the process. It seems that everything worked fine on the computer, but my iPod froze during the process on the iPod screen with the apple and loading bar. Today, I tried to hook it back to iTunes to finish the process, and all it would do is sync with the screen still frozen. I tried today to restore it, and it got stuck on the same screen as it's been frozen on with the loading bar a little further than before.
Do you know what's wrong with it? What should I do?
Thanks so much!

I don't think this is an individual hardware problem as so many people have reported the same incident and plenty others probably don't know about the site. I am having this problem with itunes 8.1. While my ipod touch is recognized by it perfectly my 60gb ipod video is not recognized by it. I have tried all the recommended solutions in the support section and nothing helps. Apple needs to fix this problem ASAP.

Computer froze during restore....

Computer froze during restore now ipad is not recognized on itunes. Ipad screen says connected but not on itunes list. Tried the troubleshoot steps with firewall disabling/reinstalling itunes. Windows PC.

Typically the next step would probably be to try recovery mode to restore the device again. This article explains how to to that.
iPad: Unable to update or restore.
From the article.....
Summary
You may encounter the following symptoms while updating or restoring your iPad:
iPad continually restarts but never displays the Home screen.
An update or restore did not complete and the iPad is no longer recognized in iTunes.

Mac OSX/no iPod... tried to Restore, FROZE DURING RESTORE!!!

Ok... so anyone who has logged onto the discussion area has seen the messages about OS X not recognizing an ipod that's plugged into it. That's fine. I tried the Reset, Re-Install, Restore method, but both my new Mac Mini and my iPod froze when the iPod was about 25% restored! LAME!
Now, when I try to re-restore my iPod, it keeps freezing at the same point in the restore. I can usually force-quit the iPod Updater before my whole computer freezes, but the iPod still hasn't been restored. It's part-way restored so that when I reset the iPod, the apple logo shows, then a blank screen, then the apple logo, then a blank screen... I can't turn it off either... the buttons don't respond in the Apple loop of doom on my ipod.
Is it possible to take my iPod to a genious bar to get it restored??
Thanks for any insight,
Beth

If you haven't already, you can try running the iPod in disk mode when trying to restore it ( On a 3G or earlier iPod, reset it then hold the 'Previous' and 'Next' buttons until the display reads "Disk Mode". On a click-wheel iPod, hold 'Select' and 'Play/Pause'. ) If the restore still does not work after that then I would recommend you take your iPod to an Apple Store and have the genius guys take a look at it. It might end up being something simple, but it could also be something like HD failure. If your iPod is still under warranty, then the iPod could be repaired for free if the issue is covered under the warranty. If not the Apple Store will let you know of any costs before they actually perform any repairs.
hope that helps

HELP my iPod froze and wont turn back on!!!

my ipod froze and when i reset it the screen just went black and now nothing will work. please help, thanks.

You could try plugging it into power - not pc

Problem downloading Ipod software during restore

Hello everyone,
My iPod has had a flakey connection to iTunes, so I decided to restore my mini to factory settings.
All seemed to be going well until I hit the "Restore" button, which brings up a pop-up message "There was a problem downloading the iPod software for the iPod. The requested resource was not found".
Does that mean the software wasn't found or my iPod wasn't found? Can anyone help?
Thanks,
Richie
Acer Laptop Windows XP

Hi again,
No luck I'm afraid. I followed the instructions on the link you provided.
Having run chkdsk, there were no problems.
I navigated down to the iTunes subdirectory, but I don't have anything called "iPod software updates". I did a search on my Documents & Settings with no luck. I've checked that I have enabled viewing of system folders under my folder settings.
All I can see are the following files;
CD Info.cidb
iTunes.pref
iTunesPrefs.xml
and I have an empty directory called iTunes Plug-ins.
In the iTunes sub-directory from 'All Users', all I can see is a file called iPodDevices.xml
I don't know if there's an error in the webpage you ent me, but I do have a directory called 'iPod Updater 2005-06-26' in my Program Files/iPod subdirectory. This contains the following files;
Acknowledgements.rtf
iPod Help.chm
iPod Updater 2005-06-26.exe
iPodUpdaterExt.dll
Readme.doc
StMp3Rec.inf
StMp3Rec.sys
StMp3Recnt.cat
Should I do anything with these?
As a furhter troubleshoot, I've borrowed a friends iPod Nano and connected it to my Itunes okay using my cable, so I know it's an issue with my iPod - any other ideas?
Thanks again for your help,
Richie
Acer Laptop Windows XP

IPod froze during ios update

I tried to update my iPod Touch 4th Generation with the new ios6 release but it froze during the update. Now all I get when I try to turn the iPod on is a blank screen. Can anyone advise me?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod froze during a restart what can i do?please help asap

heeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeelp

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Help! Ipod trying to restore itself!

I have had my ipod since May 2007 and it had been working fine. It began to hang up during songs in October, so I did a factory restore. Ever since then it has gone wrong. Co-incidently I had also just updated itunes to the newer version.
So far my ipod has done "something" to the songs/podcast on three occaisions. When attempting to transfer songs it stalled, then appeared to do a factory restore as is disconnected, lit up and returned to the language choice screen. It also contained nothing when you looked on it. When i plugged it in however it said it contained "other" information, and was the size of my music files previously.
Since then it has been touch and go, with me not wanting to try and add anything else to it. After it did this on each occaision i would instigate a factory restore myself.
It stopped wiping itself, but at first refused to allow any podcasts to be transfered, then would not allow anything to be transfered. In a last ditch attempt I again restored my ipod. It refuses to transfer any files at all now, and just says it was an "unknown error".
Does this sound like a fault with my ipod, itunes or my computer?
My ipod is still under warranty - should i send it for repair?
Any help is appreciated!

I assume you don't have a backup on an external HD. You always should, because then you could easily fix your problem.
Boot in Safe Mode. See What is Safe Boot, Safe Mode? (Mac OS X)
http://docs.info.apple.com/article.html?artnum=107392 Takes a while to run, but it usually "fixes" problems.
Safe Boot takes longer than normal startup
http://support.apple.com/kb/TS1884?viewlocale=en_US
 Cheers, Tom

IPod crashes during Restore! Critic!

Hi,
Few months ago I used to transfer media to my iPod from a Mac till this week which I switched to PC. As you might know I was needed to restore my iPod in order to transfer from the windows... well I clicked on restore, my iPod started the process but suddenly *crashed during the restore*.
From now on, my iPod crashes even when I launch games (like Vortex, Music Quiz...) and when I try to restore it.
BTW, there is a delay when I connect the iPod till iTunes recognizes it.
Please help me,
Thanks,
Maor

Apps crashing
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Ipod froze and restored itself now pc wont recognize it

I have a 30GB Ipod Video and a Windows XP operating system-equipped with Itunes 7.1
My Ipod was working fine while I uploaded songs to it, but then i ejected it from itunes and it was frozen so I consulted the Apple site and reset it to their instructions. It ended up deleting all my songs-which ****** me off a bit. Then I plugged it back into the computer to upload all my songs again, and it says it can't read my ipod and to click PREFERENCES-SUMMARY-RESTORE.
After checking MANY sites i figured out what I am supposed to do because i couldnt find the summary tab anywhere, and it turns out I am being told that the summary tab is in the actual ipod's settings. How am i suppose to do that if the computer's not even reading the ipod???
Does anyone know if I can send it to be fixed or replaced or whatever? I can't find any tech support emails and since I live in Trinidad-calling is last on my list. I've had my ipod for about just a year now and i need to fix it!! plzzz help someone!

have a read
http://discussions.apple.com/thread.jspa?messageID=2001071#2001071

Help my Ipod won't restore or reset

my ipod 60gb w/color display won't reset or restore and is frozen with file and !, what can i do please help...

If your computer or the updater isn't picking up the iPod try putting it into Disk mode first: Putting your iPod into Disk Mode
From there you may have more success restoring it: Restoring iPod to Factory Settings
You can also have a look at this article: iPod displays a folder icon with an exclamation point

Please Help! - iPod can't restore

Hi. I am using a 30gb 5th gen iPod on a system running Windows XP. I've had this problem for about a week now, and I've tried everything.
My iPod simply won't restore. I connect the USB, run iTunes, and hit restore - iTunes says it is restoring, and it completes this process. It says the iPod is resetting and when it reboots it will have its factory settings. The iPod screen has the blue reset bar, and it does reset, but when it is finished, I get the same screen I had before - "Connect iPod to computer and restore with iTunes." I get this over and over and over.
Originally, I was getting the error 1418 message, but that has stopped, now it's just doing this.
PLEASE help me! I am desperate. I used that thing everyday, now I am going insane.

I trust that you've tried the 5R basic stuff. Resetting the ipod with the buttons, etc. I saw another post where a Windows user put the ipod into disk mode (I think it was pressing center button and forward arrow) just after the iPod was rebooted, then connecting it to iTunes and restoring. Hope that helps.

Ipod froze during update

Just tried to instal the latest update and my touch froze. Itunes displayed could not restore ipod.
Now my touch just diplays the connect to itunes picture. but itunes doesnt reconize it

Try resetting the iPod to see if it appears in iTunes. If it does restore your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Next try placing the iPod in recovery mode to see if iTunes will see it so you can restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Lastly see if placing the iPod in DFU mode will make it visible.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Ipod freezes during Restore process...it keeps restoring forever

I ve had very serious issues with itunes 7.
First, it didnt recognize the ipod, then after a few changes itunes finally recognized the ipod. Now after doing every recomendation in this forum I have no ipod showing in my computer (but its shown in the down right corner though as a usb mass storage).
When itunes recognizes it, it tells me I have to restore it and everything goes smoothly. But thats it...its says its being restored but it isnt. I ve wasted days trying to "restore" the ipod and it never ends.
I have no clue with this one, and yes, I did reinstall itunes a few times. I need some help please.

I cannot stand this. I got my new iPod mini silver today. Plugged it in, wasn't detected in iTunes. I tried again, and again. FINALLY, it was detected. Said it needed to be restored, because it was formatted for macintosh. I clicked okay. It restored for an hour. I Ctrl + Alt + Deleted iTunes and terminated the process. I formatted 'removable disk' using windows explorer. It gave me the folder/! icon. Then I tried again. It restored again, forever. Somebody really really really needs to fix this.
Custom Windows XP Pro Awesome..

Help!! My IPod Froze During Restore

Similar Messages

Maybe you are looking for