Help! my ipod has frozen & will not respond to reset

I cannot get my ipod to repond to anything, I have just installed the latest version of itunes plus quicktime & when I connected to my PC the do not disconnect appeared on the screen but windows & itunes does not see the ipod, I tried resetting it in the troubleshoot & nothing works, it is stuck with the do not disconnect sighn on the screen, I cannot turn it off.

I am having the same problem with both my 60g and my sisters 20 classic iPods. Both iPods are showing the frowning iPod with the following: www.apple.com/support/ipod. I have tried to reset, I have tried to get the iPod to go to disk mode, this worked once on both, but then they both go back to the stupid sad iPod! This is frustrating, because I can't get either of the iPods to be recognized in the iTunes either. Nothing wrong with iTunes, because the video nano appears in the iTunes! Help!! Someone, please help us fix this!!!

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    Message was edited by: showjumper926

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