Help - my iPod is dead!

I'm working on a iBook G4 and have a iPod 30gb Video, the original one not the 5.5 version. After installing iTunes 7, i found that i could not update my ipod and a message came up on the screen (when not connected to my computer) 'Connect to your computer. Use iTunes to restore.' After plugging into iTunes 7.02 the ipod goes into disk mode and when i try to restore, the barber shop bar comes up, followed by an error message quoting 'error 1418.' Please can someone help, i've tried eboncairn's method (suitablely adapted for the Mac) but have got nowhere.

First of all, have you tried resetting the iPod with it connected to power?
The other thing would be to try and restore it.

Similar Messages

  • HELP! - iPod touch dead

    Hello everyone,
    The battery of my iPod touch went down and I plug it in with my PC as usual. But it got frozen. I pressed both buttons as instructed to reboot the device. However, it is completely dead. No matter how many seconds or minutes I pressed on... Does this mean that I have to get a new one? This touch was purchase in October 2010. Just over one year. If it is dead, how do I retrieve all the information (songs, contacts, etc.) in the device?
    Thanks!

    Hi! I´m really desperate!
    I have the same dead Ipod touch since yesterday, too!
    My Ipod is (or should I say, was???) one of the 2. G. I started to update its firmware with Itunes (newest edition). All went o.k. until Itunes started installing the new software. Then it stopped (failure 37) and after that my Ipod was totally dead. No resetting possible, no apple sign, none of my 3 PCs could find it!!! The battery was fully loaded.
    Please help, it was a christmas gift of my daughter. She´s really dissapointed!
    Thanks
    loosie

  • Plz Help My Ipod Is Dead...

    Hiya i hav 20GB Ipod its working great but last 2 days i hav sum problem with my ipod i listen my ipod regularly in night after finishing i off it n Hold it.but in morning i on its not turning on i cant understand wht problem with that.its shows blank screen nothing icon on screen.i plug with my computer n also with charger but its not working.plz Help me.....

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • HELP!  ipod mini dead?  won't reset or power off...help please!

    My ipod is stuck on a song..it looks like it is paused. I tried to toggle the switch about 50 and reset about 50 times but the light stays on and the lines under the name of song and title are like this_________________ ___________
    -3 0:16
    Any ideas? It won't show up on the desktop with usb or firewire and I've restarted several times....
    Any help will be greatly appreciated.
    Thanks-Diane

    In some cases, the iPod might get into a state in which the battery needs to be drained before it can be reset so try these steps.
    1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
    2. Reconnect iPod to the Apple iPod Power Adapter or the computer and reset it.

  • So, I have a IPod 5 and it is not that old, but it won't charge. I have been trying to plug it into the wall, the computer and nothing works. The thing is if my iPod is dead it will charge right up untill it turns on and then it stops charging. plz help

    So I have a IPod 5 and it is not that old, but it won't charge. I have been trying to charge it in my computer and in the wall. The thing is if the iPod is dead it will charge up until it turns on, but then won't charge anymore. This has never happened before.  Please Help!!!

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • Help! My Ipod is dead..will not charge, nothing! dead??  Please tell me is it just a battery or get a new one??

    Help!  My IPod is dead...will not charge, nothing!  Dead??  Please tell me it is just an internal battert that can be fixed not that I have to get a new one....Please

    Replace it.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • Ipod generation 1, updated ipod software version 5.1.1 and now my ipod is dead..

    I have an ipod generation 1 since 2005 and it works perfectly till yesterday when i receive a prompt from iTunes store (after my last login 6 months ago) reminder/alert to update my ipod software version to 5.1.1 in which i did and just after i updated the software my ipod went dead..
    The message appeared "Please Wait..Very low battery.." However, when i plug it into adapter charger i'll see the normal screen, but the message appear when i use the cable to connect to my lappie....Urgent help! Thanks.

    You need to continue with the Recovery...
    Once the Device is in Recovery Mode... it is too late to save anything...
    To minimise loss... After the successful Recovery... Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • My Ipod was dead and I hooked it up to my computer it said is was charging and when it turned on it wouldnt charge any more I doesn't even show that I have it pluged in to my computer I want to send it in to get it replaced but I dont no what info i need

    My IPod was dead and I hooked it up to my computer it had the charging symbol  but when it was charged up enough to turn its self on it stopped charging and my computer doesn't even read that it is hooked in I tried another chord and still doesn't work I would like to send it in but I do not know what Information I need to do so can some one please help me It was also a gift to me for christmas last year and she bought it in December I was wandering some one told me that Ipod touches have atleast a 1 year warranty with Apple and if it gets replaced can they put what pictures that are on it on the new one If you know the answers or at least one please please help I would be very appreciative. thank you

    Have you tried here:
    iOS: Not responding or does not turn on
    You can check your warranty coverage by entering the SN here:
    Apple - Support - Check Your Service and Support Coverage
    For how to get warranty work see:
    Apple - Support - iPod - Service FAQ
    The fastest is to make an appointment at the Genius Bar of an Apple store.

  • Ipod plays dead

    hello all, first of all my ipod is over one year old, i was recharging the battery and wanted to turn the ipod on. When i discharged it from its dock the ipod went dead.
    i mean, the display isnt working and there is a humming noise coming out of it.
    I tryed the 5R's, get an update but even my computer wont recognise the hardware (also I-tunes won't recongnise it)
    I have no idea what to do about it and never heard about this before, so I hope someone can help me with it...

    here is my answer to my own problem with the ipod:
    leave the ipod humming in your livingroom overnight, in the morning there's no sound of humming. Then try to get into the ipod's menu, after that the screen says that the battery needs to be charged.
    Connect it to the USB port of your PC, get an update from apple and disconnect it through "my computer",click on the sign IPOD, right mouse click and disconnect. Then conncet the ipod to the main charger and charge the battery...all music is still on the ipod!!
    Hopefully it works for everyone here
    greetz sharon

  • How can my iPod be dead?

    Hi!
    I just bought a 60g Black iPod video, I took it out of the box, used it for about 3 hours then battery needed to be charged, so I plugged it up in my computer before going to sleep. Three hours after I plugged it, I checked on the screen and the battery was still charging (nothing abnormal at this point). I then decided to go to bed and leave the thing charging.
    When I woke up, I checked my iPod and realised the screen was black. So I thought: Okay, it must be recharged.
    I then wanted to load new songs in the computer and was surprised to see that the thing refused to turn on.
    I check the "Hold" button, but everything was correct.
    I read this site's FAQ, when it says that you must leave it layed down on a flat surface for about 24 hours. That' what I did, but nothing happened.
    Anyone experienced the same problem?
    Could this be because I don't have a USB2 port?
    I'm now thinking of buying a Power adapter, but I dont want to pay $35 without being sure that this could fix my problem.
    Any help would be appreciated.
    Dre
    Custom   Windows XP Pro  
    Custom   Windows XP Pro  

    Thank you for your reply,
    But I already did read the whole thing before posting in here (didn't want to waste everyone's time with a question that could be answered by reading the FAQ)
    My concern is, How can my iPod be dead after being charged for several hours? Nothing appears on the screen, that thing is totally dead. Oh, and did I mention that It is BRAND NEW??
    This is the first time that I'm buying an Apple product and this may also be the last time.
    Anyone experienced that problem before?
    Thank you for your time,
    Andre

  • Help my iphone is dead will not turn on even when I plug into charger it worked perfectly an hour ago.

    Help my iphone is dead it worked an hour ago now it is dead even when I plug into charger.

    That is happenign to my ipod i no one is answering me yet... it happened befor though try holding the power button and the main button for 10 seconds or longer it worked last time it happened to me but not now...

  • I need help, my ipod touch is not recognized by windows as a harddisk

    i need help, my ipod touch is not recognized by windows like a memory card or a harddisk.
    i would like to transfer the files from pc to my ipod touch without useing itunes.
    as i see theres some people here that theires ipod touch are recongnzed as a digitl camra, mine is reconzied as nothing, some help plz.
    Message was edited by: B0Om

    B0Om wrote:
    ok but i still dont understed, only my itnes recongnize my ipod, when i go to " my cumputer, it dosent show up there, not even as a digital camra
    Your Touch is working correctly. Currently, without unsupported third party hacks, the Touch has NO disc mode. It will only show up in iTunes.
    how do i put programes and games in my ipod touch
    Right now, you don't. The SDK is scheduled to be released in Feburary. Then developers will be able to write programs that will be loadable.

  • Help my iPod won't let me download apps... I'll put my password in then it takes me to the app but then is just goes away then I do it again an it won't load or it will just go away again plz help I want to get apps

    Help my iPod won't let me download apps... I'll put my password in then it takes me to the app but then is just goes away then I do it again an it won't load or it will just go away again plz help I want to get apps

    You said you updated yur 1G iPod to 4.2.1. A 1G can only go to 3.1.3 and thus you must have jailbroken it to get to 4.2.1 and that can cause problems.
    ArealDJ wrote:
    I have the same problem.. apps won't download and won't open. I have a 1st Gen ipod touch and recently upgraded my MacBook Pro (2012) and as soon as I upgraded the iPod Touch to 4.2.1, this happened. I restored to factory defaults and still cannot dl and open apps. Any way to diagnose this problem? Apple tech charges $29.99 for out of warranty products and if I am reluctant to pay with them telling me its simply a hardware problem.

  • Hi guys well huge issue my Ipod 4th generation shuffle died and I tried to chrge it I plugged it into the USB port and the red light came on and after 5 seconds  turned off the whole Ipod is dead and I've tried in wall chargers as well that doesn't charge

    Hi guys well huge issue my Ipod 4th generation shuffle died and I tried to chrge it I plugged it into the USB port and the red light came on and after 5seconds turned off the whole Ipod is dead and I've tried in wall chargers as well that doesn't charge what should I do is there a solution or should I claim my warrenty and have it fixed??

    Also my Itunes and computer won'r reconize it

  • 2nd Generation iPod Nano Dead?

    My 2nd generation iPod Nano was working fine this morning. Played music as it did for all these years. Later this afternoon I turned it on and the display would not light up. No music played. Seems like the battery is totally drained. Plugged into USB wall charger (from Apple) and get no indication whethr or not this thing is charging. Same when I plugged into my Mac. Does not show up in iTunes or on the desktop.
    Is my iPod Nano Dead? Has the battery bitten the dust and cannot be recharged again? It's a shame that none of these iPods have user replaceable batteries... Other than being dead I am quite sure that if I could put in a new battery it would work again. I don't like spending a lot of money for something that does not last me at least 10 years.

    If the iPod's battery has been fully drained it can at least 30 minutes or more of charging for the iPod to show any signs of life and even after that a hard reset might be required. To reset the Nano, press and hold both the Select?Center and Menu buttons together long enough for the Apple logo to appear.
    B-rock

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