Help my IPod gen 5 30 gig is not showing up in Windows 7, XP, or ITunes.
Help, wile my IPod 30 gig generation 5 was charging windows updated and rebooted. It is Windows formatted. Now the IPod does not show up in any way on any of 3 computers running Windows 7 Ultimate, Windows 7 Home Ed., or Windows XP sp 3. I have tried all the tips that could be found, different cords, computers, stopping and starting every thing. even completely removing all apple applications. Then doing a complete reinstall all to no avail. The IPod charges and plays the songs that are on it ok. It just will not show up as a device any place on these windows machines. I can not access it from ITunes, Wiondows, sync it, change any of the music on it, or even format it.
That signals a problem with your iPod itself, most likely with the dock connector. Have you check this port for any signs of debris or damage to the pins that could be preventing a full connection with your PC?
When you do connect the iPod, does anything appear on the iPod's LCD display?
B-rock
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but there is another unspecified error.
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- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
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https://www.apple.com/support/ipod/five_rs/classic/
Thank you for using Apple Support Communities.
Regards,
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Ipod Touch not showing up it windows 7 or itunes
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Thank you so mcuhHave you double checked to make sure the Apple Mobile Device service is installed and running?
http://support.apple.com/kb/ts1567
Also see this article for more troubleshooting assistance.
http://support.apple.com/kb/TS1538
B-rock -
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Try this previous discusssion:
https://discussions.apple.com/message/12518406#12518406 -
IPod Touch will not show up in Windows XP after iTunes 10.2.1 update
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Upon uninstalling and re-installing all of the Apple software nothing has changed. I can see Apple Mobile Device Support in add/remove programs but when clicking on "repair" it cannot finish and says it encountered a fatal error and no changes have been made.
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What is the memory being used by, is it Other? If it is, that means the iPod can no longer read the music, so it has put it all in "Other".
The usual fix for this is to allow the iPod to Sync with its iTunes Library. If that doesn't work, the next option is to Restore the iPod using the Restore command in iTunes, on the Device/Summary pane.
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Hello johnohuk,
Thanks for the question. It sounds like most of your music was purchased from the iTunes Store. If your country supports iTunes in the Cloud, you can download your past purchases using this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
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Try here:
iPod touch: Hardware troubleshooting
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